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Heritage Inn Express Chico

2.0 star property

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Photo gallery for Heritage Inn Express Chico

1 bedroom, desk, blackout drapes, iron/ironing board
Front of property
Exterior
Lobby
Suite, 1 King Bed | 1 bedroom, desk, blackout drapes, iron/ironing board

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
$73
includes taxes & fees
Aug 17 - Aug 18

Explore the area

View in a map
725 Broadway St, Chico, CA, 95928
  • California State University-Chico
    ‪6 min walk‬
  • Bidwell Mansion State Historic Park
    ‪11 min walk‬
  • Bidwell-Sacramento River State Park
    ‪21 min drive‬
  • Chico, CA (CIC-Chico Municipal)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Heritage Inn Express Chico

Chico hotel walkable to California State University-Chico
An outdoor pool, coffee/tea in a common area, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a TV in a common area, multilingual staff assistance, and a vending machine are onsite.
Heritage Inn Express Chico offers 39 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Chico hotel also offers an outdoor pool, a terrace, and a vending machine.

Heritage Inn Express Chico is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (33 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heritage Express Chico
Heritage Inn Express
Heritage Inn Express Chico
Heritage Hotel Express Chico
Heritage Inn Express Chico Hotel Chico
Heritage Express Chico Chico
Heritage Inn Express Chico Hotel
Heritage Inn Express Chico Chico
Heritage Inn Express Chico Hotel Chico

Heritage Inn Express Chico Reviews

Reviews

5.8
Rating 10 - Excellent. 189 out of 1000 reviews
Rating 8 - Good. 180 out of 1000 reviews
Rating 6 - Okay. 186 out of 1000 reviews
Rating 4 - Poor. 194 out of 1000 reviews
Rating 2 - Terrible. 251 out of 1000 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Lori

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled like smoke and it was hard to sleep on the spring mattress.
Stayed 1 night in May 2025

6/10 Okay

Diana

Disliked: Staff & service, amenities, property conditions & facilities
They had no breakfast and when they did the next day it was all frozen not edible at all it can actually be a health hazard having food out frozen with muffins I was in disgust and they were closed half the time in office couldn’t go in
Stayed 1 night in Apr 2025

6/10 Okay

Cynthia

Traveled with family
Liked: Staff & service
Room had a weird smell. One bed very low to the ground and moved around a lot.
Stayed 1 night in May 2025

2/10 Terrible

Mckenna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Apr 2025

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Nope

Worst place ever. If you can afford to stay somewhere else do so. Walls were very thin, two inch gap under the door, cheap beds, more of a local dive than anything.
Stayed 1 night in May 2025

10/10 Excellent

douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always professional
Stayed 2 nights in May 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean when I arrived. The complimentary breakfast was nice. The location was very convenient for me as it was not far from where I needed to go. Was very quiet during the night, have no complaints about that.
Stayed 2 nights in Apr 2025

6/10 Okay

Angelina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Had no clue about a deposit
Stayed 1 night in May 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Good place close by downtown Chico
Stayed 2 nights in May 2025

6/10 Okay

Mike

Traveled with group
Disliked: Cleanliness, staff & service
Check in took over a 1/2 hour
Stayed 1 night in May 2025

6/10 Okay

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice hotel but one room didn’t have have the smoke alarm attached to the wall so they changed my room and then that room didn’t have any lotion. The breakfast offering is also becoming more limited.
Stayed 2 nights in Apr 2025

2/10 Terrible

Christine

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A half inch gap under the door that leads to outside. Busted door lock, sticking door, smelled awful. Not safe.
Stayed 2 nights in Apr 2025

2/10 Terrible

Adolfo

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Someone smoke on the room and it was not smoking room so you will know how it was ☹️
Stayed 1 night in Apr 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Im an artist and sometimes get a local motel to search for inspiration to use in my music. Ive stayed in the hotel suite going on 2 qeeks now and honestly im having a hard tine wanting to leave. Ive nase several songs and also been able to kind of recollext myself. The staff are amazing as well.
Stayed 1 night in Apr 2025

8/10 Good

Erik Z.

Stayed 3 nights in Feb 2025

8/10 Good

Barrett, Chico

Stayed 4 nights in Feb 2025

10/10 Excellent

August

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Angelic

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing! Walkable to a grocery store and restaurants. Quiet and clean

10/10 Excellent

Luis

Stayed 1 night in Apr 2025

4/10 Poor

Lorono

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stay in room 211, smells like cig smoke. Bed can be more comfortable. Front door has a huge gap, place towels to block any creepy crawlers. Desk chair is tore up. Writing on mirror frame. Outer door of the microwave is missing. They need to clean the fridge magnet frame. Possibly add hangers in the room. A few people hanging outside scoping out the place, close to dark seemed suspicious but Chico police appeared and they disappeared. Other than that the room is ok.
Stayed 1 night in Apr 2025

2/10 Terrible

Heather

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So bad that I had to leave. Creepy people hanging around the property, room appearance not clean, holes in the comforter, thermostat hanging from wall, on and on. They wouldn’t reimburse me, but I could not stay another second.
Stayed 1 night in Apr 2025

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was pleasant, but the property and the facilities looked nothing like the picture. It's like they are trying to put lipstick on a pig. The coffee makers in the room don't work, no coffee because of how many guys were sitting around drinking coffee, and no staff to attend. The water pressure was great though. The updates were just a band-aid when they really needed to do a complete makeover. Can't really complain about the price though. It's too bad, the location is great for downtown....They could have a great spot with a complete renovation.
Stayed 1 night in Apr 2025

10/10 Excellent

Darla

Stayed 7 nights in Apr 2025