Along with a fitness center, this smoke-free hotel has valet parking and coffee/tea in a common area. Weekday breakfast is free. Other amenities include a business center, concierge services, and dry cleaning.
Comfort Inn Downtown Charleston offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Parking is available onsite for a surcharge.
Comfort Inn Downtown Charleston is a smoke-free property.
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Languages
English, Spanish
Property amenities
Parking and transportation
Valet parking on site (USD 35 per day; includes in/out privileges)
Food and drink
Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas
Things to do
Gym
TV in common areas
Family friendly
In-room microwave
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Computer station
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Thin carpet in room
Tile flooring in room
Wheelchair-accessible path of travel
More
7 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Free local calls
Free long-distance calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Phone
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Renovations and closures
The following facilities or services will be unavailable from November 4 2024 to August 31 2025 (dates subject to change):
Breakfast
Business center
Fitness facilities
The following facilities are closed seasonally each year. They will be closed from June 20 to August 31:
Swimming pool
The property will be renovating from September 16 2024 to August 31 2025 (completion date subject to change). The following areas are affected:
Business center
Elevator
Exterior
Fitness facilities
Front desk
Hallway
Lobby
Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Valet parking fee: USD 35 per day (in/out privileges)
Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Charleston Comfort Inn
Comfort Inn Charleston
Comfort Inn Hotel Charleston
Comfort Inn Downtown Charleston Hotel
Comfort Inn Downtown Charleston
Comfort Inn Charleston Hotel Charleston
Comfort Inn Charleston Sc
Comfort Charleston Charleston
Comfort Inn Downtown Charleston Hotel
Comfort Inn Downtown Charleston Charleston
Comfort Inn Downtown Charleston Hotel Charleston
Comfort Inn Downtown Charleston Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 301 out of 1007 reviews
10 - Excellent
301
Rating 8 - Good. 268 out of 1007 reviews
8 - Good
268
Rating 6 - Okay. 188 out of 1007 reviews
6 - Okay
188
Rating 4 - Poor. 138 out of 1007 reviews
4 - Poor
138
Rating 2 - Terrible. 112 out of 1007 reviews
2 - Terrible
112
7.2/10
Cleanliness
8.0/10
Staff & service
6.6/10
Amenities
6.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
6/10 Okay
David
Traveled with family
Apr 27, 2025
Liked: Cleanliness, staff & service, room comfort
Renovations
The overall experience was great. The rooms were clean and accommodating. We were very disappointed however, when we arrived to find the lobby under renovation. We were told there was no sit down breakfast due to the renovation. This was not noted when I booked the room. That was one of the main reasons we selected this hotel for our trip. I feel that there should have been a mention about the renovations on the website.
We didn’t even stay. After being charged over $400 for one night we had a hard time navigating the parking lot due to heavy equipment. Then I walked into the lobby and it’s a literal construction zone. I don’t think this should be open to the public. This information was not conveyed to me.
Kelly
Stayed 1 night in Apr 2025
6/10 Okay
Mary
Apr 25, 2025
Construction under way on the hotel. No lobby the area around the construction a mess. I’d wait till it was done before going. Room was clean. Plastic cups were left to use on the in room coffee pot which were useless.
When booking the room we were not alerted to the ongoing construction. The lobby was totally demoed and filthy. The elevators were in the same state - wires hanging from the ceiling. While the room was clean construction brave before 9 am and was quite disruptive. Further the water was shut off to our room without any notice whatsoever. When we called the front desk they said they were unaware of this issue but after reading other reviews this is a normal occurrence. The straw that broke the camels back was when the construction crew starting whistling and cat calling at my 16 year old daughter!!! Completely unacceptable.
Lisa
Stayed 2 nights in Apr 2025
2/10 Terrible
Wakeshia
Apr 21, 2025
Wakeshia
Stayed 1 night in Apr 2025
10/10 Excellent
John G
Apr 19, 2025
John G
Stayed 2 nights in Apr 2025
4/10 Poor
Karen
Apr 19, 2025
This is a budget hotel with budget accommodations.
The hotel is under construction, and by that I don't mean that some part of the hotel is under construction. The whole thing is actively under construction- the lobby, elevators, hallway, gym. This hotel is fine if you are just looking for shelter - a place to stay. Don't expect anything more because that is all you will receive. Our shower also completely flooded our bathroom with each use. It is the cheapest hotel around for a reason. You get what you pay for.
It would’ve been nice to be notified that this property was under EXTREME renovations prior to coming. Our rooms looked like they were “renovated” but the shower door in my room didn’t close, there was a massive space between the floor and the door leading to the hallway that if someone laid on the floor they could look out into the hall. The bed frames had no stoppers for the mattress so the mattress was slipping off the base of the bed frame. Random pieces of wet cardboard and nails on the floor, one of my guests almost slipped and fell on a wet piece of cardboard coming out of the elevator. Overall super disappointed and pretty shocked you are charging guests regular price to stay at this hotel. Would’ve appreciated some type of discount.
Hotel under construction. Lobby filthy. Workout room and restaurant closed. Hammering and construction sounds all day into evening. Phoned front desk 4 times to try to get construction to stop in rhe evening . They said they would stop at 5:30 pm. Construction sounds finally stopped at 6;15 pm. Nobody at front desk for 10 Minutes when we arrived. This hotel charged us over $300 a night . Glad to be going to another hotel
Leda
Stayed 1 night in Apr 2025
4/10 Poor
Shannon
Business traveler
Apr 9, 2025
Disliked: Property conditions & facilities
Nightmare
Hotel is under major renovation, we had to wait for a fork lift to move to enter. Rooms that were supposed to be ready were not, someone had slept in our room, door open,beds unmade. Then switched us to a one bed room, we paid for 2 A/C barely worked went to room 3. Employee comes down to argue the A/C was ok in rm 2. The room with one bed. Parking is atrocious. DO NOT waste your money.
Shannon
Stayed 1 night in Apr 2025
2/10 Terrible
Timothy
Apr 8, 2025
Timothy
Stayed 1 night in Apr 2025
8/10 Good
Tammie
Apr 7, 2025
Liked: Cleanliness, staff & service
Tammie
Stayed 2 nights in Apr 2025
2/10 Terrible
emily
Apr 7, 2025
Disliked: Property conditions & facilities
There was no where on the booking reservation that it would be u see renovation and looked terrible
emily
Stayed 1 night in Apr 2025
6/10 Okay
Rebecca, South Haven
Apr 5, 2025
Under construction More expensive than advertised Limited parking
Rebecca
Stayed 1 night in Apr 2025
4/10 Poor
Amy
Apr 4, 2025
This property is under construction and presents a very unwelcome appearance. The staff are great, but the rooms and breakfast were not up to standard. Wait to stay here until construction is done
Amy
Stayed 2 nights in Apr 2025
8/10 Good
Rose Mae
Apr 3, 2025
Rose Mae
Stayed 1 night in Apr 2025
8/10 Good
Arland
Business traveler, Traveled with family
Apr 2, 2025
It was being remodeled and they managed it well. We knew of remodel and understood.
We were not informed of renovations, we walked into a horrible unsafe mess. We have photos and videos we will be emailing...but the customer service was horrible, even the workers working on renovations were so incredibly UNKIND and rude. We left from our vacation early because it was so uncomfortable and loud. We get ONE vacation a year from our 3 young kids and this one was the worst experience we ever had. We plan to email photos and videos of our broken elevators, disgusting unsafe and dangerous halls, even the loud noises which made for sleepless nights and mornings. We've already gotten in touch with several people and plan to go higher up for a refund for this "vacation" that was pure hell for this couple from far out of town.
The property should never have been open. It was under renovation dust everywhere no ceilings on lobby elevator or floors. My room had an inch of dust all over it. Close it down til renovations are done. Expedia ripped me off, I want refund. There was no indication on Expedia of the conditions of this hotel. Refund is needed