4/10 Poor
Richard
Traveled with family
Apr 17, 2025
Disliked: Staff & service, property conditions & facilities, room comfort
Had to leave due to concerns
I checked in 03/16/2025 room 216 with my grandkids. We checked in and went straight to the beach for the day. We got back to the room at around 10:30. I went back down to my car to find people drinking and having a party in the parking lot around my car. I had to ask the drunk owner of the truck next to my car to move so I could get into my car. I drove around the parking lot looking for another space. Due to construction trucks with trailers and trucks with boats taking up multiple spaces and a construction dumpster I was unable to find another place to park. I informed the clerk about the drinking in the parking lot. She didn’t seem to concerned. She did ask if my car was damaged I told her I didn’t think so. She told me I could park in the restaurant parking lot. So I did. After going back to my room and growing more concerned about my car being damaged or being towed by the restaurant in the morning I decided to check out and drive back to Columbia. I checked out at 12:30am. The clerk refused to give me the managers name, she did take my name and number and asked why I wanted to speak with the manager. I informed her I would like a refund do to the situation. She informed me that being as I had been in the room to long, the best they might be able to do is a partial refund. I have called the hotel back for two days now and the manager has refused to come to the phone or return my call. I have left my name and number each time. I will update this review after I talk with
Richard
Stayed 1 night in Apr 2025