Along with a 24-hour business center, this smoke-free hotel has concierge services and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a TV in a common area, and a vending machine are onsite.
Hotel Chino Hills offers 99 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. This Art Deco hotel also offers a vending machine, concierge services, and a television in a common area. Complimentary self parking is available on site.
Hotel Chino Hills is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Things to do
TV in common areas
Family friendly
In-room microwave
In-room refrigerator
Conveniences
24-hour front desk
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Business services
24-hour business center
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Bathroom emergency pull cord
Braille/raised signage
Elevator
Grab bar near toilet
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
1 building
4 floors
Art Deco architecture
Built in 2011
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
LCD TV with premium satellite channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Desk
Free local calls
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Renovations and closures
The following facilities or services will be unavailable from April 9 2024 to July 31 2025 (dates subject to change):
Breakfast
Business center
Meeting facilities
Swimming pool
The property will be renovating from February 2 2024 to July 31 2025 (completion date subject to change). The following areas are affected:
Business center
Lobby
Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
Fitness facility
Indoor pool
The following facilities are closed on Friday and Saturday:
Fitness facility
Indoor pool
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 100.00 per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Chino Hills Hotel
Hotel Chino Hills
Holiday Inn Express Hotel And Suites Chino Hills
Express Suites Chino Hills
Hotel Chino Hills Hotel
Hotel Chino Hills Chino Hills
Hotel Chino Hills Hotel Chino Hills
Hotel Chino Hills Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 274 out of 1122 reviews
10 - Excellent
274
Rating 8 - Good. 191 out of 1122 reviews
8 - Good
191
Rating 6 - Okay. 208 out of 1122 reviews
6 - Okay
208
Rating 4 - Poor. 183 out of 1122 reviews
4 - Poor
183
Rating 2 - Terrible. 266 out of 1122 reviews
2 - Terrible
266
6.2/10
Cleanliness
6.6/10
Staff & service
5.4/10
Amenities
5.8/10
Property conditions & facilities
6.2/10
Eco-friendliness
Reviews
10/10 Excellent
Andrew
Traveled with family
Jan 1, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel was under construction, but the rooms were already renovated which was awesome. If you're looking rate on a room and a good place to sleep, this it. There are no amenities since the building is under construction.
Andrew
Stayed 2 nights in Dec 2024
4/10 Poor
maureen
Dec 25, 2024
maureen
Stayed 1 night in Nov 2024
2/10 Terrible
Victor
Dec 25, 2024
Victor
Stayed 1 night in Dec 2024
4/10 Poor
Julian, Bulverde
Dec 25, 2024
Julian
Stayed 2 nights in Dec 2024
6/10 Okay
Cindy
Traveled with partner, Traveled with family
Dec 24, 2024
Liked: Cleanliness, amenities
Disliked: Staff & service
I waited 30 min for the receptionist like around 10pm to check in and I had to leave because I was late somewhere! Their was no other receptionist to cover in .. then later like at 12 they called me to see what time i was about to check in and i was telling them later when i got their they were waiting for me
I was a bit mad
Well, we arrived after midnight and was hoping to check into a room so we can rest but was told they were updating the system and can’t check us in. Can’t give us a time frame either so kept us waiting in the lobby for about an hour in that time of the night and we were ready to leave and go to another hotel that’s when the clerk said he will let us go to the room and complete the check in process in the morning. The hotel is under major renovation both inside and outside so it’s a big mess. We got to our room but have only one set of towels and no hangers in the closet. We had to go down to the lobby to get them because the phone in the room doesn’t work. We felt the place was not well managed and we don’t think we will return.
Im very upset with hotels.com. I book thru this site not only for the price but for the security and reassurance that these hotels are being inspected for the recomendations to your customers. This hotel is being renivated on all sides. I immediately felt dust mites because im allergic and start itching and breaking out with red bumps. The elevator didnt work, we had to go to the front desk 3 times to rekey the room card because it wouldnt let us in. We asked for towels 2 times before givig up and using our WET ones. YOUR PREVIEW ON HOTEL.COM said it had frige microwave, and breakfast in the morning...well NO breakfsst, NO microwave. I was so embarassed i coudnt cancel the room when we seen the condition..i want a refund.