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Hotel Chino Hills

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Chino Hills

Lobby lounge
Indoor pool
Lobby
Exterior
Deluxe Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
15433 Fairfield Ranch Rd, Chino Hills, CA, 91709
  • BAPS Shri Swaminarayan Mandir
    10 min walk
  • Big League Dreams Sports Park
    2 min drive
  • Los Serranos Country Club
    3 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    38 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 315 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

  • 390 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Extended Stay America Suites Los Angeles Chino Valley

Breakfast included
Pet friendly
Parking included
Free WiFi
3.7 out of 5, Good, (1000)
The price is $120
per night
includes taxes & fees
Jan 1 - Jan 2
Extended Stay America Suites Los Angeles Chino Valley

About this property

Hotel Chino Hills

3-star Chino Hills hotel with free self parking
Along with a 24-hour business center, this smoke-free hotel has concierge services and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a TV in a common area, and a vending machine are onsite.
Hotel Chino Hills offers 99 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. This Art Deco hotel also offers a vending machine, concierge services, and a television in a common area. Complimentary self parking is available on site.

Hotel Chino Hills is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from April 9 2024 to December 31 2024 (dates subject to change):
  • Breakfast
  • Meeting facilities
  • Swimming pool
The property will be renovating from February 2 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Business center
  • Elevator
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Parking area
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Fitness facility
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Chino Hills Hotel
Hotel Chino Hills
Holiday Inn Express Hotel And Suites Chino Hills
Express Suites Chino Hills
Hotel Chino Hills Hotel
Hotel Chino Hills Chino Hills
Hotel Chino Hills Hotel Chino Hills

Hotel Chino Hills Reviews

Reviews

6.2
Rating 10 - Excellent. 243 out of 1000 reviews" "
Rating 8 - Good. 170 out of 1000 reviews" "
Rating 6 - Okay. 187 out of 1000 reviews" "
Rating 4 - Poor. 162 out of 1000 reviews" "
Rating 2 - Terrible. 238 out of 1000 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Olaf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Yuridia

Stayed 2 nights in Aug 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms smelled like smoke, tvs don’t work horrible
Stayed 1 night in Sep 2024

2/10 Terrible

keith

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never have stayed there if I knew they were underconstruction and the AC was not on and the pool was shut down and no services all the phones didn't even work. was a disaster there... never again
Stayed 1 night in Sep 2024

2/10 Terrible

Christina

Disliked: Staff & service, property conditions & facilities
This was by far my worst hotel experience ever. They didn’t provide even a fresh towel per guest (2 guests). They took forever to check me in. The staff charged me for bed linen and three towels for very normal use and small markings that are easily washed out. Not any permanent stains or marks. I’m a very polite and clean guest at hotels. The women at the desk had my wait 30 mins so she could inspect the room while I was there or she wouldn’t give me my $200 deposit back and comes back rude and snappy and only hands me $130 with no explaining or questions. I ask why and she rudely responded bc I’m being charged for three towels and a pillow case and a sheet. If at best one towel had bronzer that spilled on it and is easy to wash out. The linen had a couple marks from my scarf on my hair, also washable bc I’ve had it happen at my house and they wash right out. I should have recorded the rooms condition when I left. Something told me they’d scam me. Every guest I encountered was very unhappy there. Even some people cancelled as I waited for my room. There was little to no parking bc of all the renovation and construction. The hotel was NOT anywhere near the condition advertised. The room was decent but the other spaces (hallway, elevator, lobby, lounge all tore up and dirty it taped and closed off. No breakfast as advertised. The lady was the worst hotel employee I’ve encountered in my 25 years of travel. I’ll never stay here again.
Stayed 1 night in Jul 2024

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Under construction
Stayed 1 night in Aug 2024

10/10 Excellent

Adriana, Santa Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and check out, helpful staff & very comfortable rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to live
Stayed 5 nights in Aug 2024

8/10 Good

Celestina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

thomas

Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always happy with my stay. It’s currently being renovated, but that doesn’t bother me. The new rooms are very nice, the staff is super friendly, and the service is great!
Stayed 2 nights in Aug 2024

6/10 Okay

Mariano

Disliked: Property conditions & facilities
Not con
Stayed 1 night in Aug 2024

2/10 Terrible

Eugenia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not receive any room service. Had to go buy my own towels.
Stayed 7 nights in Aug 2024

6/10 Okay

Pedro

Liked: Cleanliness
It was under construction
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Mekhael

Room was dirty
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to live
Stayed 3 nights in Aug 2024

10/10 Excellent

Armando

Disliked: Amenities
Too much construction
Stayed 1 night in Aug 2024

8/10 Good

Irene

Liked: Cleanliness
Good
Stayed 1 night in Aug 2024

8/10 Good

thomas

Liked: Staff & service
renovation
Since it is still being renovated, construction is everywhere, but the room I stayed in had a good makeover, once it is all complete it will be a great upgrade, i like the new style they are going with
Stayed 1 night in Aug 2024

2/10 Terrible

Carl

Disliked: Cleanliness, staff & service, property conditions & facilities
this property is under renovation. It looks like a homeless facility and nothing works. I was actually so concerned that i just left the property and stayed at another facility down the road.
Stayed 1 night in Aug 2024

2/10 Terrible

Miguel

Stayed 4 nights in Aug 2024