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The Palmetto Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Palmetto Hotel

Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Penthouse (Redemption) | Terrace/patio
Front of property
Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Penthouse (Redemption) | Dining room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Housekeeping

Explore the area

Map
194 East Bay Street, Charleston, SC, 29401
  • Port of Charleston Cruise Terminal
    3 min walk
  • High Cotton
    1 min walk
  • Charleston Station
    16 min drive
  • Charleston, SC (CHS-Charleston Intl.)
    25 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds (Bay Street)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Bay Street)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Water View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Water View)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Multiple Beds, Balcony

  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Redemption)

Penthouse (Redemption) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Penthouse (Redemption)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

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Interior

Emeline

Pet friendly
Free WiFi
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Air conditioning
4.6 out of 5, Wonderful, (1472)
The price is $229
per night
$309 total
includes taxes & fees
Jan 20 - Jan 21
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About this property

The Palmetto Hotel

4-star hotel in Downtown Charleston
A restaurant, a bar/lounge, and valet parking are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, free use of bicycles, and concierge services.
The Palmetto Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include complimentary bicycles.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of meeting rooms and coworking spaces. This Charleston hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. Parking is available onsite for a surcharge. A total renovation of this property was completed in January 2023.

The Palmetto Hotel is a smoke-free property.

A complimentary English breakfast is served each morning between 7:00 AM and 10:00 AM.
The Palmetto Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 475 out of 582 reviews" "
Rating 8 - Good. 59 out of 582 reviews" "
Rating 6 - Okay. 29 out of 582 reviews" "
Rating 4 - Poor. 11 out of 582 reviews" "
Rating 2 - Terrible. 8 out of 582 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very friendly staff…especially Anita, David and Judith…and the valet guy Monday morning…
Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location, close to everything and friendly helpful staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole, Port Chester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable property in a prime location. We will be back!
Stayed 2 nights in Oct 2024

10/10 Excellent

kaki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service! Fun atmosphere and decor. Super clean!!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and really nice stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Elaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Polly Smith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel close to many restaurants, activities and shopping. We’ll definitely stay again!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Barkley and Rosalee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Gary

Stayed 2 nights in Sep 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, walking to everything, simple but good breakfast & bar
Stayed 2 nights in Sep 2024

6/10 Okay

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property is nice but very overpriced for what it is. The best asset of the property is the location. There are so many hotels around the same price that offer better amenities. They also charge $55 for valet on top of a $600 room rate. Just not worth it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, and stuff right downtown
Stayed 4 nights in Sep 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very nice and accommodating, clean, great location and close to lots of attractions
Stayed 4 nights in Sep 2024

10/10 Excellent

Barbara, Gulf Breeze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem I had during our stay was (on Tues afternoon, I believe) a tour of LOUD 20 people right outside my door on the 5th floor! They were out there for about 20 min! Good thing I wasn't trying to rest!! NOT SMART MARKETING.You're annoying the guests you CURRENTLY have! Our room was GREAT! Very nicely decorated and very clean!!! Loved the large shower and view of the city! The staff were very friendly and the lobby is spectacularly decorated! Great restaurant next door and walkable to French market. I would DEFINITELY stay here again!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Todd

Stayed 3 nights in Sep 2024

10/10 Excellent

christopher charles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and updated rooms. Great dining right outside the doors
Stayed 3 nights in Sep 2024

10/10 Excellent

roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel in the French Quarter— easy walk to most sites. Near delicious restaurants. They also had a great bar and spacious rooms!
Stayed 3 nights in Sep 2024

10/10 Excellent

Katharine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! My sister and I were looking for a quick escape from up North and decided to stay at the Palmetto. It is located near everything and is a newer property. The price was a little bit higher than other hotels, but it was completely worth it! We were kindly greeted upon arrival and offered a complimentary welcome cocktail. They also provided fresh water and lemonade. Our room was spacious and beautifully decorated. In the evening, the bar next to the lobby brought in many nice people and the bartenders were friendly. There were so many restaurants, shopping, and the waterfront a short walk away. The next morning, breakfast was simple but exactly what we needed…grits and fresh fruit, fresh juices, coffees and tea. We only stayed three days, and we are both already planning to go back. Thank you Palmetto!
Stayed 3 nights in Aug 2024

10/10 Excellent

Marlon

Perfect
Stayed 1 night in Sep 2024

8/10 Good

Raymond

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Breakfast bar could have offered more options.
Stayed 1 night in Aug 2024

10/10 Excellent

Ilona

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024