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Best Western Charleston Inn

2.5 star property

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Photo gallery for Best Western Charleston Inn

Lobby
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Exterior
Lobby
Outdoor pool, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
1540 Savannah Hwy, Charleston, SC, 29407-7845
  • Medical University of South Carolina
    ‪8 min drive‬
  • The Citadel
    ‪9 min drive‬
  • Port of Charleston Cruise Terminal
    ‪11 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Single Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Single Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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  • Pet friendly
  • Parking included
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The price is $124
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$143 total
includes taxes & fees
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About this property

Best Western Charleston Inn

Hotel in West Ashley
Along with an outdoor pool, this smoke-free hotel has a 24-hour business center and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Best Western Charleston Inn offers 87 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This Charleston hotel also offers an outdoor pool, a terrace, and a vending machine. Complimentary self parking is available on site.

Best Western Charleston Inn is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 50 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 80 lbs per pet

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 2.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Sweetgrass
Best Western Sweetgrass Charleston
Best Western Sweetgrass Inn
Best Western Sweetgrass Inn Charleston
Sweetgrass Inn
Best Western Charleston
Best Western Sweetgrass Hotel Charleston
Charleston Best Western
Best Charleston Charleston
Best Western Charleston Inn Hotel
Best Western Charleston Inn Charleston
Best Western Charleston Inn Hotel Charleston

Best Western Charleston Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 475 out of 1004 reviews
Rating 8 - Good. 296 out of 1004 reviews
Rating 6 - Okay. 115 out of 1004 reviews
Rating 4 - Poor. 64 out of 1004 reviews
Rating 2 - Terrible. 54 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 1 night in Jan 2025

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Yenifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bueno
Stayed 3 nights in Jan 2025

6/10 Okay

Laua

Traveled with family
Stayed 1 night in Jan 2025

8/10 Good

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was ok, definitely not new. No complaints.
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
I was impressed with the room. The linens were high quality and the beds comfortable. I also appreciated the many breakfast options.
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

2/10 Terrible

Russell

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2025

4/10 Poor

Antoinette

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Pass on this One

The woman at the front desk at check in is super nice. The breakfast is very good. That is where the positive ends. -I stayed in room 102. It had a very musty smell and there was mold on the curtains. -The lawn crew for the hotel was out BEFORE 8am working. Why would you do that where people come to sleep? Do you not want people to sleep when they are paying you for a bed? -While my niece was still sleeping, BEFORE checkout, housekeeping came and woke her up. Why isn't it policy to leave people alone before checkout time?? I’m sure there were plenty of rooms to clean that had already dropped off their key cards. Again, do you not want people to sleep when they are paying you for a bed?
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Clean room. Good breakfast. Not too far from port.
Stayed 1 night in Dec 2024

10/10 Excellent

Allied

Stayed 4 nights in Dec 2024

8/10 Good

Shannon

Great
Stayed 1 night in Dec 2024

10/10 Excellent

Lew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shout out to Joann for going above and beyond and helping us get in our room when she was getting off work. Would stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Carol

Traveled with family
Liked: Staff & service
The shower did not have a liner, so water leaked onto the floor making it very slippery.
Stayed 1 night in Dec 2024

6/10 Okay

gaye

The receipt for the stay wasn’t ready at checkout after 4 days staying there.. wanted me to wait for it but couldn’t because in had a flight to catch.
Stayed 4 nights in Dec 2024

10/10 Excellent

David, Greenville

Stayed 3 nights in Nov 2024

8/10 Good

Kevin

Great staff and clean room
Stayed 1 night in Dec 2024

6/10 Okay

sam

Liked: Staff & service, property conditions & facilities, room comfort

Only breakfast and staff are nice.

Room is clean. But smell is so bad. We can smell somebody smoked. Carpet is soso. But breakfast is nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for my trip. Conveniently located near all major roads and parking was always available right outside my room
Stayed 3 nights in Nov 2024

8/10 Good

Joanne

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Good stay

Very comfortable hotel. A few of the amenities were dated, and the shower curtain didn’t fit, but otherwise everything was fine.
Stayed 3 nights in Nov 2024

10/10 Excellent

David, Greenville

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Griffin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst customer service.
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff and Great Location for access to the city
Stayed 1 night in Nov 2024

6/10 Okay

Thomas

An old motel style facility small rooms tiny bathroom, comfortable for a night not a longer stay.
Stayed 1 night in Nov 2024