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Hotel Chino Hills

3.0 star property

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Photo gallery for Hotel Chino Hills

Lobby lounge
Lobby
Exterior
Deluxe Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board
Indoor pool

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
15433 Fairfield Ranch Rd, Chino Hills, CA, 91709
  • BAPS Shri Swaminarayan Mandir
    ‪10 min walk‬
  • Los Serranos Country Club
    ‪15 min walk‬
  • Big League Dreams Sports Park
    ‪2 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 315 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

  • 390 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Chino Hills by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, (639)
$139 nightly
The price is $139 total
includes taxes & fees
Holiday Inn Express & Suites Chino Hills by IHG

About this property

Hotel Chino Hills

3-star Chino Hills hotel with free self parking
Along with a 24-hour business center, this smoke-free hotel has concierge services and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a TV in a common area, and a vending machine are onsite.
Hotel Chino Hills offers 99 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. This Art Deco hotel also offers a vending machine, concierge services, and a television in a common area. Complimentary self parking is available on site.

Hotel Chino Hills is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 9 2024 to July 31 2025 (dates subject to change):
  • Breakfast
  • Business center
  • Meeting facilities
  • Swimming pool
The property will be renovating from February 2 2024 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Chino Hills Hotel
Hotel Chino Hills
Holiday Inn Express Hotel And Suites Chino Hills
Express Suites Chino Hills
Hotel Chino Hills Hotel
Hotel Chino Hills Chino Hills
Hotel Chino Hills Hotel Chino Hills

Hotel Chino Hills Reviews

Reviews

6.2
Rating 10 - Excellent. 256 out of 1000 reviews
Rating 8 - Good. 159 out of 1000 reviews
Rating 6 - Okay. 180 out of 1000 reviews
Rating 4 - Poor. 153 out of 1000 reviews
Rating 2 - Terrible. 252 out of 1000 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible place do not stay here
Stayed 2 nights in Mar 2025

10/10 Excellent

Antonio

Stayed 1 night in Mar 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service
Under renovation, but, they worked around it..
Stayed 5 nights in Mar 2025

2/10 Terrible

Crystal

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
staff was never present when we needed them, stayed for three nights and had to replace the keys twice because it would stop working, lights kept flickering, poor management, would not recommend.
Stayed 3 nights in Mar 2025

8/10 Good

cindi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was clean. But very limited hot water in shower. I will stay there in the future
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2025

10/10 Excellent

Charity

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that they are doing construction to update the hotel into a Marriott. The lady at the front desk was excellent. She had wonderful customer service!
Stayed 1 night in Mar 2025

4/10 Poor

Suhein

Disliked: Staff & service

No INTERNET!!!

Hello Year 1999 Internet! Beyond SLOW and constantly disconnecting - I may have lost 1 year from my life trying to download an 8 min low res video in about 7 hours!!! Called front desk and she was saying maybe because they are at full capacity ! Yeah right half the hotel is under construction and parking lot is empty! Room was clean and new but otherwise everything else down for construction.
Stayed 4 nights in Mar 2025

8/10 Good

Robin

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms are fine, all of the construction is not a pretty site!
Stayed 1 night in Mar 2025

10/10 Excellent

Oscar

Stayed 1 night in Mar 2025

2/10 Terrible

Rodger

Disliked: Amenities
Under construction it's insulting and should be illegal to be open.
Stayed 1 night in Mar 2025

10/10 Excellent

Hua

Liked: Cleanliness, staff & service, property conditions & facilities
It’s convenient for us to live here.
Stayed 2 nights in Mar 2025

2/10 Terrible

Marisol

Disliked: Cleanliness, property conditions & facilities, room comfort

Under Renovation and unsafe to stay

Basically stole my money because I didn’t stay your site did not inform me of renovations in progress and it was not safe to even check in. Worst experience thus far
Stayed 1 night in Mar 2025

2/10 Terrible

Vicki

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t stay. Rafters around the whole building. Large trash cans filled with junk around the building. Doing construction on the whole building. Looked very unsafe! Should not even be allowed to stay there. Flying plastic paper on some windows, just horrible. Wanted our money back. Reception said to contact Expedia, Expedia said it was up to the hotel. Never got our money back. Will never use Expedia again.
Stayed 1 night in Mar 2025

6/10 Okay

Theresa

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This property is under construction. The outside is very unsafe.
Stayed 1 night in Mar 2025

10/10 Excellent

Candelario

Stayed 1 night in Mar 2025

4/10 Poor

Juan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Remolding going on, lot of noise, super dirty
Stayed 1 night in Mar 2025

6/10 Okay

jose a

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated room
Stayed 2 nights in Mar 2025

6/10 Okay

Liliana

Liked: Staff & service
Disliked: Property conditions & facilities
The room was good. I was disappointed that there was so much construction going on and no amenities available (pool, breakfast, gym). It would have been nice to post on the website so guest are aware. If you’re looking to just get some sleep then it’s fine but don’t expect to enjoy the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to live
Stayed 2 nights in Mar 2025

10/10 Excellent

Antonio

Stayed 1 night in Mar 2025

10/10 Excellent

Antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good attention
Stayed 1 night in Mar 2025

2/10 Terrible

rudy

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tooich construction
Stayed 1 night in Mar 2025

8/10 Good

Johman

Nice
Stayed 1 night in Mar 2025