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Best Western Charleston Inn

2.5 star property

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Photo gallery for Best Western Charleston Inn

Lobby
Exterior
Lobby
1 bedroom, pillowtop beds, in-room safe, blackout drapes
Outdoor pool, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
1540 Savannah Hwy, Charleston, SC, 29407-7845
  • Medical University of South Carolina
    ‪8 min drive‬
  • College of Charleston
    ‪9 min drive‬
  • Port of Charleston Cruise Terminal
    ‪11 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

1 bedroom, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave | 1 bedroom, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 King Bed, Refrigerator & Microwave

7.8 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

1 bedroom, pillowtop beds, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

1 bedroom, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, pillowtop beds, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

1 bedroom, pillowtop beds, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, pillowtop beds, in-room safe, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(27 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, pillowtop beds, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave | 1 bedroom, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, pillowtop beds, in-room safe, blackout drapes

Single Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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View from property

Sleep Inn Charleston - West Ashley

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.9 out of 5, Good, (1003)
$130 nightly
The price is $130 total
includes taxes & fees
Sleep Inn Charleston - West Ashley

About this property

Best Western Charleston Inn

Hotel in West Ashley
Along with an outdoor pool, this smoke-free hotel has a 24-hour business center and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Best Western Charleston Inn offers 87 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This Charleston hotel also offers an outdoor pool, a terrace, and a vending machine. Complimentary self parking is available on site.

Best Western Charleston Inn is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 50 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 80 lbs per pet

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 2.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Sweetgrass
Best Western Sweetgrass Charleston
Best Western Sweetgrass Inn
Best Western Sweetgrass Inn Charleston
Sweetgrass Inn
Best Western Charleston
Best Western Sweetgrass Hotel Charleston
Charleston Best Western
Best Charleston Charleston
Best Western Charleston Inn Hotel
Best Western Charleston Inn Charleston
Best Western Charleston Inn Hotel Charleston

Best Western Charleston Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 468 out of 1005 reviews
Rating 8 - Good. 294 out of 1005 reviews
Rating 6 - Okay. 120 out of 1005 reviews
Rating 4 - Poor. 66 out of 1005 reviews
Rating 2 - Terrible. 57 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

phillip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Donnie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

DIANA

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front service was terrible, rude and uninviting. Not enough light in the rooms. Needs a table on both sides of the bed had too put my glasses and cell phone on the floor. Will not stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

All good
Stayed 3 nights in Mar 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Nola K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for a trip to the Hunley

Clerk at front desk was very helpful in helping us to order food for delivery
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

linda

Traveled with pets
Liked: Amenities
Needs a winter cleanup outside.
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Mar 2025

4/10 Poor

Brad

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charleston ‘25

Very nice! Quiet, clean, comfortable! Great breakfast!
Stayed 1 night in Mar 2025

10/10 Excellent

Mauricio, Miami

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience. The room has a very good size, super clean. Bed was very good, shower amazing. Breakfast was nice, simple, but very nice.
Stayed 1 night in Mar 2025

6/10 Okay

Ruth, Brentwood

Traveled with partner
Liked: Staff & service
Decent hotel. Can’t go wrong with the price. The room could’ve been cleaned a little better. Unfortunately, super dusty and floors were dirty. And it smelled really bad that we had to buy air fresheners. But staff was super kind. I would stay again but would just hope for a cleaner room next time.
Stayed 3 nights in Mar 2025

8/10 Good

Constantine

Liked: Cleanliness, staff & service
Great value for money! Awesome breakfast. Front desk very polite and engaging. Other than that, dated furniture and light fixtures and very small bathroom.
Stayed 1 night in Mar 2025

8/10 Good

Rajesh

Liked: Cleanliness, amenities, property conditions & facilities
Got free parking right in front of my room. Breakfast was okay, not many people in the hotel. The TV did not work, but I did not have time to talk to the front desk about that. The heating made a lot of noise.
Stayed 2 nights in Mar 2025

10/10 Excellent

Margaret

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great western

Staff were amazing. Nikki at breakfast sammy and joanne at the front desk . Thanks for doing great.
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Edith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Christopher

Traveled with partner
Liked: Staff & service, amenities
Could be a bit cleaner around property. Rugs were torn.
Stayed 2 nights in Feb 2025

10/10 Excellent

ERNEST

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel. The room was clean. It felt safe. The staff was great
Stayed 1 night in Mar 2025

6/10 Okay

RANDALL

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property was convenient for the two night, but I would not give it even a 5 other than the friendliness of the staff. Our bathroom fan sounded like a jet engine taking off, the sink and shower leaked. The only good thing was it was quiet and convenient to our friends house. Would not recommend until a renovation is completed. When we mentioned items to front desk all they said was ‘it’s an old hotel’.
Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside grounds are kept up nicely. Good free breakfast. It’s on a busy road but we were in the back and didn’t hear traffic noise.
Stayed 2 nights in Feb 2025

8/10 Good

K

Nice but not new staff was friendly and helpful
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So far so good, a little noisy but cost relevance is good.
Stayed 1 night in Feb 2025