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Holiday Inn Cincinnati N - West Chester, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Cincinnati N - West Chester, an IHG Hotel

Lobby sitting area
Meeting facility
Lobby sitting area
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
5800 Muhlhauser Rd, West Chester, OH, 45069
  • Topgolf
    15 min walk
  • Johnny's Italian Steakhouse
    5 min walk
  • Findlay Market-Race Tram Stop
    23 min drive
  • Hamilton, OH (HAO-Butler County Regional)
    12 min drive

Room options

View all photos for Standard Room

Standard Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility Tub)

Suite, 1 Bedroom, Accessible (Mobility Tub) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobility Tub)

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Cincinnati N - West Chester, an IHG Hotel

3.5-star West Chester hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Holiday Inn Cincinnati N - West Chester, an IHG Hotel offers 130 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with double sofa beds. A pillow menu is available. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This West Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Cincinnati N - West Chester, an IHG Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 20000 square feet (1858 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. A complimentary area shuttle within 10.0 mi is available for guests. Onsite self parking is complimentary.

Holiday Inn Cincinnati N - West Chester, an IHG Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Johnnys Italian Steakhous - This fine-dining restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Blue Bar - This bar specializes in American cuisine.
Room service (during limited hours) is available.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 10 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Bar
  • Johnnys Italian Steakhous

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12.95 per person
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Cincinnati N - West Chester, an IHG Hotel Hotel

Holiday Inn Cincinnati N - West Chester, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 388 out of 596 reviews" "
Rating 8 - Good. 120 out of 596 reviews" "
Rating 6 - Okay. 44 out of 596 reviews" "
Rating 4 - Poor. 20 out of 596 reviews" "
Rating 2 - Terrible. 24 out of 596 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

This property was ok, I probably wouldn’t stay here again . The bed was comfortable and felt clean and the bathroom was pretty clean . The carpet and upholstery on the couch was stained and felt nasty. The room and property smelled ok I just couldn’t get past the carpet and couch. I kept my shoes on and didn’t sit on the couch.
Stayed 1 night in Sep 2024

10/10 Excellent

Jenny

Stayed 2 nights in Aug 2024

10/10 Excellent

Yuyang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Jacob

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast that is usually included in a stay was a ripoff. Do not pay extra for it. The hotel was not clean and it is aging and needs some attention. The customer service from one of the male front desk people was terrible.
Stayed 3 nights in Aug 2024

10/10 Excellent

Miriam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Andreia Dark

Traveled with family
Liked: Cleanliness, staff & service, amenities
I recommend is good location near many stores and restaurants
Stayed 2 nights in Aug 2024

6/10 Okay

Dan

When we checked into room the temperature was 63 degrees. We had to turn on the heat and vacate the room until it warmed up. There were no extra blankets or pillows. Hallway on second floor needed to be swept, after 3 days it was done. Elevator floors were dirty the whole 5 days we were there. Based on reviews I was expecting
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, check in easy and fast, staff was awesome, good breakfast!
Stayed 1 night in Aug 2024

2/10 Terrible

Crystle

Rude manager
I asked for an extra pillow and the manager was very rude. I was told I had enough pillows and they couldn’t spare more. The shower door was installed wrong and water got all over the bathroom floor. Do not stay here!
Stayed 3 nights in Aug 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease with check in at gentleman at the front desk was awesome very helpful and gave printed directions to places I needed to get to. I just wish the hotel was staffed better. I waited 20 minutes to get a seat in the restaurant. After I noticed only 1 person taking orders and delivering food. Side staff 2 people helped with water, bread and questions. I really wish I would have gone to a different restaurant. The food was dry searingly under a warmer since the day before. Soups really good after I tried the other things first. All being said, hotel fabulous and restaurant so-so
Stayed 1 night in Aug 2024

10/10 Excellent

JAIRO, Doral

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was only a few hours but location was very convenient and their team friendly with a great actitud! Recommended
Stayed 1 night in Aug 2024

10/10 Excellent

Nafeeza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room are very clean,staff are really nice and you can find parking all the time
Stayed 3 nights in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Holiday Inn Cincinnati N - West Chester!! All was great, it was very clean, quiet and comfortable! I will return often! Thank you, it was most appreciated!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Sheila

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great place to stay on such a short notice.
Stayed 1 night in Aug 2024

10/10 Excellent

DeShawn

Business traveler
Liked: Property conditions & facilities, room comfort
Fast check in and friendly staff!
Stayed 1 night in Jul 2024

8/10 Good

shannon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Deanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby is really nice and clean. Staff was helpful when we checked in. The room itself was clean, but a little outdated. They only have travel size tolietries, so be prepared! Overall, worth the price for a quick stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Kwaku

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Adrianne

Stayed 2 nights in Jul 2024

6/10 Okay

Danielle

Stay was just okay
Stayed 2 nights in Jul 2024

8/10 Good

Kathryn

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The room was fine. Very clean and nice. The front desk staff was unfriendly and didn't seem to care much about helping anyone. The housekeeping staff was very friendly though!
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a weekend get away. We have stayed at this location multiple times and it is always a pleasant stay. Will be back again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ricardo

Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Bad place for sports teams who need to wash
Only have 1 washer and dryer for all floors. Dryer only works on one setting. Overnight manager not friendly or helpful.
Stayed 4 nights in Jul 2024