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Hotel Chino Hills

3.0 star property

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Photo gallery for Hotel Chino Hills

Welcome to our hotel lobby, featuring a reception desk, wall clock, and potted plant.
Enjoy a delicious breakfast at our hotel's buffet, featuring a variety of hot and cold options.
Relax in style with a fireplace, flat-screen TV, and comfortable seating.
Welcome to this elegant hotel, featuring a central entrance and two wings, surrounded by lush greenery and a parking area.
Relax by the pool, surrounded by a spacious deck and comfortable seating area.

Popular amenities

  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
15433 Fairfield Ranch Rd, Chino Hills, CA, 91709
  • BAPS Shri Swaminarayan Mandir
    ‪10 min walk‬
  • Los Serranos Country Club
    ‪15 min walk‬
  • Big League Dreams Sports Park
    ‪2 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 315 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

  • 390 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Relax in a spacious room with a large bed, sofa, and desk, offering a view of the outside through large windows.

Ayres Hotel Chino Hills – Ontario

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.7 out of 5, Exceptional, (1021)
$134 nightly
The price is $134 total
includes taxes & fees
Ayres Hotel Chino Hills – Ontario

About this property

Hotel Chino Hills

3-star Chino Hills hotel with free self parking
Along with a 24-hour business center, this smoke-free hotel has concierge services and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a TV in a common area, and a vending machine are onsite.
Hotel Chino Hills offers 99 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. This Art Deco hotel also offers a vending machine, concierge services, and a television in a common area. Complimentary self parking is available on site.

Hotel Chino Hills is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 9 2024 to July 31 2025 (dates subject to change):
  • Breakfast
  • Business center
  • Meeting facilities
  • Swimming pool
The property will be renovating from February 2 2024 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Chino Hills Hotel
Hotel Chino Hills
Holiday Inn Express Hotel And Suites Chino Hills
Express Suites Chino Hills
Hotel Chino Hills Hotel
Hotel Chino Hills Chino Hills
Hotel Chino Hills Hotel Chino Hills

Hotel Chino Hills Reviews

Reviews

6.2
Rating 10 - Excellent. 256 out of 1006 reviews
Rating 8 - Good. 160 out of 1006 reviews
Rating 6 - Okay. 181 out of 1006 reviews
Rating 4 - Poor. 156 out of 1006 reviews
Rating 2 - Terrible. 253 out of 1006 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Ali

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Vicente

Stayed 1 night in Mar 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

2/10 Terrible

Freddy

Stayed 1 night in Apr 2025

2/10 Terrible

Crystal

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm really disappointed the pictures they have on do not match a hotel. It is under construction. The pool doesn't work. The whole hotel is upside down. Dirt is everywhere. My room was dirty. We had to book somewhere else. We couldn't even stay there. They wouldn't even give me my money back. My lights didn't work in my room. My shower didn't get hot water. my TV did not work. The air conditioning did not work. This place is so unsafe. I do not understand how this place is still open. Do not ever stay there this was my first worst hotel ever in my life. I was so disappointed. I had to move my family at 7 o'clock at night and find a new hotel. They really need to update the pictures.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert, Ontario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great. Easy to find and friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Joanna

Stayed 1 night in Apr 2025

8/10 Good

Sanguan, Chino Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Thank
Stayed 3 nights in Apr 2025

10/10 Excellent

Charity

Business traveler
Liked: Cleanliness, staff & service, amenities
I love this hotel, but the construction is a disturbance. I'm sure it willbe beautiful once it's complete
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Death trap

I don't recommend staying here. No where in the description does it say that there is a ton of construction going on. Theres barely an entrance. The front desk wasnt very pleasant. We got into the room and it was gross. Hair on the toilet, blood spots in the toilet, and blood on the door. There was something about using your key card to turn the power on in the room? the AC wasnt working so we had to go down and she told us we had to fully reset it. We were woken up at 8 am to hammering by our door. No continental breakfast. Housekeeping wasnt very friendly. All in all it felt very uncomfortable being there.
Stayed 2 nights in Mar 2025

6/10 Okay

Nicholas

Stayed 1 night in Mar 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible place do not stay here
Stayed 2 nights in Mar 2025

10/10 Excellent

Antonio

Stayed 1 night in Mar 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service
Under renovation, but, they worked around it..
Stayed 5 nights in Mar 2025

2/10 Terrible

Crystal

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
staff was never present when we needed them, stayed for three nights and had to replace the keys twice because it would stop working, lights kept flickering, poor management, would not recommend.
Stayed 3 nights in Mar 2025

8/10 Good

cindi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was clean. But very limited hot water in shower. I will stay there in the future
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2025

10/10 Excellent

Charity

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that they are doing construction to update the hotel into a Marriott. The lady at the front desk was excellent. She had wonderful customer service!
Stayed 1 night in Mar 2025

4/10 Poor

Suhein

Disliked: Staff & service

No INTERNET!!!

Hello Year 1999 Internet! Beyond SLOW and constantly disconnecting - I may have lost 1 year from my life trying to download an 8 min low res video in about 7 hours!!! Called front desk and she was saying maybe because they are at full capacity ! Yeah right half the hotel is under construction and parking lot is empty! Room was clean and new but otherwise everything else down for construction.
Stayed 4 nights in Mar 2025

8/10 Good

Robin

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms are fine, all of the construction is not a pretty site!
Stayed 1 night in Mar 2025

10/10 Excellent

Oscar

Stayed 1 night in Mar 2025

2/10 Terrible

Rodger

Disliked: Amenities
Under construction it's insulting and should be illegal to be open.
Stayed 1 night in Mar 2025

10/10 Excellent

Hua

Liked: Cleanliness, staff & service, property conditions & facilities
It’s convenient for us to live here.
Stayed 2 nights in Mar 2025

2/10 Terrible

Marisol

Disliked: Cleanliness, property conditions & facilities, room comfort

Under Renovation and unsafe to stay

Basically stole my money because I didn’t stay your site did not inform me of renovations in progress and it was not safe to even check in. Worst experience thus far
Stayed 1 night in Mar 2025