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Hyatt House Charleston/Historic District

3.0 star property

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Photo gallery for Hyatt House Charleston/Historic District

Exterior
Meeting facility
Ballroom
Sports facility
Ballroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
$165
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
560 King Street, Charleston, SC, 29403
  • Place, Charleston Music Hall
    ‪7 min walk‬
  • Place, College of Charleston
    ‪8 min walk‬
  • Place, Medical University of South Carolina
    ‪12 min walk‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪14 min drive‬

Room options

View all photos for One Bedroom Suite One King

One Bedroom Suite One King | Private kitchen | Mini-fridge, coffee/tea maker

One Bedroom Suite One King

7.8 out of 10
Good
(22 reviews)
  • 535 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (High Floor)

Down comforters, pillowtop beds, desk, iron/ironing board

Studio, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(8 reviews)
  • 487 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Down comforters, pillowtop beds, desk, iron/ironing board

Studio Suite, 1 King Bed

9.6 out of 10
Exceptional
(57 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Down comforters, pillowtop beds, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(8 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Down comforters, pillowtop beds, desk, iron/ironing board

Room, 1 King Bed

8.2 out of 10
Very good
(41 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Fireplace
Hyatt Place Charleston/Historic District
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,102 reviews
Hyatt Place Charleston/Historic District

About this property

Hyatt House Charleston/Historic District

3-star hotel in Downtown Charleston
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hyatt House Charleston/Historic District offers 304 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Charleston hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt House Charleston/Historic District features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 8503 square feet (790 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Hyatt House Charleston/Historic District is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
H Bar - This bar specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 7:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 8,503 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 2.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 49 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt House Charleston/Historic District Hotel Charleston
Hyatt House Charleston/Historic District Hotel
Hyatt House Charleston/Historic District Charleston
Hyatt House Charleston/Historic District Hotel Charleston
Hyatt House Charleston/Historic District Hotel
Hyatt House Charleston/Historic District Charleston
Hotel Hyatt House Charleston/Historic District Charleston
Charleston Hyatt House Charleston/Historic District Hotel
Hotel Hyatt House Charleston/Historic District
Hyatt House Charleston/Historic District Hotel
Hyatt House Charleston/Historic District Charleston
Hyatt House Charleston/Historic District Hotel Charleston

Hyatt House Charleston/Historic District Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1010 reviews
Rating 8 - Good. 248 out of 1010 reviews
Rating 6 - Okay. 101 out of 1010 reviews
Rating 4 - Poor. 60 out of 1010 reviews
Rating 2 - Terrible. 35 out of 1010 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast & Location
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this place was amazing! I love that King St is extremely walkable luxury shopping, many famous sights to see, great restaurants and places to have drinks! On top of all that (pun intended) the rooftop beer tasting is something to see and try! The pool area was warm but the water was freezing. The room was spacious, the shower was huge with great pressure and very hot water. We checked out the same day new renovations began. I would be excited to return and see how it changes.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeannie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the roof top bar and grill. The staff was great and the food delicious. Did not have to go out to eat as we were set to go on a buggy ride and did not wish to be late.
Stayed 1 night in Aug 2025

8/10 Good

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
The general manager was extremely nice and very approachable. I'd stay there again in a minute. Thanks,
Stayed 1 night in Aug 2025

2/10 Terrible

Robin

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
This hotel was so dated also staff was rude. Things were broken and dirty
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food at the rooftop bar, Pour, were amazing!
Stayed 3 nights in Jul 2025

10/10 Excellent

Kyle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and facilities were great. The room was clean and comfortable. The only 2 negatives i really had were that you had to pay to park and the indoor pool was really cold, but not unbearable. The kids really enjoyed it.
Stayed 2 nights in Aug 2025

4/10 Poor

Sara

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

4/10 Poor

Elton

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Lobby was nice but for $350 the room needed remodeled and $50 for parking.
Stayed 1 night in Aug 2025

4/10 Poor

Ameer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was bad, our check in was more than 2 hours after check in time. They didn’t give us a late checkout. Only good thing was location and room size.
Stayed 3 nights in Aug 2025

6/10 Okay

Chasity

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short Family Trip

Came to Charleston for my son to do a College Tour and stayed here for 3 nights. Hotel room was nice and clean. Breakfast was Okay, ( could have had more variety for what you pay). The Turkey sausage was like rubber and the turkey bacon was over cooked that it just crumbled into pieces. They do have a waffle station to make your own ( so if you like waffles, you’re good). The Hotel itself doesn’t have Parking, but has either Valet parking $49/day or the Public Parking Garage which is next door and charges you each time you come and go. Overall, the location is great for being on King Street with Restaurants and shopping within walking distance.
Stayed 3 nights in Jul 2025

10/10 Excellent

BRYAN, florence

Stayed 1 night in Jul 2025

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick Getaway

Wife and 2 children had a wonderful time. Staff was awesome. Restaurants nearby was delicious.
Stayed 2 nights in Jul 2025

2/10 Terrible

Paul

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
My family and I had such a poor experience at the Hyatt hotel in Charleston. It started when we tried to check in. They had poor customer service on the phone. Initially, the lady had hung up on us. The second time we called back, they gave us attitude and told us to call back around 1300. The third time we called back, she was extremely short, stating that the reason we couldn’t see that we were already checked in was because we used Expedia. I asked about obtaining an itemized receipt, she advised me to simply take a screenshot of the charges that were sent to my phone. I was questioning why I was being overcharged, and there was confusion because there was a pre-charge early in May. A lot of the charge issues could’ve been handled had I gotten an itemized receipt copy, but she would not provide me with one. When I left, I realized I did not get room cards. She said that she did give them to me, but I must’ve lost them. I never found them throughout the trip, because she did not give them to me. At the end of the trip was another terrible experience with Geoffrey. We were trying to check out around 4 a.m. in order to make our travel home. And we did not get a check-out email. Upon approaching him, he was immediately disgruntled. We said that we were here to check out, and he told us that he was busy doing audits. I then had to ask him how long the audits would take. He responded, I don’t know, maybe about 20 minutes. This is unacceptable, especially with flights.
Stayed 5 nights in Jul 2025

6/10 Okay

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was very average. Breakfast was awful. The tv in room is ancient. There was a little mold on bedroom wall. Housekeeping was good. Hotel was convenient to shops and restaurants.
Stayed 4 nights in Jul 2025

8/10 Good

Amanda

Stayed 1 night in Jul 2025

8/10 Good

Karolyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Hyatt was a nice hotel, convenient to King Street. The breakfast is great, with many options to choose from. The parking isn’t ideal there, but it was an overall good experience.
Stayed 4 nights in Jul 2025

8/10 Good

Mary, Highland

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean stay. Nice to have a full kitchen. Staff was friendly and several always interacted with us often, very helpful too. Bus stop for the free trolley was across the street. One thing we did not enjoy was the turkey bacon/sausage offered at breakfast. The brand was not good. That is the only complaint we have.
Stayed 4 nights in Jul 2025

10/10 Excellent

LaChelle

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the rooftop bar.
Stayed 3 nights in Jul 2025

10/10 Excellent

Cathy

Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025