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Hyatt House Charleston/Historic District

3.0 star property

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Photo gallery for Hyatt House Charleston/Historic District

Exterior
Lobby
Lobby
Sports facility
Down comforters, pillowtop beds, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Gym

Explore the area

Map
560 King Street, Charleston, SC, 29403
  • College of Charleston
    ‪9 min walk‬
  • Medical University of South Carolina
    ‪15 min walk‬
  • Port of Charleston Cruise Terminal
    ‪3 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Down comforters, pillowtop beds, desk, iron/ironing board

Studio Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (High Floor)

Down comforters, pillowtop beds, desk, iron/ironing board

Studio, 1 King Bed (High Floor)

  • 487 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Down comforters, pillowtop beds, desk, iron/ironing board

Room, 1 King Bed

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite One King

One Bedroom Suite One King | Private kitchen | Mini-fridge, coffee/tea maker

One Bedroom Suite One King

  • 535 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Down comforters, pillowtop beds, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Reception

Hampton Inn Charleston-Historic District

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, (1006)
The price is $342
per night
$394 total
includes taxes & fees
May 1 - May 2
Hampton Inn Charleston-Historic District

About this property

Hyatt House Charleston/Historic District

3-star hotel in Downtown Charleston
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hyatt House Charleston/Historic District offers 304 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Charleston hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt House Charleston/Historic District features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 8503 square feet (790 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Hyatt House Charleston/Historic District is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
H Bar - This bar specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 7:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 8,503 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 2.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 49 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt House Charleston/Historic District Hotel Charleston
Hyatt House Charleston/Historic District Hotel
Hyatt House Charleston/Historic District Charleston
Hyatt House Charleston/Historic District Hotel Charleston
Hyatt House Charleston/Historic District Hotel
Hyatt House Charleston/Historic District Charleston
Hotel Hyatt House Charleston/Historic District Charleston
Charleston Hyatt House Charleston/Historic District Hotel
Hotel Hyatt House Charleston/Historic District
Hyatt House Charleston/Historic District Hotel
Hyatt House Charleston/Historic District Charleston
Hyatt House Charleston/Historic District Hotel Charleston

Hyatt House Charleston/Historic District Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 574 out of 1002 reviews
Rating 8 - Good. 247 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 52 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Mary

Traveled with family
Was surprised we had to pay for parking. Room had peeling paint Could barely hear associate at check-in A bit disappointed
Stayed 1 night in Jan 2025

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to spot when visiting Charleston. Parking garage is adjacent to the hotel. $48 per night. Excellent restaurants just steps away.
Stayed 1 night in Jan 2025

10/10 Excellent

Aidelisa

I don’t like that parking wasn’t included
Stayed 1 night in Jan 2025

8/10 Good

Jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a fun stay. Room was clean. We opted for the loft and were not disappointed. Hotel bar was a nice gem too.
Stayed 1 night in Jan 2025

8/10 Good

James, Westwood

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jan 2025

8/10 Good

Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to go around town. Good stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Sheri and James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

paul

Liked: Amenities
Location is downtown and convenient for walking. There is no reasonable parking. Valet (not run by the hotel) is $48.00 per day. Public Parking was $45.00 per day, when leaving, the auto pay machine was out of order, had difficulty exiting as the gate auto pay took 10 minutes before the gate opened. Front desk was not welcoming, non-chalant about checking in, no explanation of hotel services or directions to room etc.. more focused on talking to each other. Room was comfortable slightly dated.
Stayed 1 night in Jan 2025

10/10 Excellent

Aaron, Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The property was clean & the staff were all very friendly & helpful. The breakfast was good too! The property was in a great location & within walking distance of many shops & restaurants.
Stayed 4 nights in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, love the parking options and the amazing hotel rooms. The staff are fantastic too. Thank you.
Stayed 3 nights in Jan 2025

2/10 Terrible

judit

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no hot water for3 days
Stayed 4 nights in Jan 2025

8/10 Good

JAMARR, KILLEEN

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hot water was out of service for two days. Once fixed, everything was very good otherwise
Stayed 2 nights in Jan 2025

4/10 Poor

Danone

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

No hot water and a freezing pool

I stayed at this hotel several years ago, and we had a great experience. However, this time there was no hot water when we arrived—something out of their control. Which I understand. We didn't get hot water until the next evening. However, one of our main objectives was to let the grandkids enjoy the indoor pool. The water was FREEZING so the boys couldn't enjoy it. They were immensely disappointed and so were we because it was one of the primary reasons for our trip.
Stayed 2 nights in Jan 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit to see my son in Charleston

Extremely satisfied ! Location is excellent right in the middle of downtown. One observation...thought tge valet parking fee was a bit high @ $47/night.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Victoria

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location to walk King Street

The hotel did not have hot water the first night, but we understand that things happen! Staff was friendly and accomodating and we could tell they were under a lot of stress. They made our stay as comfortable as possible and we loved our room which was clean with a comfortable bed.
Stayed 1 night in Jan 2025

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family

Not a great experience

I am a local and was looking forward to enjoying a staycation downtown Charleston I booked my room through a third party company upon my arrival AFTER I checked-in I was told that there it's NO water in the entire Hotel so disappointed I ended up having to book another hotel and spending money that I was not expecting to spend and even at the second Hotel it was only double beds available because everyone was being redirected there it was just a total mess
Stayed 1 night in Jan 2025

10/10 Excellent

Megan

Stayed 2 nights in Dec 2024

4/10 Poor

Jason

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Check in was 4pm and our room wasn't ready until 445pm. Our room was next to the gym so you heard a constant thud of someone running on a treadmill. On day three they said they would be turning off the water for a few hours. We come back to get ready for dinner 10 hours later no hot water. Staff had no answer which was not their fault. The next morning there was still no hot water. Needless to say our trip was derailed at the end due to a bad managerial decision.
Stayed 4 nights in Dec 2024

2/10 Terrible

Javier

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hot Water was not available

It was a problem with the pipeline for the hot water. So we didn’t have hot water during our stay.
Stayed 1 night in Jan 2025

2/10 Terrible

Mercy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am extremely disappointed with my stay at Hyatt House Charleston. For two full days, there was no hot water, and at times, no water at all. This left my family and me unable to shower, and I couldn’t even bathe my young child. This is completely unacceptable for a hotel of this caliber. As a loyal Hyatt customer for many years, I’ve always trusted the brand to provide excellent service, but this experience was shocking. The lack of basic amenities severely impacted our trip, and no adequate solution or compensation was offered during our stay. I expected much more from Hyatt and hope the management addresses this issue for future guests. I cannot recommend this hotel based on my experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nicely appointed room. There is a living space, kitchen and bedroom. The bed was very comfortable and the room was extremely clean. The shower was great with a large shower head and a foot rest for shaving (I almost never see this in hotels). Parking was about $33 a day but at least it was very close and safe. Hot breakfast was good and the breakfast room was large and clean. There is a rooftop bar but we didn't get a chance to go. I would definitely recommend this property.
Stayed 2 nights in Dec 2024

8/10 Good

Mirit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024