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Cervello Vacation Packages

When we arrived the property was not as pictured. We had booked the family apartment - we arrived to a open plan bedroom/living space with a double futon. Very small and cramped. The staff were extremely helpful and friendly via WhatsApp messages. We had difficulties with the shower which was leaking water through the apartment none of the water was draining. We contacted the staff and they agreed they would come and help the following day. Later in the night we had difficulties with noise and banging through the walls. A man had entered the building and was shouting and walking through the hallway. We again contacted the management team and informed them of how unsafe and uncomfortable we felt. We were moved to a alternative accommodation "the orangerine hotel" which was fabulous and only 5 minutes walk. In conclusion, the apartment was basic and clean but did not tick all the boxes of what we needed. But thanks for the staff we were made to feel listened to and comfortable for the rest of our stay

Great location, super clean, close to everything, close to La Ramblas in the downtown Barcelona. very safe and clean, and all the stuff, members that were very helpful and very nice, definitely recommend it.

Excellent en todos los sentido, centrico

The property is wonderful and the staff make it even better. Super helpful and friendly. I’d stay there again!

A little out of Barcelona but I liked the food at restaurant!