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The Palmetto Hotel

4.0 star property

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Photo gallery for The Palmetto Hotel

Lobby
Exterior
Penthouse (Redemption) | Terrace/patio
Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Penthouse (Redemption) | Dining room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
$299
includes taxes & fees
Sep 4 - Sep 5

Explore the area

View in a map
194 East Bay Street, Charleston, SC, 29401
  • Waterfront Park
    ‪1 min walk‬
  • Port of Charleston
    ‪3 min walk‬
  • Charleston City Market
    ‪3 min walk‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds (Bay Street)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Bay Street)

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Water View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Water View)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Multiple Beds, Balcony

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Redemption)

Penthouse (Redemption) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Penthouse (Redemption)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(128 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(74 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

The Palmetto Hotel

4-star hotel in Charleston Historic District
A restaurant, a bar/lounge, and valet parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, free use of bicycles, and concierge services.
The Palmetto Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include complimentary bicycles.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of meeting rooms and coworking spaces. This Charleston hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. Parking is available onsite for a surcharge. A total renovation of this property was completed in January 2023.

The Palmetto Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
The Palmetto Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 622 out of 781 reviews
Rating 8 - Good. 93 out of 781 reviews
Rating 6 - Okay. 41 out of 781 reviews
Rating 4 - Poor. 16 out of 781 reviews
Rating 2 - Terrible. 9 out of 781 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It took less than three minutes to check in. Valet was seamless. Room was absolutely gorgeous. All staff was exactly what you expect from a boutique hotel and more. We will definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Sarita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel with chic southern decor. Great location
Stayed 3 nights in May 2025

10/10 Excellent

Marion

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We liked our room and the breakfast. The parking was convenient.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the generous bathroom. Breakfast was very limited and never varied once during our whole stay.
Stayed 7 nights in May 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for our anniversary and had an amazing time. Hotel was stunning, rooms were great, beds were comfy, staff was awesome. They really go above and beyond to make your stay great. And it was in a great location. Would totally stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Palmetto Hotel is the epitome of Southern hospitality. Not only is it a beautiful boutique hotel but the location cannot be beat. The hotel manager Brandy went out of her way to try and make everything as perfect as it could be. We’ll definitely be back!!
Stayed 3 nights in May 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay DT Charleston

Top tier service from the staff. Cute little boutique with hot & fresh complimentary breakfast in the morning. Would definitely stay again!
Stayed 1 night in May 2025

10/10 Excellent

Stacy

Stayed 2 nights in May 2025

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in May 2025

8/10 Good

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and rooms are finished nicely. I was disappointed to be charged a resort fee as I thought that was included in Expedia pricing. But hotel staff were very nice in explaining that
Stayed 2 nights in Apr 2025

10/10 Excellent

Charles John

Great experience. Ice maker didn’t work but other than that it was awesome.
Stayed 3 nights in May 2025

10/10 Excellent

Timothy, ROCHESTER

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2025

10/10 Excellent

Cindy, Johnston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palmetto Hotel is lovely and the staff welcoming. Their attention to detail and extra touches made our stay extra pleasant. The location of the hotel is great too. I would highly recommend staying here if you are visiting Charleston.
Stayed 1 night in May 2025

6/10 Okay

kasie

Liked: Property conditions & facilities
Disliked: Staff & service
Beautiful hotel and walking distances to many attractions in the city. Staff did the minimum for room cleaning and didn’t restock fridge. Also, employees seemed put out when you asked for anything.
Stayed 4 nights in May 2025

10/10 Excellent

Asia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Immaculate vibes

Absolutely LOVE this hotel. The vibe was immaculate, service, bar, breakfast… everything is just perfect!
Stayed 2 nights in May 2025

10/10 Excellent

Estonna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful hotel. Very convenient to all the streets of Charleston. I noticed our room had not been vacuumed on my side of the bed but when I spoke with the house keeping manager she said we vacuum ALL rooms and I said well I don’t have a pet 💩or have been eating sunflower seeds. She repeated the we vacuum so I said forget it and didn’t bother to let them correct the problem.
Stayed 2 nights in Apr 2025

10/10 Excellent

Angela, Newbury Park

Stayed 1 night in May 2025

10/10 Excellent

Katharine

Stayed 3 nights in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Southern charm

Thank you for an amazing stay at Palmetto! It was such a beautiful boutique hotel. We loved it! It have such southern charm and vibes. Loved the decor inside, especially the chandelier! There was a bar with a super awesome bartender who served great drinks! We got checked in and our room was lovely and spacious. Bathrooms were huge and the shower was perfect! Bed was super comfortable! In the morning we had fresh juice and drinks and although we only stayed one night we absolutely loved it. It’s also in a perfect location so close to everything !
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palmetto

It was a nice hotel carpet needed to be cleaned for the price we paid. But overall a nice hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Stewart, Columbus

Disliked: Amenities, property conditions & facilities
Growing tired looking; carpets dirty, lobby furniture worn and stained, etc.
Stayed 3 nights in Apr 2025

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Charlestown option

Great location and very comfortable. Breakfast was delightful.
Stayed 2 nights in Apr 2025