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Holiday Inn Express & Suites Cincinnati - Mason by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Cincinnati - Mason by IHG

Exterior
Exterior
Coffee service
1 bedroom, pillowtop beds, desk, laptop workspace
1 bedroom, pillowtop beds, desk, laptop workspace

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
5100 Natorp Blvd, Mason, OH, 45040
  • Great Wolf Lodge Cincinnati Mason
    ‪8 min drive‬
  • Kings Island
    ‪8 min drive‬
  • Lindner Family Tennis Center
    ‪9 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪46 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

1 bedroom, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(12 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility Tub)

1 bedroom, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Accessible (Mobility Tub)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(29 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Cincinnati - Mason by IHG

Mason hotel with indoor pool
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express & Suites Cincinnati - Mason by IHG offers 106 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mason hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 19 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Cincinnati - Mason by IHG features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 786 square feet (73 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary uncovered self parking is available on site.

Holiday Inn Express & Suites Cincinnati - Mason by IHG has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 786 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests arriving after midnight should use the intercom to request assistance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 19 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cincinnati Mason
Holiday Inn Express Hotel Mason Cincinnati
Holiday Inn Express Cincinnati Mason Hotel
Holiday Inn Express Suites Cincinnati Mason
Inn Express Cincinnati Mason
Holiday Inn Express Suites Cincinnati Mason
Holiday Inn Express Suites Cincinnati Mason by IHG
Holiday Inn Express Suites Cincinnati Mason an IHG Hotel

Holiday Inn Express & Suites Cincinnati - Mason by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 961 reviews
Rating 8 - Good. 298 out of 961 reviews
Rating 6 - Okay. 70 out of 961 reviews
Rating 4 - Poor. 26 out of 961 reviews
Rating 2 - Terrible. 20 out of 961 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy who checked us in was really nice he is new to the area he really needs to go to kings island though great time will definitely be back
Stayed 1 night in Apr 2025

10/10 Excellent

Alisia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent. The room was very clean and up to date. The complimentary breakfast options was by the far the most impressive. Very clean, lots of options and was very fresh.
Stayed 1 night in Apr 2025

6/10 Okay

Cecelia

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Has seen better days.

After parking our car at the exit closest to our room, we found that the door keys would not unlock that door. The only way back in was through the lobby. The breakfast bar was good. The room was clean, and the bed was very comfortable. The refrigerator in our room did not work.
Stayed 3 nights in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
This property was fantastic for our short trip.
Stayed 4 nights in Apr 2025

8/10 Good

David Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 1 night in Apr 2025

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent a weekend in Cincinnati and this hotel, though on the outskirts was perfect. It had great food options nearby and the room was very nice (the bathroom was dated but nothing that would cause concern). We used the pool. It was quiet during our visit but we went in the off season for nearby King Island, don’t know if I’d stay here then, unless I was specifically going there.
Stayed 2 nights in Mar 2025

8/10 Good

FARRAH

Traveled with family
Liked: Cleanliness, staff & service
Clean comfortable hotel. Nice breakfast with fresh ground coffee. Only complaint is about the pillows that go flat! Overall we would stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark, Wheeling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great service. Great rooms.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Brandie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and welcoming! 🙂
Stayed 2 nights in Feb 2025

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, except the sound from the hallway carried into the rooms, so I would wake up at all hours of the night from people closing their doors.
Stayed 3 nights in Feb 2025

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks was a great trip
Stayed 5 nights in Feb 2025

10/10 Excellent

Tonya

Liked: Staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Mark

Stayed 1 night in Jan 2025

8/10 Good

Jim

Traveled with family
Liked: Cleanliness, staff & service

Maintenance Issues

Staff very nice. Checked in on Sun. Room so hot could not stand. Thermostat on wall not accurate. Thermo in unit in room incorrect too. We had to put a/c on our whole stay to stand temp in room. TV not getting most stations. Reported both issues to desk. Maintenance not available on Monday. No maintenance all week. Option offered change of room. Since staying 4 nights and traveling with another family member we choose not to move all of our things since we wanted to be able to adjoin to elderly family member. We feel the items should be inspected before renting room. I would like to say the staff were very friendly and nice but renting rooms with broken heating and TV which needs repairs Is indicate of poor quality control.
Stayed 4 nights in Jan 2025

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and the property was well kept.
Stayed 3 nights in Dec 2024

8/10 Good

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 3 nights. The maid cleaned our room including clean towels and sheets every day.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin, Tipp City

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet rooms, easy access to dining options in the area, and free parking
Stayed 2 nights in Jan 2025

6/10 Okay

Junior

Stayed 1 night in Jan 2025

10/10 Excellent

Renee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025