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Best Western Mason Inn

2.5 star property

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Photo gallery for Best Western Mason Inn

Lobby
Standard Room, 2 Queen Beds, Non Smoking, Microwave | Pillowtop beds, desk, laptop workspace, blackout drapes
Lobby
Indoor pool
Suite, 1 King Bed, Non Smoking (with Sofabed) | Pillowtop beds, desk, laptop workspace, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
$76
includes taxes & fees
Dec 3 - Dec 4

Explore the area

View in a map
9665 S Mason Montgomery Rd, Mason, OH, 45040
  • Place, Great Wolf Lodge Cincinnati Mason
    ‪7 min drive‬
  • Place, Kings Island
    ‪7 min drive‬
  • Place, Lindner Family Tennis Center
    ‪8 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Microwave

8.2 out of 10
Very good
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.2 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.6 out of 10
Excellent
(63 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 Queen Bed

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Exterior
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  • Breakfast included
  • Pet friendly
3.5 out of 5, Good, 1,054 reviews
La Quinta Inn & Suites by Wyndham Cincinnati NE - Mason

About this property

Best Western Mason Inn

Mason hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space.
Best Western Mason Inn offers 92 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. A pillow menu is available. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

36-inch LED televisions come with premium digital channels. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Mason Inn provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1195 square feet (111 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and laundry facilities. Onsite self parking is complimentary.

Best Western Mason Inn is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,195 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 36-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Mason
Best Western Mason Inn
Mason Inn
Best Western Mason Hotel Mason
BEST WESTERN Mason Inn Ohio
Best Western Mason Inn Hotel
Mason Ramada
Best Western Mason Inn Mason
Best Western Mason Inn Hotel Mason

Best Western Mason Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 432 out of 1020 reviews
Rating 8 - Good. 283 out of 1020 reviews
Rating 6 - Okay. 156 out of 1020 reviews
Rating 4 - Poor. 69 out of 1020 reviews
Rating 2 - Terrible. 80 out of 1020 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sharon

Would not recommend due to having a $100 security deposit. Didn’t use the room.
Stayed 1 night in Aug 2025

8/10 Good

Kritia

Stayed 1 night in Jul 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anything that we asked for they got for us with no problems and it was just items that we needed more of like blankets/pillows and towels. The food was super good. I would recommend staying there. The place smelled amazing and I let them know. The staff was so nice. The only thing that would have made it better was the shower curtain kept opening and wetting the floor but the pressure was nice and strong in the shower.
Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Corroded pipe under the sink. It sprayed water on me and the floor. Staff came with buckets to catch water
Stayed 1 night in Jul 2025

2/10 Terrible

Lamonte

Disliked: Cleanliness, property conditions & facilities
If you have traveled and stayed at a hotel at least 20 times in your life, you are use to a certain standard. There were 3 things that made the hotel a negative experience. 1). The room smelled like mold as soon as we walked in. We immediately went to the air conditioning unit and discoved why. It was covered in dust that smelled like mold. We took Clorox wipes and cleaned it as much as we could. The smell went away. I dont want to make it seem like the room was extremely dirty because it wasnt. I really question how much they deep clean.2). the pool area is in need of some attention Both the hot tob and pool tile had sediment from what looks like tile deterioration. 3.) The beds were some of the hardest i have ever slept on ( in a bad way), and i tend to like a firmer mattress. I dont think i will take a chance on this brand ever again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bonnie

Stayed 2 nights in Jul 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BED BUGS

Did not Check in due to other tenets showing bed bug bites on legs and arms. When I showed up to check in. The manager refuses to give refund.
Stayed 1 night in Jul 2025

10/10 Excellent

Moe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great job
Stayed 2 nights in Jun 2025

10/10 Excellent

Gabrielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and smooth
Stayed 1 night in Jul 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice visit and would use again!
Stayed 3 nights in Jun 2025

6/10 Okay

Bridget A

Traveled with family
Liked: Staff & service, room comfort

Not the Best Experience

Pros: Hotel looked and smelled clean. Carpet in hallway and room looked new and so did the bed linens. Plenty of towels in the room. Breakfast was good with a variety of food: scrambled eggs, sausage, waffles, cereal, toast, bagels, muffins, fruit, yogurt, & oatmeal. Microwave and mini fridge in the room. Located near stores and places to eat. Inside pool is warm. Staff seemed nice. Cons: Water pooled in the tub while taking a shower and eventually drained out. Hot tub was nice and hot but stopped bubbling. Had to go to the front desk a few times because room keys wouldn’t work randomly. Woke up the next morning with dozens of tiny ants crawling around on the floor and table near the window then saw a cockroach run up onto the bed. I let the front desk person know about the issues, hopefully they will get them taken care of.
Stayed 1 night in Jul 2025

6/10 Okay

Breanna

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
I enjoyed my stay, but my room stunk so bad upon arrival and the conjoined room people kept beating on the door. One of the beds sounded broken, no welcome gift and breakfast was less than appealing visually as well. The air also wouldn’t get cold.
Stayed 1 night in Jul 2025

2/10 Terrible

Derek

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property had ant's and bug's in our rooms we had left a pizza box out over night and when we got up in the morning it was full of ant's
Stayed 3 nights in Jul 2025

8/10 Good

Quantesa

Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

tonia

Traveled with partner
Disliked: Staff & service, amenities
The management was horrible
Stayed 1 night in Jun 2025

4/10 Poor

jnai

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The toilet overflowed on our one and only night here.when I called the front desk they said all they can do is bring a toilet plugger. It was just me and my 2 young children. The breakfast was okay.
Stayed 1 night in Apr 2025

8/10 Good

Deidra Whittler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Kings Island! Clean and friendly. It was nice to also have access to a hot tub after a long day at the theme park. I would definitely stay here again!
Stayed 1 night in Jun 2025

8/10 Good

Tan'Nishia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Good customer service
Stayed 2 nights in Jun 2025

8/10 Good

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip

It was a good stay. Couldn’t ask for more at that price point.
Stayed 1 night in Jun 2025

6/10 Okay

kevin

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

Ok But Not Great

The hotel grounds and building are rather dirty and not well Kept. The room was comfy but smelled musty. Overall not bad but not what I expected based on the rating.
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The stay was good. The continental breakfast was okay. The bathrooms are a little outdated and the room smelled a little musty but overall great location and staff.
Stayed 1 night in Jun 2025

6/10 Okay

Santiago

Stayed 2 nights in Jun 2025

2/10 Terrible

Brandon

Traveled with partner
Disliked: Amenities, property conditions & facilities
The AC in the room did not work, we went to the front desk and the workers said that we can’t switch rooms and the maintenance person does not get there until 7:30am. The maintenance person never showed up. The light in the bathroom went out while taking a shower, called front desk to tell them and when the worker came up to fix the light I asked about the AC and the worker said it’s working fine, however it was not blowing cold air. Horrible experience tbh
Stayed 2 nights in Jun 2025