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Heritage Inn Express Chico

2.0 star property

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Photo gallery for Heritage Inn Express Chico

Desk, blackout drapes, iron/ironing board, free WiFi
Hiking
Desk, blackout drapes, iron/ironing board, free WiFi
Front of property
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
725 Broadway St, Chico, CA, 95928
  • National Yo-Yo Museum
    ‪5 min walk‬
  • California State University-Chico
    ‪8 min walk‬
  • Bidwell Mansion State Historic Park
    ‪10 min walk‬
  • Chico, CA (CIC-Chico Municipal)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Heritage Inn Express Chico

Chico hotel walkable to California State University-Chico
An outdoor pool, coffee/tea in a common area, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a TV in a common area, multilingual staff assistance, and a vending machine are onsite.
Heritage Inn Express Chico offers 39 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Chico hotel also offers an outdoor pool, a terrace, and a vending machine.

Heritage Inn Express Chico is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (33 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heritage Express Chico
Heritage Inn Express
Heritage Inn Express Chico
Heritage Hotel Express Chico
Heritage Inn Express Chico Hotel Chico
Heritage Express Chico Chico
Heritage Inn Express Chico Hotel
Heritage Inn Express Chico Chico
Heritage Inn Express Chico Hotel Chico

Heritage Inn Express Chico Reviews

Reviews

5.8
Rating 10 - Excellent. 166 out of 1002 reviews
Rating 8 - Good. 194 out of 1002 reviews
Rating 6 - Okay. 198 out of 1002 reviews
Rating 4 - Poor. 197 out of 1002 reviews
Rating 2 - Terrible. 247 out of 1002 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Ashley

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Kristi

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Sunil

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Nov 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
Worst room I’ve ever been in. I walked in the room and it stunk like animal piss and crap. Seemed like someone was murdered in the room. I immediately left and found another place to stay.
Stayed 1 night in Nov 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Douglas, San Luis Obispo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff took care of our changing needs quickly and efficiently.
Stayed 1 night in Oct 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This group usually handles problems that come up with different guests, moving me from room to room. A young repair guy attempted to open door, but chain was on door. The front desk said later that he knew this room was rented.
Stayed 1 night in Oct 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been enjoying checking out antique and art stores within two blocks of the hotel since I am an artist.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin, Elk Grove

Liked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

terry

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Kellee

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly nd nice people
Stayed 3 nights in Oct 2024

6/10 Okay

Thomas P

Traveled with family
Unsatisfactory
The floor was dirty. Had to ask for tissue paper and linens. There were cockroaches in the room. The continental breakfast - no milk for cereal, no fruit. The pillows were uncomfortable. Wrong size chair at the desk in the way of getting into the bathroom.
Stayed 2 nights in Oct 2024

6/10 Okay

Ed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Dora L

Stayed 4 nights in Oct 2024

6/10 Okay

David

Traveled with family
Liked: Staff & service, property conditions & facilities
Perfectly fine for the price and the staff is super nice
Stayed 1 night in Oct 2024

4/10 Poor

Ksenia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Frosty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N /a
Stayed 4 nights in Sep 2024

10/10 Excellent

Debbie

It was a nice place to stay. Light breakfast and coffee. Room was clean and roomy.
Stayed 1 night in Oct 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am glad they have such a kept up building and a staff that takes care of any little challenge
Stayed 1 night in Oct 2024

10/10 Excellent

CurlierBuckle15

Stayed 1 night in Sep 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Frosty

Liked: Cleanliness, property conditions & facilities
Nice erea
Stayed 1 night in Oct 2024

8/10 Good

Laura

Liked: Staff & service, amenities, property conditions & facilities
I really like the spacious rooms, built-in wall liquid soap dispensers and King sized beds.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
Disappointed downtown
Well this one was bad. First thing when I arrived at 6pm the lobby was locked. The sign in the window says lobby closed 11pm to 6am. Rang the bell, told the guy I had a reservation. He let us in, and as he was ringing us up. I tried to make a joke since he hadn't returned my driver's license. We got to the room. The chair has white writing on the arms. The remote is missing a battery and the beds seemed to lean down, with the head being lower than the foot. I picked up the room phone to call the desk. Couldn't hear a ringtone or anything. Called using my cell phone to the office. No answer. I walked downstairs and had to knock on the door and show him the remote. He did give me new batteries. Overall disappointing.
Stayed 1 night in Oct 2024