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Best Western Heritage Inn - Chico

2.5 star property

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Standard Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Outdoor pool
Room amenity
Lobby
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
$102
includes taxes & fees
Dec 26 - Dec 27

Explore the area

View in a map
25 Heritage Ln, Chico, CA, 95926
  • Place, Cinemark Tinseltown Chico 14
    ‪6 min walk‬
  • Place, Bowlero Chico
    ‪18 min walk‬
  • Place, SacValley MedShare
    ‪19 min walk‬
  • Airport, Chico, CA (CIC-Chico Municipal)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Heritage Inn - Chico

Chico hotel with outdoor pool
An outdoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Best Western Heritage Inn - Chico offers 99 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Televisions come with premium cable channels and Netflix.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Best Western Heritage Inn - Chico provides a hot tub and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Heritage Inn - Chico is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per day, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Chico
Best Western Chico Heritage Inn
Best Western Heritage Chico
Best Western Heritage Inn Chico
Chico Best Western
Heritage Inn Chico
Best Western Heritage Hotel Chico
Best Heritage Chico Chico
Best Western Heritage Inn - Chico Hotel
Best Western Heritage Inn - Chico Chico
Best Western Heritage Inn - Chico Hotel Chico

Reviews

Best Western Heritage Inn - Chico Reviews

8.2

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 438 out of 1004 reviews
Rating 8 - Good. 348 out of 1004 reviews
Rating 6 - Okay. 128 out of 1004 reviews
Rating 4 - Poor. 53 out of 1004 reviews
Rating 2 - Terrible. 37 out of 1004 reviews

Reviews

8/10 Good

William

Liked: Cleanliness, amenities
Clean,responsive
Stayed 1 night in Sep 2025

8/10 Good

David

Stayed 1 night in Sep 2025

10/10 Excellent

Carson

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Stayed 1 night in Aug 2025

8/10 Good

Stephen, Oakland

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious, and the hotel property had plenty of grass to walk our dog. The provided breakfast was fine. The hotel is next to a defunct Kmart and the streetlights along the private road leading to the hotel were not illuminated, which was not good at night. Our room (109) had a buzzing/rattling noise coming from above the beds and towards the exterior wall, which we could easily hear with the air conditioner off at night. It might have been from ductwork and/or a bathroom fan from the adjacent room. We have rarely heard such noises in other mid-priced hotels.
Stayed 1 night in Aug 2025

8/10 Good

Anthony

Stayed 1 night in Aug 2025

10/10 Excellent

Erin

Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 1 night in Aug 2025

4/10 Poor

Mark

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was a disappointing property for being a Best Western property. The toilet didn't work, the towel rack was hanging by one side, there were cigarette burns on the bedspread, the upholstery furniture and carpets were dirty and stained. The website pictures looked updated and beautiful but it was not. At least the room that we were in. We requested the sheets be changed because of stains, the mattress was stained on the sides. The staff was quick to make the changes and fix the broken items, but that should have been taken care of the by staff before we even arrived. And unfortunately, it is located in an area that made us feel unsafe and worried that our car would be vandalized or stolen during the night.
Stayed 1 night in Aug 2025

6/10 Okay

Hezael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately our stay was Not great! The AC unit in our room was not working properly And it was a hot day! Staff however was super friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Mirjam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carson

Stayed 1 night in Aug 2025

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People were excellent. Place was well maintained my only issue was for some reason we had to rest both room keys because they quit working. Not at the same time but different days and we were staying for 3 nights. Not sure if computer or they didn’t program properly or what but at the end of a long day it’s irritating to have to go back and fix. They were extremely nice about it and it was quick. Definitely would stay again.
Stayed 3 nights in Aug 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Charles

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally nice. They did everything for us. We love the workout room. We love the breakfast. Couldn’t have been a more pleasant stay
Stayed 5 nights in Aug 2025

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in May 2025

10/10 Excellent

Connie, Redding

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can always count on Best Western for a quiet, clean and friendly stay!
Stayed 1 night in Aug 2025

6/10 Okay

michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, and the place was pretty clean and quiet. I didn't care for the $100 deposit for incidentals they made me fork out and the elevator has some sort of software issue. I was on the 3rd floor and the stairs were a lot faster. All in all, decent place for the price.
Stayed 1 night in Aug 2025

10/10 Excellent

Brendan

Stayed 1 night in Aug 2025

8/10 Good

Noel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding trip

Nice stay! I enjoyed being able to eat breakfast together with my family. Breakfast was great! Staff were very friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for the price point. We needed a place that would let us have our dog with us. Their pet fees were fair and the room was clean and had nice amenities. I would only say that the room smelled a little like a smokers room. This is probably from years past as they allow no smoking in the hotel at all. Otherwise the it was a great stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Rafael

Business traveler
Liked: Amenities
Quick and easy check in
Stayed 1 night in Jul 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found my room almost uninhabitable due to odor from cleaning product. Property is close to highway, past it’s prime and in a very run down mall area
Stayed 1 night in Jul 2025

2/10 Terrible

Skylar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at the front desk was extremely rude when we arrived, she also marked me as no show after I called and said I’d be there late, I’m extremely disappointed. Also the pictures are a lie.
Stayed 2 nights in Jul 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
An aging but adequate hotel. Could hear lot of highway noise in the room. Old and very loud air conditioning unit.
Stayed 1 night in Jul 2025