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Hampton Inn & Suites Cincinnati-Union Center

2.5 star property

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Photo gallery for Hampton Inn & Suites Cincinnati-Union Center

Exterior
Exterior
Exterior
Lobby
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping
  • Laundry
$104
includes taxes & fees
Oct 23 - Oct 24

Explore the area

View in a map
9266 Schultze Drive, West Chester, OH, 45069
  • Place, Topgolf
    ‪19 min walk‬
  • Place, Sharonville Convention Center
    ‪5 min drive‬
  • Place, Liberty Center
    ‪8 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪44 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(24 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Non Smoking (Two Queen and One Sofa Bed)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, Non Smoking (Two Queen and One Sofa Bed)

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hampton Inn & Suites Cincinnati-Union Center

West Chester hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Hampton Inn & Suites Cincinnati-Union Center offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include bathtubs.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn & Suites Cincinnati-Union Center features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.

Hampton Inn & Suites Cincinnati-Union Center has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Children's games
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Cincinnati-Union Center
Hampton Inn Hotel Cincinnati-Union Center
Hotel Hampton Inn & Suites Cincinnati-Union Center West Chester
West Chester Hampton Inn & Suites Cincinnati-Union Center Hotel
Hampton Inn & Suites Cincinnati-Union Center West Chester
Hampton Inn Cincinnati-Union Center Hotel West Chester
Hampton Inn Cincinnati-Union Center Hotel
Hampton Inn Cincinnati-Union Center West Chester
Hampton Inn Cincinnati-Union Center
Hotel Hampton Inn & Suites Cincinnati-Union Center
Hampton Inn Suites Cincinnati Union Center
Hampton Inn & Suites Cincinnati-Union Center Hotel
Hampton Inn & Suites Cincinnati-Union Center West Chester
Hampton Inn & Suites Cincinnati-Union Center Hotel West Chester

Hampton Inn & Suites Cincinnati-Union Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 551 out of 811 reviews
Rating 8 - Good. 186 out of 811 reviews
Rating 6 - Okay. 51 out of 811 reviews
Rating 4 - Poor. 13 out of 811 reviews
Rating 2 - Terrible. 10 out of 811 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel just off I75, with a great breakfast and plenty of free parking.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

JB

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Laura, Downers grove

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Room was ok for a one night stay. Carpet throughout needed fixed. Bathroom was not very clean.
Stayed 1 night in Jul 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Chris

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
Very friendly staff and a nice clean room.
Stayed 2 nights in Jun 2025

4/10 Poor

Tiffany

Traveled with family
Disliked: Staff & service

No room available

After booking on hotel.com a week prior to our stay and paid in full. When we went to check in the hotel clerk said they had no rooms available. This is the 2nd time I’ve used hotel.com and the same problem happened.
Stayed 1 night in Jun 2025

2/10 Terrible

Jamey

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Booked 3 rooms months ago. Only got 2.

Arrived after a long day battling traffic and heat. Found out that the 3rd room that I had booked for our family was not available due to a maintenance issue/overbooking. They end up giving us about $20 off the other two rooms. The manager would not speak with me and sent the front desk person out robin form me we’d be getting a discount. It wasn’t much of a discount. As a Hilton Honors member, I thought I’d have at least been worth a conversation with the manager of the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice family stay north of Cinci

Stayed 3 nights in Jun 2025

4/10 Poor

Rosalyn

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our room was not ready for guests. It did not have an ironing board, so we ironed on the table. There was no toilet paper holder, so the toilet paper sat on the toilet or floor. There weren't any shower nooks to place any products. We had to keep opening and closing the shower doors to reach to the toilet. The ceiling light above the sink did not work. The toilet handle was very tight and when flushed, would run continuously. Also, the television did not work. The host was very helpful in attempting to get it to work but was unsuccessful. The cabinet door under the TV would not open completely because it opened against the air conditioner. It was evident the room had been renovated, just not completed. The area is nice. The staff was welcoming. Unfortunately, since I booked through Expedia, I was unable to get any money back for my stay even though I am a Hilton Honors member. This room was not worth the money we paid and did not meet Hilton standards.
Stayed 1 night in Jun 2025

10/10 Excellent

Asad

Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Jun 2025

10/10 Excellent

Daklak, Springboro

Stayed 1 night in Jun 2025

10/10 Excellent

Terry

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Would do it 110 times over
Stayed 1 night in Jun 2025

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

10/10 Excellent

melonie

Stayed 2 nights in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Christine

Traveled with partner
Ants in room. Switched to new room. No hot water 2 out of 4 days at shower time. Water shut off in middle of day without notice.
Stayed 4 nights in May 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Monet

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was very clean, our room was good, with a comfortable bed, nice towels and toiletries. The staff was average and the hotel had ample parking. It was in an area convenient to freeway, restaurants, shopping and entertainment. Would stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Savannah, Bloomington

Stayed 3 nights in May 2025

10/10 Excellent

Sarah

Stayed 1 night in May 2025

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emergency stay.

We had an electrical issue at our home. They almost caused the fire, so we were looking for a place to stay on the fly until the electrician could come out. The whole booking process and check-in process took a total of 30 minutes. And we were in our hotel, safe and sound. We were also able to bring the dog so he was safe too. A big plus side peak, was it was right across the street from my work so it took me a whole two minutes to get to work in the morning.
Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Stayed 3 nights in Apr 2025