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Best Western Heritage Inn - Chico

2.5 star property

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Standard Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout drapes, iron/ironing board
Outdoor pool
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym

Explore the area

Map
25 Heritage Ln, Chico, CA, 95926
  • SacValley MedShare
    ‪3 min drive‬
  • California State University-Chico
    ‪4 min drive‬
  • Bidwell Mansion State Historic Park
    ‪4 min drive‬
  • Chico, CA (CIC-Chico Municipal)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

Similar properties

Front of property

Oxford Suites Chico

  • Pool
  • Hot Tub
  • Breakfast included
  • Free airport shuttle
4.7 out of 5, Exceptional, (1299)
The price is $145
per night
includes taxes & fees
Mar 3 - Mar 4
Oxford Suites Chico

About this property

Best Western Heritage Inn - Chico

Chico hotel close to California State University-Chico
An outdoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Best Western Heritage Inn - Chico offers 99 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Televisions come with premium cable channels and Netflix.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Best Western Heritage Inn - Chico provides a hot tub and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Best Western Heritage Inn - Chico is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per day, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Chico
Best Western Chico Heritage Inn
Best Western Heritage Chico
Best Western Heritage Inn Chico
Chico Best Western
Heritage Inn Chico
Best Western Heritage Hotel Chico
Best Heritage Chico Chico
Best Western Heritage Inn - Chico Hotel
Best Western Heritage Inn - Chico Chico
Best Western Heritage Inn - Chico Hotel Chico

Best Western Heritage Inn - Chico Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 386 out of 1004 reviews
Rating 8 - Good. 367 out of 1004 reviews
Rating 6 - Okay. 154 out of 1004 reviews
Rating 4 - Poor. 63 out of 1004 reviews
Rating 2 - Terrible. 34 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Person who checked us in was delightful. She actually was interested in our travels and posed thoughtful questions. A huge smile was on her face throughout. It was long before our tiredness had faded and we knew she would take care of us
Stayed 1 night in Nov 2024

6/10 Okay

Katherine

Traveled with family
Room changes for pets
I traveled with my pet. I have never taken a pet with me before but it said it was pet friendly so I decide to take her. At check in they changed my room from a king to a double queen room. I told her I didn’t want a double. But since I had a pet the only room was the double. It would be nice to see when reserving a room that they do this.
Stayed 1 night in Nov 2024

10/10 Excellent

Reynaldo, Daly City

Stayed 1 night in Oct 2024

8/10 Good

Adriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Sarah

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was initial confusion at check-in over whether they had a baby crib available like Expedia said they did… It was upsetting at first and the desk staff was apologetic, telling us “that’s what happens when you book through third party app”…. Anyways— Happy to say they did up finding one for us (apparently they were tucked away). So overall I would say the desk staff was helpful. Besides the initial confusion, it was a fine stay. The room was clean enough and the beds comfortable. Complementary breakfast was typical/decent (eggs, sausage, biscuits, waffles, etc). Really friendly breakfast staff! Parking is free in the lot. Close drive to shopping/food. Did the trick for our stay in Chico.

4/10 Poor

Sung Hee

Disliked: Cleanliness, property conditions & facilities
Noisy and uncomfortable beds.
Stayed 1 night in Nov 2024

6/10 Okay

Carrie

Liked: Property conditions & facilities
Disliked: Room comfort
Decent
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Stayed 2 nights in Oct 2024

10/10 Excellent

Carrie

Stayed 1 night in Oct 2024

10/10 Excellent

Danna

Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Highway noise right outside was LOUD all night…
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Carrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

RebaAnn M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
I stayed at Best Western for a couple of nights when my AC went out during a particularly brutal heatwave. I my room/bed were comfortable, the AC worked great, the staff was courteous and accommodating. I have no complaints, I would stay here again or book for out of town visitors.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Nice place
Nice place to stay but some things are a little dated. The rooms look to have been remodeled recently but the halls and other areas looked worn but not to an unacceptable level. The night and day clerks were nice. The physical TV channel guide was not correct and channel guide when watching the TV did not work. Day clerk informed me that I was provided the wrong physical guide and the TV was probably reset incorrectly so that was probably why the guide and another station listed didn't work. I would have liked to known that the TV issue were just with the TV in my room and could have likely been rectified but issues with TV's in hotels are typical and usually affect all rooms so I figured it was like usual and I didn't say anything until in the morning. The shower, although big and nice looking, was oddly set up. The door to open was on the opposite side of the showerhead and on the inside so there was a gap that water would have just flowed out of had they not put a plastic barrier on both the inside and outside. Plus where the soap and shampoo holder is placed it is on the same side as the showerhead so unless you take them with you as you get out of the shower with no place to set them stepping out, you have to actually fully enter the shower to retrieve them later and you get your feet wet again or the bottom of your shoes wet. Good breakfast, eggs, sausage, waffles, etc. but as many times as I've stayed in Best Western this past year, I've never made it on bacon day.
Stayed 1 night in Sep 2024

10/10 Excellent

Mario, ANAHEIM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

alan

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Mario, ANAHEIM

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly, good breakfast, nice staft, close to the freeway
Stayed 1 night in Sep 2024

8/10 Good

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The property and room were of average condition (we tour with our band a lot and have seen plenty that were far worse) The hotel is a little lacking mod cons like usb charging etc. Breakfast was good. And the staff was really friendly and helpful.
Stayed 2 nights in Oct 2024

6/10 Okay

Tobias

Stayed 1 night in Sep 2024

10/10 Excellent

Jackie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are soooo comfortable!
Stayed 1 night in Sep 2024

10/10 Excellent

Dmitry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

sandra

Stayed 1 night in Sep 2024

8/10 Good

Barbara

Stayed 1 night in Aug 2024

10/10 Excellent

Eldon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable and clean.
Stayed 1 night in Sep 2024