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Comfort Inn & Suites

2.5 star property

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Photo gallery for Comfort Inn & Suites

Lobby
Pillowtop beds, in-room safe, desk, laptop workspace
Exterior
Indoor pool
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
11160 Dowlin Dr, Sharonville, OH, 45241
  • Sharonville Convention Center
    ‪3 min drive‬
  • Heritage Village Museum
    ‪7 min drive‬
  • Summit Park
    ‪8 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪37 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn & Suites

Sharonville hotel with free breakfast
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Comfort Inn & Suites offers 75 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 576 square feet (54 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite uncovered self parking is complimentary.

Comfort Inn & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 576 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cincinnati-N/Sharonville
Holiday Inn Express Hotel Cincinnati-N/Sharonville
Holiday Inn Express Cincinnati-N/Sharonville Hotel Cincinnati
Holiday Inn Express Cincinnati-N/Sharonville Hotel
Holiday Inn Express Cincinnati-N/Sharonville Hotel Cincinnati
Holiday Inn Express Cincinnati-N/Sharonville Hotel
Holiday Inn Express Cincinnati-N/Sharonville Cincinnati
Holiday Inn Express Cincinnati-N/Sharonville
Hotel Holiday Inn Express & Suites Cincinnati-N/Sharonville
Holiday Inn Express & Suites Cincinnati-N/Sharonville Cincinnati
Holiday Inn Express Suites Cincinnati N/Sharonville
Comfort Inn & Suites Hotel
Comfort Inn & Suites Sharonville
Comfort Inn & Suites Hotel Sharonville
Holiday Inn Express Suites Cincinnati N/Sharonville
Holiday Inn Express Suites Cincinnati N/Sharonville an IHG Hotel

Comfort Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 220 out of 556 reviews
Rating 8 - Good. 160 out of 556 reviews
Rating 6 - Okay. 74 out of 556 reviews
Rating 4 - Poor. 52 out of 556 reviews
Rating 2 - Terrible. 50 out of 556 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Stayed 1 night in Sep 2024

6/10 Okay

dawn

Disliked: Property conditions & facilities
The curtains won't close. At all. They are not designed to be closed so there is a lack of privacy and the sun coming in. The hotel was in the process of being remodeled so I took that in to consideration. It wasn't clean but it wasn't dirty. Just old and in need of some big furniture updates. Also, the bed was so hard we couldn't sleep and checked out at 4:30 a.m. to go home. On the bright side there was a little pub in the area called the Blue Goose. Some of the best food around!
Stayed 1 night in Nov 2024

6/10 Okay

Paul W

Quick night
Just OK for a quick night stay while travelling. Needs help
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Under renovation
It was under (much needed) renovation during our stay. The beds were clean but everything else felt dusty and the bathroom was moldy. The breakfast was not very good. The bagels seemed a few days old and serving utensils were missing for some items. Said coffee was available all day but by afternoon the coffee was what was leftover from the morning. Hopefully after the renovation they will pay attention to those details.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Nice but doing construction
Stayed 2 nights in Nov 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and cleanliness were excellent. The property is in good condition. I will be back in the future.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Wendell

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
didn’t look the same as in the pictures
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Good value for the price
Pros- quite some chain restaurants around. Front desk is friendly & helpful. Cons- hotel is dated. Need more staffs, only one person working at the front desk & lobby coffee is always very cold Must have been made 10 hrs ago. No hot water to make tea..& worst tea bags ever! Although minor issues, it can be fixed very easily if the franchise owner cares to maintain a more welcoming hotel. Four stars is due to good value for the price. Don't dislike it that much but not loving it either.
Stayed 5 nights in Oct 2024

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property met my expectations
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Very good just breakfast is really.early so we didnt make it to it
Stayed 2 nights in Oct 2024

8/10 Good

Amy no

Stayed 1 night in Oct 2024

2/10 Terrible

Ronald

Disliked: Cleanliness, property conditions & facilities
Hotel room had holes in walls and stains in the carpet
Stayed 1 night in Sep 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Heather

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Okay place for a quick night in and out. Not all that clean and the smallest "fitness center" Ive seen with no means to clean equipment after.
Stayed 1 night in Sep 2024

6/10 Okay

Angela

Stayed 1 night in Sep 2024

2/10 Terrible

Denise

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The management was rude, unhelpful, and hung up on me. I will never stay there again
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Stayed 1 night in Aug 2024

10/10 Excellent

Natoya

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It appeared that the Manager & his family wete "living" there at the hotel. Several people complained about noise level. The kids were riding their scooters all over the place; parents weren't paying attention, as the kids were bumping into things & people!
Stayed 1 night in Aug 2024

2/10 Terrible

Virginia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The air conditioner was loud all night and the louvres were covered in mold (see photo). The room had a smell to it and the fan between the bedroom and main area was caked with dust/dirt (see photo). I tried to cancel my 2nd night … but I was stuck with it. Have photos but app will not allow me to attach them.
Stayed 2 nights in Aug 2024

2/10 Terrible

Anthony M

Disliked: Cleanliness, staff & service, property conditions & facilities
This was not a Holiday Inn Express. Ive stayed at dozens axross the US and this looked and smelled more like an old Extended
Stayed 1 night in Aug 2024

2/10 Terrible

Simran

Disliked: Cleanliness, staff & service
Staff was super rude , you guys ran out of bread which shows the hospitality
Stayed 1 night in Aug 2024

10/10 Excellent

Sanjay

Stayed 1 night in Aug 2024

6/10 Okay

Becky

Stayed 2 nights in Aug 2024