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This hotel short of staff and no instructions to assist late check in. actually it's 7pm. We spent 1 hour to find out how to check in. it's totally unacceptable and unsatisfied. Not house keeping for the second night stay and no blanket in the room. Won't book this hotel anymore for my next trip for this hotel.

Great location near the botanical gardens

The design of the hotel is lovely. The staff were very helpful. Excellent location, walkable for buses and restaurants.

I stayed at Square-9 regularly for 12 years now, remarkably consistent: clean, location is great, the staff is super-nice and helpful, the breakfast is great. The two gripes I have with the hotel haven't changed in these years, either: they really should add more/better cardio machines in the gym (all machines, really) and they really must stop allowing smoking in the lobby - I mean, children would be having breakfast in the clouds of smoke, who does that nowadays...

Great location- not in the tourist area so it's quiet. Big hotel with expected amenities. Very comfortable bed. Lots of choices on breakfast buffet. Staff all top notch. Highly recommend