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Hampton Inn & Suites Charleston/West Ashley

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Charleston/West Ashley

Reception
Lobby
Free daily self-serve breakfast
One King Bed, Non-Smoking, with Jetted Tub | Down comforters, pillowtop beds, in-room safe, blackout drapes
Outdoor pool, pool umbrellas

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet friendly
  • Laundry
  • Breakfast included

Explore the area

Map
678 Citadel Haven Drive, Charleston, SC, 29414
  • Citadel Mall
    15 min walk
  • China Fun
    2 min walk
  • Charleston Station
    12 min drive
  • Charleston, SC (CHS-Charleston Intl.)
    11 min drive

Room options

View all photos for One King Bed, Non-Smoking

50-inch LCD TV with cable channels, TV

One King Bed, Non-Smoking

  • 240 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One King and One Sofa Bed, Non-Smoking

Down comforters, pillowtop beds, in-room safe, blackout drapes

One King and One Sofa Bed, Non-Smoking

  • 240 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Non-Smoking, with Jetted Tub

50-inch LCD TV with cable channels, TV

One King Bed, Non-Smoking, with Jetted Tub

  • 326 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed

50-inch LCD TV with cable channels, TV

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down comforters, pillowtop beds, in-room safe, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Down comforters, pillowtop beds, in-room safe, blackout drapes

Two Queen Beds, Non-Smoking, Accessible

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Down comforters, pillowtop beds, in-room safe, blackout drapes

Room, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite Kitchen Nonsmoking

King Suite Kitchen Nonsmoking | Living area | 50-inch LCD TV with cable channels, TV

King Suite Kitchen Nonsmoking

  • 300 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Two queen room nonsmoking

Down comforters, pillowtop beds, in-room safe, blackout drapes

Two queen room nonsmoking

  • 240 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

50-inch LCD TV with cable channels, TV

Room, 1 King Bed, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn & Suites Charleston/West Ashley

Hotel in West Ashley
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hampton Inn & Suites Charleston/West Ashley offers 121 accommodations with safes and complimentary toiletries. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Charleston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn & Suites Charleston/West Ashley features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 2600 square feet (242 square meters) include conference space. This Charleston hotel also offers a library, a vending machine, and multilingual staff. Wedding services and tour/ticket assistance can be provided. Onsite self parking is complimentary.

Hampton Inn & Suites Charleston/West Ashley is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,600 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Picnic area
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 2.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Charleston/West Ashley
Hampton Inn Hotel Charleston/West Ashley
Hampton Inn Charleston/West Ashley Hotel
Hampton Inn Charleston/West
Hampton Inn & Suites Charleston/West Ashley Hotel
Hampton Inn & Suites Charleston/West Ashley Charleston
Hampton Inn & Suites Charleston/West Ashley Hotel Charleston

Hampton Inn & Suites Charleston/West Ashley Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 506 out of 1003 reviews" "
Rating 8 - Good. 291 out of 1003 reviews" "
Rating 6 - Okay. 103 out of 1003 reviews" "
Rating 4 - Poor. 68 out of 1003 reviews" "
Rating 2 - Terrible. 35 out of 1003 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Modern & spotless! Typical hotel breakfast but was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Danny

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Reggie, Taylors

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Peggy

Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent!
Stayed 2 nights in Aug 2024

10/10 Excellent

Todd

Liked: Cleanliness, property conditions & facilities, room comfort
Restful and quiet
It was simple and smooth. Very clean and a filling breakfast to start the day.
Stayed 1 night in Aug 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Close to restaurants and groceries
Stayed 1 night in Aug 2024

10/10 Excellent

Terry, gonzales

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! Loved the breakfast, it was different every morning. Coffee available always! All the staff was so friendly, rooms were clean! Janelle working the weekend breakfast was so nice, genuinely loved her job! She made sure everything was clean and the food was fresh. Would recommend highly
Stayed 4 nights in Aug 2024

8/10 Good

Kristine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rickjax
I love that's it's a new hotel in great location. The breakfast was outstanding and the atmosphere is great. Highly recommend it!
Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and will stay again
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome comfortable stay
We enjoyed our comfortable room and the staff was helpful, friendly. We enjoyed breakfast both mornings.
Stayed 2 nights in Jul 2024

10/10 Excellent

William

Liked: Property conditions & facilities, room comfort
Good location to get around Charleston. Rooms were big clean and quiet. The breakfast area was well laid out with plenty of room. The food was typical of most hotels with free breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a bit noisy, but it was vacation season. lots of children.
Stayed 1 night in Jul 2024

10/10 Excellent

Douglas

Liked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

Blair

Traveled with family
Liked: Cleanliness
Management knows the issue I had.
Stayed 1 night in Jul 2024

10/10 Excellent

Kerri

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family was in town for a family reunion and had 3 rooms. The staff was extremely helpful and friendly. The daily breakfast was very good and welcoming. My only issue is that I was there for 5 days and my room was never cleaned.
Stayed 4 nights in Jul 2024

8/10 Good

Olaf

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located at reasonable price
A nice hotel from the Hilton family. Conveniently located right off the highway exit at the beginning of the Charleston city limits. Stay was as expected. Our request for an ealy departure (family reasons) was thankfully accepted.
Stayed 2 nights in Jul 2024

8/10 Good

G.

It's always nice to stay there.
Stayed 2 nights in Jul 2024