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Holiday Inn Express & Suites Cincinnati - Mason by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Cincinnati - Mason by IHG

Exterior
Pillowtop beds, desk, laptop workspace, blackout drapes
Pillowtop beds, desk, laptop workspace, blackout drapes
Exterior
Coffee service

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
  • 24/7 front desk
$91
includes taxes & fees
Dec 13 - Dec 14

Explore the area

View in a map
5100 Natorp Blvd, Mason, OH, 45040
  • Place, Deerfield Towne Center
    ‪11 min walk‬
  • Place, Kings Island
    ‪8 min drive‬
  • Place, Lindner Family Tennis Center
    ‪8 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(35 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility Tub)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Mobility Tub)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(12 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Cincinnati - Mason by IHG

Mason hotel with indoor pool
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express & Suites Cincinnati - Mason by IHG offers 106 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mason hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 19 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Cincinnati - Mason by IHG features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 786 square feet (73 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary uncovered self parking is available on site.

Holiday Inn Express & Suites Cincinnati - Mason by IHG has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 786 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests arriving after midnight should use the intercom to request assistance.

Renovations and closures

The property will be renovating from September 10 2025 to December 1 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 19 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cincinnati Mason
Holiday Inn Express Hotel Mason Cincinnati
Holiday Inn Express Cincinnati Mason Hotel
Holiday Inn Express Suites Cincinnati Mason
Inn Express Cincinnati Mason
Holiday Inn Express Suites Cincinnati Mason
Holiday Inn Express Suites Cincinnati Mason by IHG
Holiday Inn Express Suites Cincinnati Mason an IHG Hotel

Holiday Inn Express & Suites Cincinnati - Mason by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 1001 reviews
Rating 8 - Good. 307 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tim

Liked: Staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, room comfort

Excellent hotel

The room was very quiet and comfortable. The breakfast was good. The staff was friendly and competent. One time, though, there was no hot water in the evening for the shower. But, other than that, everything was great at this hotel.
Stayed 3 nights in Aug 2025

6/10 Okay

Tony

Disliked: Staff & service, property conditions & facilities
The rooms were outdated. Trim in bathroom was in rough shape and bath tub needed some touch up’s with caulk.
Stayed 3 nights in Aug 2025

10/10 Excellent

Katharine

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
We loved having the room cleaned daily and new towels were provided. It was close to the Cincinnati Open, it is right off the highway and easy to get to. The facility is nice and close to some restaurants.
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful!
Stayed 2 nights in Aug 2025

6/10 Okay

David

Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Property conditions & facilities
Clean, friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel. Would definitely stay at again.
Stayed 4 nights in Jul 2025

8/10 Good

Buddy

Stayed 11 nights in Jul 2025

10/10 Excellent

Jackson

Stayed 1 night in Jul 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Robin

Stayed 3 nights in Jul 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great place, clean, staff was awesome! The bed was so comfortable I didn’t want to get up, it was amazing.
Stayed 1 night in Jul 2025

6/10 Okay

Susan

Traveled with family
Liked: Staff & service
We had a very uncomfortable smell in our bathroom! Quite strong, either cleaning solution or shower curtain?? Not sure but it was not good!
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kings Island trip

At checkin they couldn’t fined my paid reservation. But the manager went through the computer and finally found it. Both the manager and the front desk person were great. Then we were given a room, the room was nice and the beds were great. But when we went to leave the room. The door would not lock. I went back to the front desk and told the employee about the door. He came and checked the door and couldn’t get it to lock. We went back to the front desk, and he immediately gave us a new room. We had a few problems at first, but it wasn’t the hotel’s fault. And they were very friendly and professional. We loved the area, was very convenient. We will be back. Thanks
Stayed 1 night in Jul 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a great stay.

The room was great.... the neighbors....not so much... we spent the day at Kings Island and turned in around 1030-11pm... our neighbors along with their kids came bursting into their room around 130-2am... and they acted like they were the only people in the building... HIGHLY ANNOYING. This isn't the hotels fault whatsoever, more of a societal thing... outside of that, the hotel was great.
Stayed 1 night in Jul 2025

6/10 Okay

Ulia

Traveled with group, Traveled with family
Disliked: Cleanliness
Bathroom wasn't that clean. Tub was stopped up on first stay. Didn't have enough dry & wash towels. There was a guy that was (barely) at front desk... had to wait 15 mins for him to get bk from where ever he was a few times. Also, dryer was out of order while I was there, however the lady that was front desk on the sec stay was alot better. No means to get her in any trouble, because she went out the way to dry my clothes. I did give her the $ for dryer... but, I thought that was pretty cool & nice for her to do... just wanted to recognize her for that! In general, I'm a bit disappointed in my stay... for the amount that was charged for this room, this hotel could do better. I doubt I ll stay here again, even though it was convenient to Kings Island.
Stayed 2 nights in Jul 2025

2/10 Terrible

Francine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever been to. Disgusting dirty staff

Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jeff

Liked: Amenities
Room was very nice, the bed was very comfortable. The complimentary breakfast was good and provided a nice start to the day.
Stayed 2 nights in Jul 2025

6/10 Okay

mike

Liked: Cleanliness, staff & service, room comfort

It was as fine

It was fine. Quiet. Had two queens and the one bed was pretty squeaky. No hot water one night. Bathtub faucet was tight and difficult to turn the knob. Loved the blinds, really kept the light out. Breakfast was only okay. The breakfast area chairs are in rough shape. The breakfast area is way too small. They need two people working breakfast as only one couldn’t keep up. Staff was nice.
Stayed 4 nights in Jul 2025

6/10 Okay

alfred

Traveled with family
Liked: Staff & service
One of the rooms had a bad mildew smell in the pool was ice cold breakfast was OK but out of some items staff is very friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Melinda

Liked: Cleanliness, amenities
It was good
Stayed 1 night in Jul 2025