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Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

2.5 star property

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Photo gallery for Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

Exterior
Fridge, microwave, oven, stovetop
BBQ/picnic area
In-room safe, desk, laptop workspace, blackout drapes
Fridge, microwave, oven, stovetop

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
  • Breakfast included

Explore the area

Map
9369 Waterstone Blvd, Loveland, OH, 45249
  • Great Wolf Lodge Cincinnati Mason
    ‪11 min drive‬
  • Kings Island
    ‪11 min drive‬
  • Lindner Family Tennis Center
    ‪13 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪44 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing Impaired)

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing Impaired)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Non Smoking

  • 350 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Tub w/ Grab Bars)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Non Smoking (Tub w/ Grab Bars)

  • 400 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Non Smoking

  • 350 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

  • 450 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Interior

Kings Inn & Suites Mason

  • Pool
  • Parking included
  • Air conditioning
  • Gym
3.1 out of 5, (1000)
The price is $55
per night
$64 total
includes taxes & fees
May 20 - May 21
Kings Inn & Suites Mason

About this property

Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

Hotel in Landen
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason offers 94 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 37-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason features a 24-hour fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and gift shops/newsstands. Onsite uncovered self parking is complimentary.

Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 8:00 AM and on weekends between 7:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 8:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Lever door handles
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property is professionally cleaned
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott TownePlace Suites Cincinnati Northeast
TownePlace Suites Marriott Cincinnati Northeast
TownePlace Suites Marriott Hotel Cincinnati Northeast
TownePlace Suites Marriott Cincinnati Northeast Aparthotel
TownePlace Suites Marriott Cincinnati Northeast/Mason Aparthotel
TownePlace Suites Marriott Northeast/Mason Aparthotel
TownePlace Suites Marriott Cincinnati Northeast/Mason
TownePlace Suites Marriott Northeast/Mason
TownePlace Suites by Marriott Cincinnati Northeast
Towne Suites riott eastMason
Hawthorn Suites by Wyndham Cincinnati Northeast/Mason
Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason Hotel
Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason Loveland

Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason Reviews

Reviews

6.8
Rating 10 - Excellent. 184 out of 602 reviews
Rating 8 - Good. 148 out of 602 reviews
Rating 6 - Okay. 82 out of 602 reviews
Rating 4 - Poor. 84 out of 602 reviews
Rating 2 - Terrible. 104 out of 602 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

FETHI

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

John

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience from check-in to check-out. When I checked in I was told I needed to pay the pet deposit with cash!! Why?? I paid for the room with a bank debit but was not allowed to pay for the pet deposit with the same card! WHY?? It was blizzard conditions at check-in but they forced me to drive to another building to access an ATM for the pet fee!! (The ATM charged $4.95 for the transaction). I went back to the check-in desk. A different person was at the desk and he told me the pet rent was $60 - not $50. I told him that wasn't what the first clerk told me. He said he would check his "notes". He did so, and approved the $50 rent like he was doing me a favor. Also, the room I was first assigned to in the home building was occupied, so I was forced to move my bags to another building (did I mention this was in blizzard conditions???). At the entrance of the different building was a trash can with multiple bags of trash lying around it. When I got to the different room I found a dirty shirt in a drawer in the chest, no coffee maker (there were two coffee packets though), no eating utensils, no glasses, not much of anything in the wonderfully appointed, filthy kitchen. I found no hot water at the kitchen sink, cold water for my shower, and three feet away at the bathroom sink the water was hot? Why were there different sources of hot water for these three faucets?? I have never been so glad to check out of a hotel in my life. I will never stay at this brand again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Checking in was very easy the the owners were very friendly.
Stayed 3 nights in Dec 2024

8/10 Good

Tony Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean ,friendly, accommodating . Only con was it did have the musky motel smell in the hallways and room but after running the ac for a bit it went away . Beds were clean as were the restroom,and kitchen
Stayed 3 nights in Oct 2024

10/10 Excellent

Sharon

Traveled with family
My room was clean, no bugs, very comfortable Good area lots of shopping and food opportunitons
Stayed 1 night in Nov 2024

8/10 Good

Anabel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay. The suite with two rooms was good but completely clean. Over all if you just plan on sleeping and spending a whole day out especially to Kings Island.
Stayed 2 nights in Oct 2024

4/10 Poor

Brian

Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever

Had cockroaches in my room, other guests had the same issue. Service people were very unpersonable and when I showed the cockroach at checkout the guy took pictures but never reported the claim and picture to his manager. Tried to get a comp night because of the infestation and the manager went with me to look where i killed the cockroach and he straight stepped on the piece of it left and acted like it wasn’t there and said I brought them in like a ignorant person and just argued, very unprofessional but act like there a 5 star hotel and they are the best! Never again!
Stayed 3 nights in Oct 2024

2/10 Terrible

Jon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't Stay Here!!

Property over all was poorly maintained! Room was disgusting! Dead bugs under the mattress! Dirt and mouse droppings on most surfaces! Appliances and furniture was damaged or dented!
Stayed 1 night in Oct 2024

4/10 Poor

Jennifer

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
The room was not clean there was hair in the shower, the shower itself was dirty. The kitchen was dirty the fridge was leaking and there was a big puddle that had dried, not sure what it was of. Something was spilled in the AC/heater. No one came in to clean the room for the whole time we stayed there, we were there for 3 nights and 4 days. Towels were never replenished nor were the toiletries or toilet paper, we had to go ask for all of those things. The breakfast was not great either, and the tea water was full of coffee grounds as well.
Stayed 3 nights in Oct 2024

2/10 Terrible

Katrina

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Stayed 1 night in Oct 2024

6/10 Okay

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Clogged sink and dirty bathroom
Stayed 2 nights in Oct 2024

10/10 Excellent

Gwendolyn

Stayed 6 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Dont expect 5 star when you pay for 1 star

Had to change rooms because there was not a sofa bed in the first room. Second room was dirty and not at all up to my expectations. Staff was friendly. Breakfast was just ok. Would add photos of the room if the app would let me :(
Stayed 1 night in Oct 2024

4/10 Poor

lynn

Disliked: Cleanliness, property conditions & facilities, room comfort

dirty

Had to have rooms changed because the thermostat in the first room was hanging out of the wall and the ac smelled like burning. in the second room the heat couldn’t be on because the burning smell came back, the room was filthy, and there was a lingering smell of weed in the hallway. also the bathtub was atrocious.
‘clean’ bathtub of room
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Stayed 1 night in Oct 2024

4/10 Poor

April

Disliked: Cleanliness, property conditions & facilities
We had roaches when we got in our room and then we had to move to another room and then we had a fly bugs came out no where and they really wasn’t clean but we had already paid for it
Stayed 3 nights in Oct 2024

4/10 Poor

Ben

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not great

Dirty dishes in cabinets. 1 plastic knife and one fork. 2 towels in a two bedroom suite. Chairs had been scribbled on with pen. 1 remote for 3 TVs. Oven door broken so it didn’t close. AC unit broken in bedroom. No sheets for pull out couch bed.
Stayed 1 night in Oct 2024

4/10 Poor

Caitlin

Traveled with family
Disliked: Cleanliness, staff & service, amenities
When checking in, the front desk woman gave us keys and a room number. When we went to the room we were assigned, we opened the door and the room still had occupants inside with unmade beds and trash all over. Went back to the desk, and she reprogrammed our keys to the room next door instead. The TV was unplugged from the wall, as well as the cable. There was coffee provided but no coffee maker. There was a kitchenette wirh a random old knife in the drawer. There was gross brown water damage coming from the fuse box on the wall. The bathroom was FILTHY. There was no trash can in the bathroom. There was a bible with an old check and an other pieces in it. Overall, very very dirty and unsanitary. We were not informed of breakfast times during check in, and there was no phone in the room to call the front desk. The building reeked of smoke/marijuana. All of the doors were supposed to be white but appeared a different color due to the dirt and grime that was all over it. There was no working light in the entrance of the room. There was a random extension cord from one side of the room to the next for “accessibility”. The beds were not properly made, the sheets were half off the corners and the bed skirts were tucked up under the beds. The drawers to the randomly placed nightstands were broken and crooked. Overall, not any place I would recommend to anyone. Very disgusted and not impressed with the state of this hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Noella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getting better.

This is the second time we stayed at this place. It has been updated and changed. This is good. Thank you.
Stayed 1 night in Oct 2024

2/10 Terrible

Shawn

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, the shower did not work properly. The new staff is rude. We have stayed here several times and the only reason we came back was the price on the 2 bedroom suite. Other than price this place is trash.
Stayed 2 nights in Oct 2024

8/10 Good

Nikole

Liked: Cleanliness, property conditions & facilities
Manager was really understandable and polite!
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying there and we loved it, the staff were so nice and helpful. Our room was amazing and we will for sure be back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shawn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here a lot the staff is great!!
Stayed 1 night in Sep 2024