Hyatt House Charleston/Historic District

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt House Charleston/Historic District

Sports facility
Indoor pool
One Bedroom Suite One King | Private kitchen | Mini-fridge, coffee/tea maker
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Pool
    Pool
  • Laundry
    Laundry

Explore the area

Map
560 King Street, Charleston, SC, 29403
  • Music Farm
    6 min walk
  • Charleston Visitor Center
    7 min walk
  • Charleston Music Hall
    9 min walk
  • Charleston, SC (CHS-Charleston Intl.)
    20 min drive

Room options

Studio Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (High Floor)

  • 487 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

One Bedroom Suite One King

  • 535 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt House Charleston/Historic District

3-star hotel in Downtown Charleston
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hyatt House Charleston/Historic District offers 304 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Charleston hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt House Charleston/Historic District features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 8503 square feet (790 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Hyatt House Charleston/Historic District is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
H Bar - This bar specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 38 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 7:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 8,503 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 38 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt House Charleston/Historic District Hotel Charleston
Hyatt House Charleston/Historic District Hotel
Hyatt House Charleston/Historic District Charleston
Hyatt House Charleston/Historic District Hotel Charleston
Hyatt House Charleston/Historic District Hotel
Hyatt House Charleston/Historic District Charleston
Hotel Hyatt House Charleston/Historic District Charleston
Charleston Hyatt House Charleston/Historic District Hotel
Hotel Hyatt House Charleston/Historic District
Hyatt House Charleston/Historic District Hotel
Hyatt House Charleston/Historic District Charleston
Hyatt House Charleston/Historic District Hotel Charleston

Hyatt House Charleston/Historic District Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1006 reviews" "
Rating 8 - Good. 243 out of 1006 reviews" "
Rating 6 - Okay. 95 out of 1006 reviews" "
Rating 4 - Poor. 46 out of 1006 reviews" "
Rating 2 - Terrible. 25 out of 1006 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt House king suite was a great option for a few nights in Charleston. Have you the living area so you didn’t have to be on the bed when in the room. The free breakfast was a value too.
Stayed 2 nights in Aug 2024

10/10 Excellent

virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Manager and the women who manage the check in and inquiry desks at night are excellent. The breakfast is the best around and included in the cost of the room. No wonder they have so many conferences. Suggestion to Hyatt: you need at least one chair with arms in. Disability rooms.
Stayed 3 nights in Aug 2024

6/10 Okay

Dierdre Faye

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
To start I live staying at Hyatt but THIS location was unique. They had the worse customer service in valet, housekeeping and at times, the front desk. The areas that stood out for great customer service was the restaurant during breakfast and the Tap Room on the roof and Jay, the Concierge. The valet was the worse if ever seen. They made you come to them and don't need help with your bags, not happening. Housekeeping would "clean" the room but never vaccumed and never refilled the body wash so we ran out while showering. But it's in a great location, Rooms are great, it's quiet and it's within walking distance of some great restaurants, bars and shopping.
Stayed 3 nights in Aug 2024

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, and affordable. This property checked all the boxes, and we will absolutely stay here again.
Stayed 3 nights in Jul 2024

6/10 Okay

Tammie D

Traveled with group
Liked: Cleanliness
Overall the hotel was clean. Buffer was really good. The valet customer service was poor. The valet process for guests was not clearly given and no assistance to help guest to pay for valet claim service. More training is needed. Tips would have been more substantial with a smile or a friendly word.
Stayed 3 nights in Aug 2024

10/10 Excellent

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
I like the speedy check in process
Stayed 1 night in Aug 2024

8/10 Good

Janna

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is really expensive, plan to add 36-42$ to your stay per day if you bring a vehicle. The rooms were nice and amenities were great. I’d you exercise, the gym was small and surprising crowded and really hot!! Breakfast was decent and staff was really really nice.
Stayed 4 nights in Aug 2024

6/10 Okay

Mariana

Traveled with pets, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Very convenient location, the staff was kind and responsive, nice pool and gym. The AC stopped working, they said it was fixed but that we couldn’t feel it yet because there are 300 units in the hotel. The bathroom floor in our room was dirty/stained.
Stayed 2 nights in Aug 2024

10/10 Excellent

Genell

Stayed 1 night in Aug 2024

8/10 Good

Tahani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was really nice and clean, along with the staff they were also nice and very helpful. Only a few thing to note which include: The pool is advertised as a heated pool but it’s not heated at all, secondly the rooftop bar is open but you have to be 24 and over to even go up to it and that wasn’t public knowledge I’m 21 and got stopped at the elevator and was asked for my Identification. Also the parking garage isn’t owned by the hotel it’s city owned so parking is at most I believe $18 a day.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marcos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Misleading
Booked a king studio suite and was given just a basic king room. When I inquired about the correct room was told by the front desk that the hotel was booked and nothing could be done
Stayed 1 night in Jul 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kelsey

Liked: Cleanliness, amenities
We had a great stay!
Stayed 4 nights in Jul 2024

10/10 Excellent

Calvin

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Jul 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Flore

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stay away from valet…
It’s our second stay in that hotel. I like the hotel and the location. The hotel is clean and the room is very nice. The included breakfast have warm and cold option and is good. We loved the waffles. The pool was closed for our entire stay which was a big disappointment. When I asked the front desk about it the answer I got was «  I just came back from my days off I don’t know anything about it » without even offering to check what was going on. The guest service was mediocre at best. The worst part of our stay was without hesitation the valet parking when I found out after we left that they stole cash that I had in my center console. Very disappointed and will probably find another hotel for our next trip. It’s very sad because the hotel itself is great, but the lack of customer service and the dishonesty of some will drive people away from the hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities
It is a good central spot on the peninsula Charleston.
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Jul 2024

8/10 Good

Kaitlyn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. Breakfast was very nice every morning and the staff was always refilling things. There are a ton of restaurants right across the street and all had great food. There are a few free buses right across the street/in the are that can take you closer to other areas, so that was great. The pool was nice but does need a bit more upkeep, but we still used it. Overall very nice stay here.
Stayed 3 nights in Jul 2024

10/10 Excellent

Carolina

Stayed 6 nights in Jul 2024

8/10 Good

Tiffany

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property wasn't bad.... my key didn't work to get into the pool area and when i went to the front desk Kerean the receptionist said their was a problem with my payment which had nothing to do with me but with Expedia which she said quite loudly and made it seem like that was a bad thing that i used Expedia to book my stay....i had already stayed a full day so any discrepancies that the hotel had could have been addressed by her without me even knowing they're was a problem further more the people behind me didn't have to know and i didn't have to be made to stand there for 20mins for something that nothing to do with what i weren't there for which was access to the sub-standard not warm pool. For this hotel to be pretty friendly not many areas for you to take your pet to use the restroom. House keeping never came to my room.
Stayed 2 nights in Jul 2024

4/10 Poor

Logan

Stayed 3 nights in Jun 2024