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Best Western Charleston Inn

2.5 star property

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Photo gallery for Best Western Charleston Inn

Exterior
Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Reception
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
$108
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
1540 Savannah Hwy, Charleston, SC, 29407-7845
  • Place, Citadel Mall
    ‪3 min drive‬
  • Place, West Ashley Shoppes Shopping Center
    ‪3 min drive‬
  • Place, Ashley Oaks Plaza Shopping Center
    ‪3 min drive‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(38 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior
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About this property

Best Western Charleston Inn

Hotel in West Ashley
Along with an outdoor pool, this smoke-free hotel has a 24-hour business center and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Best Western Charleston Inn offers 87 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This Charleston hotel also offers an outdoor pool, a terrace, and a vending machine. Complimentary self parking is available on site.

Best Western Charleston Inn is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 50 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 80 lbs per pet

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 2.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Sweetgrass
Best Western Sweetgrass Charleston
Best Western Sweetgrass Inn
Best Western Sweetgrass Inn Charleston
Sweetgrass Inn
Best Western Charleston
Best Western Sweetgrass Hotel Charleston
Charleston Best Western
Best Charleston Charleston
Best Western Charleston Inn Hotel
Best Western Charleston Inn Charleston
Best Western Charleston Inn Hotel Charleston

Best Western Charleston Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 468 out of 1003 reviews
Rating 8 - Good. 272 out of 1003 reviews
Rating 6 - Okay. 131 out of 1003 reviews
Rating 4 - Poor. 71 out of 1003 reviews
Rating 2 - Terrible. 61 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Ernie

Traveled with partner, Traveled with pets
Disliked: Staff & service
abundantly green and floral, the breakfast was adequate staff was cool and perfunctory,(i have a knee replacement and wanted 1st floor; couldn't change anything)
Stayed 3 nights in Aug 2025

8/10 Good

Michael

Property is dated.
Stayed 1 night in Aug 2025

2/10 Terrible

Loria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good.

I DIDNT STAY…first I was booked in a room in the back of the property some guy walking back there I came to the front ask 4 another room explained it didn’t look safe. I got another room REEKED of mildew carpet nasty restroom sketchy I felt like bedbugs would be crawling on me. I went to the front and I told her why I wouldn’t be staying. Yes I lost $ no I will not use your site again it said 3 stars yelp gave it 2 hindsight is 20/20. That place is a motel 6 with a best western sign!
Stayed 1 night in Aug 2025

10/10 Excellent

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lookout over the courtyard and pool.
Stayed 1 night in Aug 2025

8/10 Good

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Ana

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I saw a lot of bad reviews about this place and i was so scared tbh. I am very anxious person and get scared about location and if its safe. This was very safe. The room was pretty clean and we had all of the utilities. One thing i would change is the front desk staff. They are a little mean. Check in was kind of weird. I saw a lot of bad stuff about the front desk and I didn’t expect anything much. But the check out was pretty fast and the man who checked us out was very nice. Anyway i would recommend it. Ee saw no roaches in our room. Thank you!
Stayed 3 nights in Aug 2025

4/10 Poor

cindy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was not in working condition and looked like it had been green for a while. The room never really cooled down. Breakfast was a joke and they took away the coffee immediately at 10am.
Stayed 1 night in Jun 2025

2/10 Terrible

Alayna

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here unless it's your only option. Front desk (woman) had an attitude. Lady, get a grip - there was no reason to be that rude. Toilet was broken in the morning somehow?? Had to call and have someone come and fix it. He turned a few screws and it worked again- so it's just horribly managed. Very unsafe part of town near where I used to live for years, but had no clue it gotten that bad.
Stayed 1 night in Jul 2025

10/10 Excellent

Cynthia

Nice
Stayed 1 night in Aug 2025

2/10 Terrible

anthony, Waterbury

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never write reviews but I have to this time if for no other reason to warn others under no circumstance to stay here. First off when you pull in there are several stray cats all over the parking lot, with fly infested dishes everywhere so there’s clearly no attempt to get rid of them. Next we could not even get into the room without repeatedly kicking the door to get it open. When we finally we able to into the room it was full of flys every where. When we went to the pool there were no towels so we asked the lady at the front desk and she informed us there weren’t any. The entire hotel didn’t have a single extra towel?! The pool area itself was filthy and the pool was covered in leaves. In addition the room I booked was a “pool view room”. The rooms view was completely obscured by huge overgrown bushes, along with every other similar room. When we returned to the room we again tried for 5-10 minutes to simply try to gain entry to our room without success so we went to the front desk to see if she could send someone to assist. Go figure, there wasn’t. After finally physically kicking the door repeatedly to open it the room was full of even more flys and now several centipedes crawling around as well. Also there are so many lights and traffic on the main road it takes 45 to get to/from Charleston. I implore you you to not make the same mistake we did. DO NOT give them your business
Stayed 7 nights in Aug 2025

10/10 Excellent

Kyle

Stayed 1 night in Aug 2025

10/10 Excellent

Alicia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 2 nights in Aug 2025

6/10 Okay

Robert

Liked: Staff & service
It was fine for in and out
Stayed 2 nights in Jun 2025

10/10 Excellent

Colleen

Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get the place.
Stayed 2 nights in Aug 2025

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Could provide better pillows. Could not get chrome cast feature on TV to work. Otherwise, very nice.
Stayed 1 night in Aug 2025

2/10 Terrible

Claudia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was ok.
Stayed 1 night in Jul 2025

10/10 Excellent

Syndy

Stayed 3 nights in Aug 2025

6/10 Okay

Milton

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is a very dated 70’s hotel, and needs serious improvements and updating.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were super nice! Rooms cleaned daily during our stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love your working cat employee!

Little bit dated. Outside halls with only stairs to upper levels. Clean. Decent but not exciting hotel breakfast. Best feature was the friendly outside rescue cat. (Ear tipped.)
Stayed 1 night in Jul 2025

6/10 Okay

Robert

Traveled with partner
Liked: Staff & service
The carpet was so dirty my feet turned black walking barefoot on it. Rooms are old and dated but on the plus side, the bed is comfortable. Outside was fairly dirty and unkept and poison Ivey was everywhere, even on the walkways. Bathroom and shower had been updated so that was good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Chunyang

Stayed 2 nights in Jul 2025

4/10 Poor

Nubia

Traveled with family
Place had several roaches around the facility. Cats with flees staff unhappy and seems bothered by guest during breakfast.( the receptionists were fine) more like the lady hat replaced breakfast items.
Stayed 2 nights in Jul 2025