I'm on the road 250 days a year and of all the great Wyndham properties I've stayed at, this may be the deal breaker for EVER staying with the company again.
I booked and paid for a La Quinta Hotel room, inside, close to the amenities though upon arrival, found they had no room in their main building and had us go outside, to a shabby, broken-down stucco motel, dirty, unkempt, with water stains.
It was a crummy little motel room, with a broken ice machine and the highway traffic whizzing by, making it impossible to sleep. Far sub standard for the quality and comfort I had come to count on from Wyndham.
I feel like it was a bait and switch, that this location just takes reservation upon reservation at "hotel" price, knowing they can pawn off the leftovers to this piece of crap building. I could rent a room like that for half the price, though no for warnings, no apologies, no customer service at all.