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Hampton Inn & Suites Charleston/West Ashley

2.5 star property

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Photo gallery for Hampton Inn & Suites Charleston/West Ashley

Free daily self-serve breakfast
Reception
Outdoor pool, pool umbrellas
Terrace/patio
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$118
includes taxes & fees
Jan 18 - Jan 19

Explore the area

View in a map
678 Citadel Haven Drive, Charleston, SC, 29414
  • Place, Citadel Mall
    ‪9 min walk‬
  • Place, West Ashley Shoppes Shopping Center
    ‪16 min walk‬
  • Place, Ashley Oaks Plaza Shopping Center
    ‪3 min drive‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪9 min drive‬

Room options

View all photos for Two Queen Beds, Non-Smoking, Accessible

Down comforters, pillowtop beds, in-room safe, blackout drapes

Two Queen Beds, Non-Smoking, Accessible

8.8 out of 10
Excellent
(12 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King and One Sofa Bed, Non-Smoking

50-inch LCD TV with cable channels, TV

One King and One Sofa Bed, Non-Smoking

9.4 out of 10
Exceptional
(32 reviews)
  • 240 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King One Bedroom Suite, Non-Smoking

50-inch LCD TV with cable channels, TV

One King One Bedroom Suite, Non-Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 326 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

50-inch LCD TV with cable channels, TV

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Down comforters, pillowtop beds, in-room safe, blackout drapes

Room, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

50-inch LCD TV with cable channels, TV

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking

50-inch LCD TV with cable channels, TV

One King Bed, Non-Smoking

8.4 out of 10
Very good
(27 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite Kitchen Nonsmoking

King Suite Kitchen Nonsmoking | Down comforters, pillowtop beds, in-room safe, blackout drapes

King Suite Kitchen Nonsmoking

9.0 out of 10
Wonderful
(11 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two queen room nonsmoking

Down comforters, pillowtop beds, in-room safe, blackout drapes

Two queen room nonsmoking

8.4 out of 10
Very good
(33 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 3

One-Bedroom King Suite

  • Sleeps 5

King Study with Sofabed

  • Sleeps 5

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

1 King Mobility Accessible with Tub Sofabed

  • Sleeps 4

One-Bedroom King Suite with Kitchen

  • Sleeps 5

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

2 Queens Mobility Accessible With Tub

  • Sleeps 4

Two Queen Room

  • Sleeps 5

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About this property

Hampton Inn & Suites Charleston/West Ashley

Hotel in West Ashley
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hampton Inn & Suites Charleston/West Ashley offers 121 accommodations with safes and complimentary toiletries. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Charleston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn & Suites Charleston/West Ashley features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 2600 square feet (242 square meters) include conference space. This Charleston hotel also offers a library, a vending machine, and multilingual staff. Wedding services and tour/ticket assistance can be provided. Onsite self parking is complimentary.

Hampton Inn & Suites Charleston/West Ashley is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,600 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Picnic area
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 2.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Charleston/West Ashley
Hampton Inn Hotel Charleston/West Ashley
Hampton Inn Charleston/West Ashley Hotel
Hampton Inn Charleston/West
Hampton Inn & Suites Charleston/West Ashley Hotel
Hampton Inn & Suites Charleston/West Ashley Charleston
Hampton Inn & Suites Charleston/West Ashley Hotel Charleston

Hampton Inn & Suites Charleston/West Ashley Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 528 out of 1003 reviews
Rating 8 - Good. 274 out of 1003 reviews
Rating 6 - Okay. 98 out of 1003 reviews
Rating 4 - Poor. 67 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very warm, friendly and helpful. I especially liked that there were small towel holders for hand towels so I did not have to leave my used towel laying on the sink. Rooms were comfortable, spacious and very clean.
Stayed 1 night in Oct 2025

8/10 Good

Nicolas

Stayed 3 nights in Sep 2025

10/10 Excellent

Brian, Jacksonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and very helpful. Location very central to anywhere. Easy to get around and lots to do.
Stayed 2 nights in Sep 2025

8/10 Good

Krisztian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Stayed 1 night in Sep 2025

6/10 Okay

Tara

Stayed 2 nights in Sep 2025

10/10 Excellent

Ron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay!

Pillows aren't very comfortable but bed is nice....room is clean....staff friendly and helpful!
Stayed 1 night in Sep 2025

10/10 Excellent

Jessie

Stayed 2 nights in Jun 2025

8/10 Good

Jessie

Liked: Cleanliness
Clean and accommodating.
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 3 nights in Sep 2025

10/10 Excellent

SUSAN

Stayed 2 nights in Sep 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, clean and efficient.
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing experience

Our stay was extremely relaxing and convenient. Staff were very friendly and helpful. Love the suite!!
Stayed 1 night in Aug 2025

10/10 Excellent

Danilo

Stayed 1 night in Aug 2025

6/10 Okay

marilyn

Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Business traveler, Traveled with pets, Traveled with family
Liked: Amenities
Liked everything
Stayed 3 nights in Aug 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everything - good area near hospital that we need, good price that includes breakfast, very pleasant staff, and neat snd clean.
Stayed 1 night in Aug 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

alex

Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My new home when in West Ashley area in Charleston

Loved, our stay with this Hampton Inn Suites Charleston/ West Ashley! My room was everything! The atmosphere was everything! This Hampton Inn Suites Charleston/ West Ashley owes me nothing and gave me everything!
Stayed 2 nights in Aug 2025