Hilton Garden Inn Cincinnati/Mason

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Cincinnati/Mason

Terrace/patio
Front of property
Reception
Premium bedding, in-room safe, desk, laptop workspace
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly

Explore the area

Map
5200 Natorp Blvd, Mason, OH, 45040
  • Deerfield Towne Center
    14 min walk
  • Manor House
    4 min drive
  • Loveland Castle
    7 min drive
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    40 min drive

Room options

Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Jetted Tub (3x3 Shower)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 316 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 318 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Garden Inn Cincinnati/Mason

3-star Mason hotel with restaurant
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Hilton Garden Inn Cincinnati/Mason offers 110 accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions are featured in guestrooms. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Cincinnati/Mason features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 2250 square feet (209 square meters) include conference space. This business-friendly hotel also offers a terrace, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Great American Grill - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 9.95 to 9.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,250 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 9.95 to 9.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cincinnati-Mason Hilton Garden Inn
Hilton Garden Inn Cincinnati-Mason
Hilton Garden Inn Hotel Cincinnati-Mason
Hilton Garden Inn Cincinnati/Mason Hotel Mason
Hilton Garden Inn Cincinnati/Mason Ohio
Hilton Garden Inn Cincinnati-Mason Hotel
Hilton Garden Inn Cincinnati Mason
Hilton Garn Cincinnati Mason
Hilton Cincinnati Mason Mason
Hilton Garden Inn Cincinnati Mason
Hilton Garden Inn Cincinnati/Mason Hotel
Hilton Garden Inn Cincinnati/Mason Mason
Hilton Garden Inn Cincinnati/Mason Hotel Mason

Hilton Garden Inn Cincinnati/Mason Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 540 out of 930 reviews" "
Rating 8 - Good. 281 out of 930 reviews" "
Rating 6 - Okay. 70 out of 930 reviews" "
Rating 4 - Poor. 24 out of 930 reviews" "
Rating 2 - Terrible. 15 out of 930 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Joan

Traveled with partner
The price I locked in for the property was not the price I had to pay!!! I will never use Expedia again. 2 night stay for $700.00 That’s not what we agreed on.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Perfect for a quick stay for the Cincinnati Open
Stayed 1 night in Aug 2024

6/10 Okay

rodney

Traveled with family
Liked: Cleanliness, staff & service
Great staff bad experience
I was in town for a family get away. The hotel was in a great location. (DO NOT EAT THE ICE CREAM NEXT DOOR) staff was friendly. Unfortunately thats where the comfort ended. My bathroom exhaust wasnt working. My air kept shutting on and off,but finally stayed on after a ½ day. My refrigerator didnt work. I placed water bottles in for the hot day i anticipated...and to my dismay when i woke up they were completely warm, not chilled, not cold WARM. And these rooms must allow pets. My daughter is allergic and kept sneezing despite having an allergy pill. I feel bad for being honest, because the staff was so friendly. But im reviewing the hotel not the staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

barbara, roanoke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Trisha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and efficient. Rooms were clean and well stocked.
Stayed 2 nights in Aug 2024

8/10 Good

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and the staff very friendly. Perfect for a one night stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Lois

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to Harper's Pointe where we played tennis all weekend. Close to restaurants and 1-71 and 275. Hotel is back off the main road so it's quiet and peaceful. Wish breakfast was included.
Stayed 1 night in Aug 2024

6/10 Okay

Vernon

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Deryl

Stayed 3 nights in Jul 2024

6/10 Okay

Dennis

Disliked: Cleanliness, staff & service
3 Night Stay Never Cleaned or Stocked My Room
Stayed 3 nights in Jul 2024

8/10 Good

Mary Kelly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great- the staff were wonderful. There were some big bugs in my room which wasn’t ideal. I reported the situation to the front desk and they handled it immediately.
Stayed 5 nights in Jul 2024

2/10 Terrible

Bethany

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Family Trip
It was a terrible stay. I ordered a suite and assumed a suite meant a bedroom seperated from the living room with a door for privacy but there was none. The breakfast was overly priced. The first night there trying to get on the elevator a guest pushed infront of me to get on elevator and acted nasty. The hotel pool was very small. Just not nice like a marriott brand.
Stayed 2 nights in Jul 2024

10/10 Excellent

Emilio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, pool was nice
Stayed 1 night in Jul 2024

8/10 Good

Bob

Traveled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property!
Stayed 2 nights in Jul 2024

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness, property conditions & facilities
At the cost of our rooms, we feel the rooms should have been serviced during our stay
Stayed 2 nights in Jul 2024

8/10 Good

Kelly's

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was nice just wasn't happy hotel.com overbooked. Another customer switched rooms with us so we could have beds. I still need my receipt.
Stayed 1 night in Jul 2024

10/10 Excellent

Tory

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everthing was awesome!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Stayed 2 nights in Jul 2024

6/10 Okay

vibol

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Clean spacious hotel rooms! Very convenient to restaurants and easy to get to right off the interstate. Breakfast is $15 so we skipped it but we normally go get Starbucks anyway. Would stay again!
Stayed 3 nights in Jun 2024

10/10 Excellent

Terry

Stayed 2 nights in Jun 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property
Great property. Clean, convenient, well priced, friendly staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, convenient location, nice staff
Stayed 2 nights in Jun 2024