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Best Western Heritage Inn - Chico

2.5 star property

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Standard Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Outdoor pool
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym

Explore the area

Map
25 Heritage Ln, Chico, CA, 95926
  • California State University-Chico
    ‪4 min drive‬
  • Bidwell Mansion State Historic Park
    ‪4 min drive‬
  • Bidwell-Sacramento River State Park
    ‪23 min drive‬
  • Chico, CA (CIC-Chico Municipal)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

Similar properties

Front of property

Oxford Suites Chico

  • Pool
  • Hot Tub
  • Breakfast included
  • Free airport shuttle
4.7 out of 5, Exceptional, (1353)
$212 nightly
The price is $212 total
includes taxes & fees
Oxford Suites Chico

About this property

Best Western Heritage Inn - Chico

Chico hotel close to California State University-Chico
An outdoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Best Western Heritage Inn - Chico offers 99 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Televisions come with premium cable channels and Netflix.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Best Western Heritage Inn - Chico provides a hot tub and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Heritage Inn - Chico is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per day, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Chico
Best Western Chico Heritage Inn
Best Western Heritage Chico
Best Western Heritage Inn Chico
Chico Best Western
Heritage Inn Chico
Best Western Heritage Hotel Chico
Best Heritage Chico Chico
Best Western Heritage Inn - Chico Hotel
Best Western Heritage Inn - Chico Chico
Best Western Heritage Inn - Chico Hotel Chico

Best Western Heritage Inn - Chico Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 399 out of 1003 reviews
Rating 8 - Good. 358 out of 1003 reviews
Rating 6 - Okay. 147 out of 1003 reviews
Rating 4 - Poor. 63 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing BESIDES THE BED!!!! Worst bed of mine and my woman’s life!!!! But thank you for everything else! Staff was so friendly and polite!
Stayed 1 night in Feb 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Breakfast was very good and room was room was clean. The mattress was abnormally “squeaky” but overall this hotel is a good value for the money.
Stayed 1 night in Jan 2025

4/10 Poor

Maria

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room had garbage under the chair but clearly visible from just sitting at the edge of the bed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Sarah at the front desk worked hard to procure my room in the face of some difficulty with my reservation. I am happy to recommend her to my friends or ny prospective employer.
Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to heal and rest

I stayed here with my pets after a surgery I had to have & it was an absolutely wonderful stay. I was mostly bedridden which was fine because the room was spotless, bed was comfortable & I was able to watch Netflix on the TV! Oh and they had amazing complimentary breakfast! Absolutely would stay again!
Stayed 4 nights in Jan 2025

8/10 Good

Jerome

Stayed 1 night in Jan 2025

10/10 Excellent

Vincent, RICHMOND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarah, at the front desk, was courteous, and polite, had a sense of humor, and expressed genuine concern for the quality of my trip. Each time she greeted me it was sincere and with eye contact. The breakfast was good - the little omelettes were just the right size and had enough vegetables in them. Yogurt parfait dispenser - yes!
Stayed 1 night in Dec 2024

6/10 Okay

David, Lompoc

Stayed 2 nights in Nov 2024

8/10 Good

Jenavive

Stayed 1 night in Dec 2024

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Things were generally fine; we stay there a lot. But this time in room 206, the faucet on the sink didn't look original and we couldn't get cold water, only warm and hot. Didn't want to call and have someone come up with instructions, repair, or "let's move you to another room."
Stayed 1 night in Dec 2024

6/10 Okay

Mary

Stayed 1 night in Nov 2024

10/10 Excellent

Carrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy stay. Great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Stayed 1 night in Nov 2024

10/10 Excellent

LeNore

Stayed 1 night in Dec 2024

10/10 Excellent

richard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dutch bros right out front is perfect for travelers
Stayed 2 nights in Aug 2024

10/10 Excellent

alan

Stayed 1 night in Nov 2024

4/10 Poor

James

Liked: Cleanliness, staff & service
One of the most important issues for a hotel is a very comfortable bed. In our room, the mattresses were old and worn out! Both of us kept ending up in the middle of the bed and thus were unable to get a good night's sleep. What's worse is that we stayed in the same room last time and told them this then. Obviously, they did nothing about it,
Stayed 2 nights in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come again

Good experience overall. Very nice breakfast. Friendly staff. Would come again!
Stayed 1 night in Nov 2024

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl at the desk was amazing. Friendly, witty and so helpful. Thank you!
Stayed 1 night in Nov 2024

10/10 Excellent

Juli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Person who checked us in was delightful. She actually was interested in our travels and posed thoughtful questions. A huge smile was on her face throughout. It was long before our tiredness had faded and we knew she would take care of us
Stayed 1 night in Nov 2024

6/10 Okay

Katherine

Traveled with family

Room changes for pets

I traveled with my pet. I have never taken a pet with me before but it said it was pet friendly so I decide to take her. At check in they changed my room from a king to a double queen room. I told her I didn’t want a double. But since I had a pet the only room was the double. It would be nice to see when reserving a room that they do this.
Stayed 1 night in Nov 2024