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21c Museum Hotel Cincinnati

4.5 star property

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Photo gallery for 21c Museum Hotel Cincinnati

Terrace/patio
Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace
Reception
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
609 Walnut St, Cincinnati, OH, 45202
  • Paycor Stadium
    ‪11 min walk‬
  • Hard Rock Casino Cincinnati
    ‪11 min walk‬
  • Great American Ball Park
    ‪1 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪19 min drive‬

Room options

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Room (Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Studio, 1 King Bed

  • 392 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Suite, 1 King Bed

  • 533 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Corner

  • 699 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Double Room, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Room, 1 King Bed

  • 227 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Room, 1 King Bed

  • 252 sq ft
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 Double Bed, Accessible

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

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Exterior

Hyatt Regency Cincinnati

  • Pool
  • Free WiFi
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4.5 out of 5, Wonderful, (1367)
$190 nightly
The price is $190 total
includes taxes & fees
Hyatt Regency Cincinnati

About this property

21c Museum Hotel Cincinnati

4.5-star hotel in Downtown Cincinnati
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
21c Museum Hotel Cincinnati offers 156 air-conditioned accommodations with safes and complimentary newspapers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Cincinnati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open select days.
21c Museum Hotel Cincinnati features a full-service spa and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site at this 4.5-star property. This luxury hotel also offers gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. Onsite parking is available (surcharge), along with a car charging station.

21c Museum Hotel Cincinnati is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and 1:00 PM on weekends.
Metropole - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Metropole

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Children's games
  • Children's toys
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1912
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 5 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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21c Museum Hotel Cincinnati Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1002 reviews
Rating 8 - Good. 166 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ivy

Stayed 1 night in Feb 2025

2/10 Terrible

Nathan

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Lost luggage toilet was not bolted to floor
Stayed 1 night in Feb 2025

4/10 Poor

Susan

Traveled with family
Liked: Staff & service
The lighting system was awful. Must turn on desk and coffee maker by using switch at door. Difficult to control bed lights because of this system. No directions for quirky coffee maker. Hotel ran out of decaf coffee pods and then all coffee. No in room refrigerator though one delivered upon request. Staff confused about where to place it. Shower spray was so weak it took long time to rinse hair. Shower leaked all over floor... leaked at base of shower onto floor outside shower. Took two huge towels to sop up. Staff attempted to repair but did not work. Restaurant breakfast service was friendly and polite but slow. Room was dark and dreary. On the bright side, there was more than adequate shelf space around sink, which was a real pleasure. And entire staff was cheery and responsive. I have rarely had to call desk for help but called 8 times during my stay here. Family staying in room next door had shower that was so fast it hurt them! had similar complaints about lighting ... one tiny window in rooms and no overhead lights . The museum aspect was nice and very interesting but did not compensate for the quirkiness of the rooms.
Stayed 4 nights in Feb 2025

6/10 Okay

Olivia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was pretty excited for my stay at the 21C Hotel in Cincinnati, however when I got to my room, I was quickly met with issue after issue. The room itself was completely underwhelming. It was didn’t match the “light and airy” feel that was pictured on the website. Additionally we had a broken window shade, the phone wasn’t plugged it, and stained robes. Additionally we quickly found out that there were other inconveniences such as no access to an ice machine-you have to call a request someone bring a bag of ice. Additionally if you want to chill something, you can’t because there is no functioning mini fridge, however there is a non functioning mini bar fridge that can’t be accessed and in our case was a broken machine just sitting in the way in our room. The saving grace of this trip was the staff. Everyone was so helpful and understanding. We had our robes replaced, our window shade fixed, a mini fridge brought to our room, and traded our stained robes. I personally don’t like coming to a hotel, especially for a romantic get away, and experiencing so many inconveniences in one stay but the staff did their best to accommodate. I likely will never revisit this hotel in the future.
Stayed 2 nights in Feb 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The art galleries were great and is conveniently located near many downtown attractions.
Stayed 1 night in Feb 2025

6/10 Okay

Brittney

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Would not recommend

This was one of the most uncomfortable hotels I’ve ever stayed in. The room smelled like mold as soon as we walked in the door, the room felt dirty, the bed and sheets were awful! The sheets were literally scratchy on my skin. The hallways are dirty. Not only would I never stay here again, I would never recommend it to anyone ever.
Stayed 1 night in Feb 2025

4/10 Poor

Meghan

Disliked: Cleanliness, property conditions & facilities
Outdated and not very clean
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

21C in Cincinnati was a wonderful experience. The staff was very friendly and helpful. The room was clean, comfortable and stylish. It was also a little larger than many King bed rooms we have stayed in recently. Also loved the art displayed in the museum.
Stayed 1 night in Feb 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in a great location
Stayed 1 night in Jan 2025

10/10 Excellent

Antony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Arshawna, Cincinnati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, helpful, and accommodating.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
People smoking pot just outside the lobby entrance
Stayed 1 night in Jan 2025

6/10 Okay

David

Disliked: Property conditions & facilities, room comfort

Disappointing

We stay at this hotel frequently. Room was very average probably because we used a third party booking site. Charged a 5 dollar sustainability fee at check out which is super annoying.
Stayed 1 night in Jan 2025

8/10 Good

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great environment. The views in the first room i was in was of a brickwall with no sun in the mornings lmfao. After changing room i was much more please with the exterior views of the city.
Stayed 5 nights in Jan 2025

10/10 Excellent

Josh

Stayed 1 night in Jan 2025

2/10 Terrible

JP

Stayed 1 night in Jan 2025

10/10 Excellent

Dominique

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay here and I look forward to staying here again in the future. Great staff and atmosphere. Very welcoming and beautiful to say the least.
Stayed 1 night in Jan 2025

10/10 Excellent

Chewelah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an unusual hotel with very good service. The room was quiet and well appointed. I wish that we could have stayed longer!
Stayed 1 night in Jan 2025

8/10 Good

Liza

Liked: Cleanliness, property conditions & facilities, room comfort
Metropole staff was excellent. Valet parking was expensive. Overall it was a nice hotel.
Stayed 2 nights in Jan 2025

6/10 Okay

Nicholas

Liked: Staff & service
Hot water went out, they fixed it immediately.
Stayed 2 nights in Jan 2025

10/10 Excellent

David, Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kelsie

Stayed 1 night in Dec 2024