8/10 Good
Harriet, Sparwood
Traveled with partner
Oct 4, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got our room for a reasonable rate as it’s off season and the hotel is surrounded with construction. Construction noise was not at all an issue. My husband has allergies to feathers/animal hair. We’d brought our own pillows but when he laid down on the duvet allergens were sent into the air. He immediately started to react and we realized we hadn’t brought any medication, plus we both had been drinking. The guy at the desk originally told me he wasn’t able to hand out medications and there wasn’t any for sale at the desk nor was there a cab service to get it delivered. I told him this wasn’t acceptable as my husband now in the shower was going to have a very hard of not impossible sleep. He than called his manager who had him switch out all feather items in the room which, with the shower relieved his symptoms (at least enough until we could get medication). Our room was small but lovely. The bed was comfortable. The bathroom was clean and had a great shower. The staff were all very nice to deal with. I imagine once the construction is done it will become quite pricey but is an excellent option for ski in and out.
Harriet
Stayed 1 night in Sep 2024