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Ceriana Vacation Packages

Location was amazing and centrally located with croissants in the morning and a central water cooler which was excellent to refill our water bottles during the heat wave in Nice. Rooms don’t get cleaned unless you ask and we had to ask for fresh towels and toilet paper. Bathroom had a bit of a sewage smell, but this seems quite common in France.. Staff were extremely helpful ahead and during our stay via Whatsapp when we were inquiring about transfer services and any issues we had during our stay. Keep in mind there’s usually nobody at the desk unless someone is checking in. Overall, would absolutely recommend this hotel and room was better than we expected for 3 person stay with 3 big checked luggage.

This was a very disappointing experience. A supposedly clean towel had a large coffee stain on it, and even after more than two days, the replacement towels had similar stains. The inside of the toilet was extremely dirty and appeared not to have been properly cleaned with bleach for a long time. There were also stains on the pillowcase, which the housekeeping staff failed to replace. The bathroom layout was very poorly designed. The toilet was positioned so close to the sink that it was impossible to sit normally, and we had to sit sideways. Breakfast was also badly understaffed, with only one person handling everything. When there were many guests, the wait was extremely long. The only positive point was the convenient location near the train station. Overall, this was a very unpleasant stay.

The experience was absolutely amazing, truly a Luxury 5 Star Hotel..

Good central location. No