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Heritage Inn Express Chico

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Inn Express Chico

Desk, blackout drapes, iron/ironing board, free WiFi
Hiking
Lobby
Front of property
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
725 Broadway St, Chico, CA, 95928
  • National Yo-Yo Museum
    5 min walk
  • California State University-Chico
    8 min walk
  • Bidwell Mansion State Historic Park
    10 min walk
  • Chico, CA (CIC-Chico Municipal)
    13 min drive

Room options

View all photos for Suite, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Room

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The price is $104
per night
includes taxes & fees
Jan 6 - Jan 7
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About this property

Heritage Inn Express Chico

Chico hotel with outdoor pool
An outdoor pool, coffee/tea in a common area, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a TV in a common area, multilingual staff, and a vending machine are onsite.
Heritage Inn Express Chico offers 39 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Chico hotel also offers an outdoor pool, a terrace, and a vending machine.

Heritage Inn Express Chico is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (33 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heritage Express Chico
Heritage Inn Express
Heritage Inn Express Chico
Heritage Hotel Express Chico
Heritage Inn Express Chico Hotel Chico
Heritage Express Chico Chico
Heritage Inn Express Chico Hotel
Heritage Inn Express Chico Chico
Heritage Inn Express Chico Hotel Chico

Heritage Inn Express Chico Reviews

Reviews

5.6
Rating 10 - Excellent. 153 out of 1002 reviews" "
Rating 8 - Good. 190 out of 1002 reviews" "
Rating 6 - Okay. 203 out of 1002 reviews" "
Rating 4 - Poor. 204 out of 1002 reviews" "
Rating 2 - Terrible. 252 out of 1002 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Cristina

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The check in staff was awesome and very sweet. However: the room was reaked of pot, the air conditioner was set at 61 so it was freezing in the room, the pillows were tiny and lumpy, the bed was lumpy as well, there were flies in it, it was dirty in general like hair on the floor, the toilet paper holder was broken and there was a dirty wash cloth in the toilet.
Stayed 1 night in Sep 2024

2/10 Terrible

Trevor

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Glenn

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Made reservation for 2nd day at front desk. They later told me they would not honor the reservation Had to pack bags in hurry and leave for no apparent reason.
Stayed 1 night in Sep 2024

10/10 Excellent

Ashlee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such amazing family friendly staff!
Stayed 3 nights in Sep 2024

2/10 Terrible

Felix

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Deskpeople nice but not autherized to handle early checkout after first off two days, waisting time and gas to come back to be forced next day check and deposit back! Never ever again
Stayed 2 nights in Sep 2024

6/10 Okay

CHRISTINA, Ontario

Disliked: Cleanliness, property conditions & facilities
We walked Into the room and it smelled like cigarettes. I did ask the girl to switch his room and she did which was fine. The second room also smelled. My key card kept deactivating. If I had to guess they use this property for homeless, at night, the parking lot was full of transient or at least very unsafe looking. The room was still dirty from the previous use. There was hair in the shower and the towels.
Stayed 2 nights in Sep 2024

8/10 Good

William

Stayed 2 nights in Aug 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
Great place . All clean . Jacuzy room was great and breakfast was good Just the pool hours it does not make sense I arrived at 8:30 pm and checked out at 11:00 the pool hrs is 12:00 to 8
Stayed 1 night in Aug 2024

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 1 night in Aug 2024

10/10 Excellent

Genawae

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything is good and vlean
Stayed 1 night in Sep 2024

4/10 Poor

Alejandro

Disliked: Cleanliness, property conditions & facilities, room comfort
mattresses to old you can feel all the springs on your back. uneven mattres i will send the chiropractor bill. also we asked for maid service and they just replaced the wet towels with a dry but dirty towels.
Stayed 2 nights in Aug 2024

8/10 Good

Bernardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Allyson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice people. Dirty towels.
Stayed 1 night in Aug 2024

10/10 Excellent

andrew

Stayed 2 nights in Jul 2024

4/10 Poor

Allie

Disliked: Amenities, property conditions & facilities
Got bit by either bed bugs or fleas. Half the lights in the room didn’t work. The rv remote didn’t work. Tv decided to stop working on the last day.
Stayed 3 nights in Aug 2024

4/10 Poor

Christina

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It smelled horrible and it was filthy. The neighborhood was questionable. Did not match up with the pictures on the website. I would not stay there again.
Stayed 1 night in Aug 2024

2/10 Terrible

Ian

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an oreo on the ground, dead bugs, the ac had no knobs and was unplugged, the tv box was hanging out of the wall ?? -- the bedding had burn holes in it, the couch had obvious ...stains. Another woman's hair was on the shower wall, the floor was sticky and left my feet black. Just grubby and nasty.
Stayed 1 night in Aug 2024

6/10 Okay

Deanna

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This location was right down town. No ironing board, no hangers, no kleenex. We had to ask for towels. Only 1 small garbage can. Noisy and card keys had to keep getting charged.
Stayed 4 nights in Aug 2024

8/10 Good

Victorio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable stay overall, although the area and the security feels unsafe.
Stayed 1 night in Aug 2024

8/10 Good

Jefferson

Business traveler
Disliked: Amenities
The morning food was weak. The bed felt springy
Stayed 1 night in Aug 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Aug 2024

10/10 Excellent

Ashlee

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff are professional and helpful also kind. most of the rooms are clean and comfortable rates are fair
Stayed 1 night in Aug 2024

6/10 Okay

Christine

The bed was uncomfortable but otherwise very pleasant stay! A few minor repairs were needed but my stay was great!
Stayed 2 nights in Aug 2024

4/10 Poor

Cynthia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The office staff was very nice and helpful. Hairdryer didn't work, one washcloth, floor was filthy! Bed was very uncomfortable.
Stayed 1 night in Aug 2024