The Palmetto Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Palmetto Hotel

Lobby
Penthouse (Redemption) | Egyptian cotton sheets, premium bedding, minibar, in-room safe
City view
Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Front of property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
194 East Bay Street, Charleston, SC, 29401
  • Port of Charleston Cruise Terminal
    3 min walk
  • Charleston City Market
    3 min walk
  • Waterfront Park
    3 min walk
  • Charleston, SC (CHS-Charleston Intl.)
    25 min drive

Room options

Deluxe Room, 2 Queen Beds (Bay Street)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Water View)

  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds, Balcony

  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Superior Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Penthouse (Redemption)

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Palmetto Hotel

4-star hotel in Downtown Charleston
A restaurant, a bar/lounge, and valet parking are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, free use of bicycles, and concierge services.
The Palmetto Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include complimentary bicycles.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of meeting rooms and coworking spaces. This Charleston hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. Parking is available onsite for a surcharge. A total renovation of this property was completed in January 2023.

The Palmetto Hotel is a smoke-free property.

A complimentary English breakfast is served each morning between 7:00 AM and 10:00 AM.
The Palmetto Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 441 out of 539 reviews" "
Rating 8 - Good. 52 out of 539 reviews" "
Rating 6 - Okay. 28 out of 539 reviews" "
Rating 4 - Poor. 11 out of 539 reviews" "
Rating 2 - Terrible. 7 out of 539 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Haley

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. The least expensive room is very nice and upgrades are necessary. The breakfast is exceptional and it is free. Overall the people are very nice. The phone in my room didn't work otherwise all is well.
Stayed 1 night in Aug 2024

10/10 Excellent

Jonna, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so lovely in design and style but what shined the most for me was the staff. Bianca was so gracious and kind making my early check in easy. John and another lovely blonde gal at the front desk were quick to meet me with a smile and helpful disposition. When I’m back I will only stay at the Palmetto!
Stayed 1 night in Aug 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is so nice and helpful. Everyone!
Stayed 1 night in Aug 2024

10/10 Excellent

bhawoh

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t wait to come back
Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in great walkable location. Historic sites and restaurants are all walkable from hotel. Room and hotel were clean and hotel staff was friendly and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Emilio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My go to for Charleston if traveling alone or with a significant other. Very intimate, close to everything, not like any of those chain hotels. We slept very well and absolutely loved it.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mariah

Stayed 1 night in Aug 2024

10/10 Excellent

Elaine Marcia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Margot

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Palmetto!! In a great location, super clean, and lovely rooms!!! Staff was very kind and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the french quarter of Charleston. Close to great restaurants, bars, art galleries, a great open air market and a beautiful seaside park. The staff was absolutely wonderful, showcasing Southern Hospitality and service. Will definitely stay here again
Stayed 2 nights in Aug 2024

10/10 Excellent

John, westwood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with excellent amenities, from a welcome cocktail, friendly and accommodating reception, comfortable rooms, just right breakfast to get your day started, cozy bar, and convenient access to all things old town Charleston has to offer. Will return without question or hesitation.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kennedy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome value for a beautiful boutique hotel! Also best espresso martini in town served at their bar!
Stayed 1 night in Aug 2024

10/10 Excellent

Yong Jai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Bradley

Traveled with partner
Liked: Property conditions & facilities
The hotel was very nice. The decor and colors were awesome. It’s perfectly located to everything we planned to do during our trip. It also had an excellent daily breakfast. You’ll enjoy your stay here. We’ll definitely be back
Stayed 3 nights in Aug 2024

6/10 Okay

Ruth J Jones

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice but hot room
This is a cute place close to popular dining and sights, however the air conditioning in our room was not quite working which made for an uncomfortable sleep.
Stayed 1 night in Jul 2024

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful room with a view. Perfect location to walk to all the sites and resteraunts
Stayed 3 nights in Jul 2024

10/10 Excellent

jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the best location.
Stayed 4 nights in Apr 2024

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Marc

Liked: Amenities, property conditions & facilities
really clean
Stayed 1 night in Jul 2024

10/10 Excellent

Kelsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the prettiest rooms I have stayed in! So unique, clean, and in the best location of Charleston.
Stayed 1 night in Jul 2024

10/10 Excellent

Cheryl

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Elisia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and property.
Stayed 2 nights in May 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Staff & service, property conditions & facilities
Low key accommodations with excellent staff and a perfect location for a visit to historic Charleston
Stayed 1 night in Jul 2024