Holiday Inn Express & Suites Charleston Dwtn - Westedge, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Charleston Dwtn - Westedge, an IHG Hotel

Front of property - evening/night
Terrace/patio
Exterior
Lobby sitting area
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
250 Spring Street, Charleston, SC, 29403-5123
  • The Citadel
    10 min walk
  • Medical University of South Carolina
    13 min walk
  • College of Charleston
    3 min drive
  • Charleston, SC (CHS-Charleston Intl.)
    23 min drive

Room options

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Top Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Access Tub, Top Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Top Floor)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Top Floor)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Low Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Express & Suites Charleston Dwtn - Westedge, an IHG Hotel

Hotel in Downtown Charleston
Along with an outdoor pool, this smoke-free hotel has a fitness center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Charleston Dwtn - Westedge, an IHG Hotel offers 153 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Charleston Dwtn - Westedge, an IHG Hotel features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 680 square feet (63 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Express & Suites Charleston Dwtn - Westedge, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.02 miles (USD 15 per day)
  • Covered self parking on site (USD 15 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 680 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 8.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 15.00 per day (in/out privileges)
  • Offsite parking fee: USD 15.00 per day (00.02 mi away)
  • Pet fee: USD 50.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charleston Holiday Inn Express Ashley River
Holiday Inn Express Charleston Ashley River
Holiday Inn Express Charleston Dwtn Medical Area Hotel
Holiday Inn Express Dwtn Ashley River
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Holiday Inn Express Charleston Dwtn Ashley River Hotel
Holiday Inn Express Dwtn Medical Area Hotel
Holiday Inn Express Dwtn Medical Area
Holiday Inn Express Charleston Dwtn Medical Area Hotel
Holiday Inn Express Dwtn Medical Area Hotel
Holiday Inn Express Charleston Dwtn Medical Area
Holiday Inn Express Dwtn Medical Area
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Holiday Inn Express Charleston Dwtn - Medical Area Charleston
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"Holiday Inn Express Charleston Dwtn Medical Area an IHG Hotel"
Holiday Inn Express Suites Charleston Dwtn Westedge an IHG Hotel

Holiday Inn Express & Suites Charleston Dwtn - Westedge, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 549 out of 1083 reviews" "
Rating 8 - Good. 250 out of 1083 reviews" "
Rating 6 - Okay. 140 out of 1083 reviews" "
Rating 4 - Poor. 93 out of 1083 reviews" "
Rating 2 - Terrible. 51 out of 1083 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

sam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
30 min check in wait
Stayed 1 night in Sep 2024

4/10 Poor

Gerald

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Old hotel poorly renovated
Stayed 1 night in Sep 2024

2/10 Terrible

James

I reserved a king size room and when I arrived they informed me I was switched to a queen room. I asked for an explanation and received none. I informed them my back was se Emely injured in the Army and I had to have a king. The manager took over a half hour to get us a king room and this was after I was assured they did not have a king. I got no explanation and it was uncomfortable having customers being moved ahead of me. What happened. Kind of destroyed our evening plans too. So much for our night in Charleston.
Stayed 1 night in Sep 2024

4/10 Poor

Dennis

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Why would you build a hotel in a place you can't get to and one that has no parking and you get charged for parking.
Stayed 1 night in Sep 2024

8/10 Good

Bobbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lakishia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy and fast. Hot breakfast was good. Checkout was fast.
Stayed 1 night in Sep 2024

10/10 Excellent

Marcia, Winston Salem

Traveled with family
Liked: Staff & service
The staff was very friendly. I paid for a suite but non available during checking. Parking was not convenient, and I did not feel safe while getting from parking to hotel. The room needs update and the lighting on the hallways needs to be improved. I was on the lower level and I did not like that.
Stayed 1 night in Jul 2024

6/10 Okay

Mark

Liked: Cleanliness, room comfort
Our check in was terrible! Check in time was for 4pm. We arrived at 5pm to be told that the King room we reserved wasn’t available! A reservation we made 4 months prior! We had to wait another hour, after 6pm, to finally be checked into our room!
Stayed 2 nights in Sep 2024

4/10 Poor

Mark Allen

Stayed 1 night in Aug 2024

8/10 Good

Cody

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

2/10 Terrible

Carolyne

Stayed 2 nights in Aug 2024

10/10 Excellent

Yelizaveta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👏
Stayed 2 nights in Sep 2024

6/10 Okay

Jamison

Stayed 4 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
air handler or humidifier makes a lot of noise. Breakfast could have been at 6 some of us had to leave earlier
Stayed 2 nights in Sep 2024

10/10 Excellent

Liliana Aguilar

Stayed 2 nights in Aug 2024

4/10 Poor

john

Stayed 1 night in Sep 2024

6/10 Okay

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was clean and the staff was nice and accommodating.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Stayed 2 nights in Aug 2024

2/10 Terrible

John N

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff very nice room super dirty ! Old shower and disgusting . Room smell like urine ! Shower water did not drained out . Water faucet came apart tryin to get the water drained . Only stay because it was close to the airport !
Stayed 3 nights in May 2024

6/10 Okay

Hye Kyung

Stayed 3 nights in Aug 2024

4/10 Poor

Abhishek

Disliked: Cleanliness
Rooms stank of smoke and the carpets were not clean. Not recommended for people with dust or smoke allergies.
Stayed 2 nights in Aug 2024

6/10 Okay

Eneida

Traveled with partner
We never found parking on the premises. We had to keep parking in the garage. If helped due to the humidity and heat. Parking needs to be expanded. Labor Day weekend was packed.
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Laura

Stayed 1 night in Aug 2024

6/10 Okay

Angeline

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Parking
Stayed 1 night in Aug 2024