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Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG

3.0 star property

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Photo gallery for Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG

Exterior
Coffee service
1 bedroom, pillowtop beds, in-room safe, desk
Indoor pool
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
5311 HETZELL STREET, Cincinnati, OH, 45227
  • Rookwood Commons
    ‪6 min drive‬
  • Kenwood Towne Centre
    ‪6 min drive‬
  • Xavier University
    ‪8 min drive‬
  • Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(39 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(8 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Roll Shwr)

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Roll Shwr)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobility, Access Tub)

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Comm, Mobility, Access Tub)

8.6 out of 10
Excellent
(7 reviews)
  • 301 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

1 bedroom, pillowtop beds, in-room safe, desk

Suite, Multiple Beds

8.4 out of 10
Very good
(22 reviews)
  • 301 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobility, Access Tub)

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Comm, Mobility, Access Tub)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

About this property

Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG

3-star Cincinnati hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a microwave in a common area, and a refrigerator in a common area.
Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG offers 93 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Cincinnati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a terrace, a vending machine, and a picnic area. For a surcharge, an area shuttle within 0 miles is available to guests. Complimentary uncovered self parking is available on site.

Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:00 AM to 6:30 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cincinnati NE Red Bank Road Hotel
Holiday Inn Express Red Bank Road Hotel
Holiday Inn Express Cincinnati NE Red Bank Road
Holiday Inn Express Red Bank Road
Holiday Inn Express Cincinnati NE Red Bank Road Hotel
Holiday Inn Express Red Bank Road Hotel
Holiday Inn Express Cincinnati NE Red Bank Road
Holiday Inn Express Red Bank Road
Holiday Inn Express Suites Cincinnati NE Red Bank Road
Holiday Inn Express Suites Cincinnati NE Red Bank Road by IHG
Holiday Inn Express Suites Cincinnati NE Red Bank Road
Holiday Express Red Bank Road

Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 407 out of 779 reviews
Rating 8 - Good. 185 out of 779 reviews
Rating 6 - Okay. 86 out of 779 reviews
Rating 4 - Poor. 52 out of 779 reviews
Rating 2 - Terrible. 49 out of 779 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Shanel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there were more dining and gas stations near by
Stayed 3 nights in Apr 2025

10/10 Excellent

Dr. Joyce

Stayed 2 nights in Apr 2025

10/10 Excellent

Laurie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Kim

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was under construction! It would have been nice for them to let us know before we booked. The pool and gym were both closed during our stay due to remodeling. Also there were construction vehicles parked along the road. The employees were less than helpful. We felt as though we were inconveniencing them by asking questions.
Stayed 3 nights in Mar 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel, poor communication

The hotel is being renovated. Didn’t know the pool was closed until we headed down to swim. Would have been nice to know when booking or checking in.
Stayed 1 night in Mar 2025

8/10 Good

Daniela

Traveled with family
Stayed 2 nights in Mar 2025

8/10 Good

ERIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, under construction, so maybe a bit pricey for this, but everything worked and was nice
Stayed 1 night in Mar 2025

8/10 Good

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regular visitor

Stayed here several times. Still under renovations. Staff pleasant. Room comfortable. Nice breakfast included.
Stayed 2 nights in Mar 2025

8/10 Good

Kelsey

Stayed 2 nights in Mar 2025

8/10 Good

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

The stay went well! No issues at all 👍
Stayed 1 night in Mar 2025

10/10 Excellent

Corey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in Mar 2025

10/10 Excellent

gabriel

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Property is under construction so lots of construction stuff laying around but my stay was awesome as always
Stayed 1 night in Mar 2025

10/10 Excellent

Diana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Friendly and professional. Large TV with many channels. Great water pressure in the shower with hot water. Comfy bed. Pristine linens.
Stayed 1 night in Mar 2025

2/10 Terrible

Tammy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They didn't cancel our reservation like the front desk said they would. We stayed in Columbus because their pool was open. I hope you refund the almost $300. Since we didn't see the hotel room at all. We checked in and right back out when front desk said your pool was under construction
Stayed 1 night in Mar 2025

8/10 Good

Ross

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Tamaria

Stayed 2 nights in Mar 2025

8/10 Good

Ivanka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
Stayed 1 night in Mar 2025

8/10 Good

Iwona

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

shannon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice, clean and new. Our shower broke and we had to switch rooms, but the hotel was great and it was easily fixed.
Stayed 1 night in Mar 2025

4/10 Poor

hua

Stayed 1 night in Mar 2025

4/10 Poor

Thomas

Traveled with family
Disliked: Cleanliness

Bed Bug

I stayed at this facility from March 1 March 2 one night, myself and two sons. My youngest son complained about something crawling on him at night. Couldn’t find it, however in the morning. We seen a bug crawling around on the bed. I went to the front desk after taking pictures. The gentleman at the front stated that they have to do an investigation. He then proceeded to give me his general manager‘s card. I reached out to the general manager. I left a detailed message via email about the situation.
Stayed 1 night in Mar 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, would stay again
Stayed 1 night in Feb 2025

2/10 Terrible

Thomas

Stayed 1 night in Feb 2025

8/10 Good

torresa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are always clean. This property has a pool it's a little cold for my liking but there's one available. They also have a little onsite laundromat. And free breakfast if that's your thing.
Stayed 1 night in Feb 2025

2/10 Terrible

Mike, chicago

Stayed 3 nights in Feb 2025