See all properties

Holiday Inn Cincinnati N - West Chester by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Cincinnati N - West Chester by IHG

Lobby sitting area
Desk, laptop workspace, blackout drapes, iron/ironing board
Meeting facility
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
$87
includes taxes & fees
Jan 1 - Jan 2, 2026

Explore the area

View in a map
5800 Muhlhauser Rd, West Chester, OH, 45069
  • Place, Topgolf
    ‪14 min walk‬
  • Place, Kings Island
    ‪17 min drive‬
  • Place, University of Cincinnati
    ‪23 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(8 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(17 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(13 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Tub)

Suite, 1 Bedroom, Accessible (Mobility Tub) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobility Tub)

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Terrace/patio
Holiday Inn Express & Suites-Cincinnati North - Liberty Way by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 890 reviews
Holiday Inn Express & Suites-Cincinnati North - Liberty Way by IHG

About this property

Holiday Inn Cincinnati N - West Chester by IHG

3.5-star West Chester hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Holiday Inn Cincinnati N - West Chester by IHG offers 130 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with double sofa beds. A pillow menu is available. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This West Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Cincinnati N - West Chester by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 20000 square feet (1858 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. A complimentary area shuttle within 10.0 mi is available for guests. Onsite self parking is complimentary.

Holiday Inn Cincinnati N - West Chester by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Johnnys Steakhouse - This fine-dining restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Blue Bar - This bar specializes in American cuisine. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 10 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Bar
  • Johnnys Steakhouse

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12.95 per person
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Cincinnati N West Chester Hotel
Holiday Inn Cincinnati N West Chester
Holiday Inn Cincinnati N West Chester Hotel
Holiday Inn Cincinnati N Hotel
Holiday Inn Cincinnati N West Chester
Holiday Inn Cincinnati N
Hotel Holiday Inn Cincinnati N - West Chester West Chester
West Chester Holiday Inn Cincinnati N - West Chester Hotel
Hotel Holiday Inn Cincinnati N - West Chester
Holiday Inn Cincinnati N - West Chester West Chester
Cincinnati N West Chester
Holiday Inn Cincinnati N West Chester
Holiday Inn Cincinnati N West Chester an IHG Hotel
Holiday Inn Cincinnati N - West Chester by IHG Hotel
Holiday Inn Cincinnati N - West Chester by IHG West Chester

Reviews

Holiday Inn Cincinnati N - West Chester by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 439 out of 683 reviews
Rating 8 - Good. 136 out of 683 reviews
Rating 6 - Okay. 50 out of 683 reviews
Rating 4 - Poor. 24 out of 683 reviews
Rating 2 - Terrible. 34 out of 683 reviews

Reviews

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
I love the room and how the suite was set up
Stayed 1 night in Aug 2025

2/10 Terrible

Mikka

Stayed 1 night in Aug 2025

10/10 Excellent

Ali Mohamed

Liked: Amenities
Wondering
Stayed 4 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Guy

Disliked: Staff & service
The breakfast buffet was terrible ..no water in the fridge..
Stayed 2 nights in Aug 2025

4/10 Poor

Tony

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The room was dirty - hair on the floor, dirty sink. Appeared that the bed had been sat on - sheets were pulled from the mattress. Disappointing.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Debbie

Traveled with family
Liked: Amenities
I liked the area. I wish they would add usb charging in the room and have a free breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable bedding, great service.
Stayed 2 nights in Jul 2025

10/10 Excellent

brandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

pierrot

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 1 night in Jul 2025

2/10 Terrible

Julie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay

No hot water Mold in showers Rude check in help Freezing room No key that worked after going to the desk 3x
Stayed 1 night in Jul 2025

8/10 Good

Nancy

Traveled with family
Liked: Staff & service, room comfort

Friendly front desk staff

The gentleman that checked us in was awesome, I did not get his name and his shift ended about 30 minutes after we checked in. We got there around 10:30 pm. He was very friendly and funny. He did a great job of going over everything the hotel had to offer, pool, restaurant, bar breakfast and the exercise room. All of the front desk staff was very friendly. Little disappointed in the cleanliness of the room, and there was only 1 cup left by the ice bucket. There were 3 adults and 1 toddler in the room, we could of used a few more cups. The beds were wonderful. I haven't slept that good in awhile. All in all, it was a good stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Brad, Columbus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was EXCELLENT!!! Mr. Bentley...Customer service expert .
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room at a good price!
Stayed 1 night in May 2025

8/10 Good

Keisha

Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, local to my needs, outstanding staff.
Stayed 5 nights in May 2025

8/10 Good

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Service was great! Thank you!
Stayed 3 nights in May 2025

6/10 Okay

Randy

Liked: Staff & service, property conditions & facilities

Carts disappointing

I thought the carts to bring your luggage on was a joke. We stayed the night before at a Drury in Montgomery and their carts were a 10. I rate yours as sub par. Your carts didn’t match how nice your hotel is. Very disappointing.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Eh it’s okay.

For a full service holiday inn it was not good. The pillow slip I had on one of the pillows was dirty, the sheets smelled funny, the carpets were disgusting and stained all over. The bathroom was not clean especially the shower. The floor by the door was sticky. The manager Greg was not very kind just very dismissive and stoic. There’s a full service holiday inn where I went to college in the middle of nowhere ohio that keeps their rooms and lobby much nicer than this.
Stayed 1 night in May 2025

2/10 Terrible

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything except check in time, had to wait 2 hours for a room. But did get complimentary breakfast
Stayed 3 nights in May 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Zhenyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025