Sonesta ES Suites Cincinnati - Sharonville West

3.0 star property

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Photo gallery for Sonesta ES Suites Cincinnati - Sharonville West

Relax in the serene patio area with a cozy fire pit, comfortable seating, and lush greenery.
Relax in a spacious room with a sofa, dining area, and kitchenette, perfect for a comfortable stay.
Situated in a serene natural setting, this building features a garden with a variety of flowering plants and a paved walkway.
Enjoy al fresco dining and relaxation on this patio, complete with a grill and pool views.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Housekeeping
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

Map
11689 Chester Rd, Sharonville, OH, 45246
  • Sharonville Convention Center
    ‪15 min walk‬
  • Winton Woods Park
  • Topgolf
    ‪4 min drive‬
  • Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field)
    ‪28 min drive‬

Room options

Studio Suite, 1 King Bed

7.2 out of 10
Good
(62 reviews)
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Fireplace (Loft)

  • 829 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Studio Suite, 1 Queen Bed, Kitchen

  • 475 sq ft
  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Kitchen (Mobility, Roll in Shower)

7.0 out of 10
Good
(4 reviews)
  • 475 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sonesta ES Suites Cincinnati - Sharonville West

3-star Sharonville hotel with outdoor pool
This hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, an outdoor tennis court, and coffee/tea in a common area. Housekeeping is available on request.
Sonesta ES Suites Cincinnati - Sharonville West offers 144 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations have separate sitting areas and include dining tables and kitchen islands. Beds feature down comforters. 55-inch flat-screen televisions come with premium digital channels, pay movies, and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Sonesta ES Suites Cincinnati - Sharonville West provides an outdoor tennis court and a 24-hour fitness center. The hotel offers a snack bar/deli. Business-related amenities at this 3-star property consist of a 24-hour business center and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Complimentary self parking is available on site.

Sonesta ES Suites Cincinnati - Sharonville West has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Outdoor tennis court
  • Volleyball

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • High-pile carpet in room
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible van parking

More

  • 18 buildings
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1985
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster
  • Toaster oven

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

This property's breakage deposit is refundable after check-out, pending room inspection.

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Residence Inn Marriott Cincinnati North-Sharonville
Residence Inn Marriott Hotel Cincinnati North-Sharonville
Residence Inn Marriott Cincinnati North-Sharonville Aparthotel
Sonesta ES Suites Cincinnati Sharonville West Aparthotel
Sonesta ES Suites Cincinnati Sharonville West
Sonesta ES Suites Sharonville West Aparthotel
Sonesta ES Suites Sharonville West
Residence Inn by Marriott Cincinnati North Sharonville
Sonesta ES Suites Sharonville
Sonesta ES Suites Cincinnati Sharonville West
Sonesta ES Suites Cincinnati - Sharonville West Hotel
Sonesta ES Suites Cincinnati - Sharonville West Sharonville

Sonesta ES Suites Cincinnati - Sharonville West Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 371 out of 1008 reviews
Rating 8 - Good. 205 out of 1008 reviews
Rating 6 - Okay. 130 out of 1008 reviews
Rating 4 - Poor. 126 out of 1008 reviews
Rating 2 - Terrible. 176 out of 1008 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

jo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limited linens. Outdated, worn
Stayed 2 nights in Apr 2025

8/10 Good

Chelsey

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I thought the hotel was nice, only a couple issues for me was, unable to get room cleaned during the 5 days we stayed due to their, only clean once a week policy. The front door leaked cold air but they are renovating so I’m sure that’ll be fixed eventually. Unfortunately had to hear people outside one evening until early hours but thankfully we just kept the fan on all night to drown them out. Overall, a nice stay. I’d stay here again.
Stayed 6 nights in Apr 2025

8/10 Good

Shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I liked the convenience that the property was open 24 hours. I didn't like that we didn't receive any cleaning service for room or wasnt supplied with additional towels and wash cloths.
Stayed 4 nights in Apr 2025

10/10 Excellent

Donté

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the experience and hospitality. Will be returning soon.
Stayed 1 night in Apr 2025

10/10 Excellent

Lindsey

Liked: Amenities, property conditions & facilities
I didn’t know how to work the thermostat so when I called down they sent up the maintenance man, Joe I think, he came up within a minute and taught me how and made sure it was working and then even came back and checked to make sure it was working properly still. Very nice staff and very cute rooms. Would definitely stay at this place again!
Stayed 1 night in Apr 2025

2/10 Terrible

Shane

Disliked: Cleanliness, property conditions & facilities
Property is in shambles, our room despite looking clean ,to find out dirty sheets was placed on bed with what seemed to be a clean comforter, to finding BED BUGS on bed and sheets ,while room also reaked of a heavy smoker which they placed air fresher in to try and mask odor. P.s. we have photos to confirm!
Stayed 1 night in Apr 2025

10/10 Excellent

John, Ranson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is being updated, and upgraded but it was still a pleasant stay. Once the renevotaions are complete it will be that much better. Given the number of units on the property, and the expanse of the property, it would be more convenient, and practical to have more than one laundry facility, especially considering one washer, and one dryer (out of three each) was not operational.
Stayed 3 nights in Apr 2025

10/10 Excellent

Chris

Stayed 2 nights in Apr 2025

10/10 Excellent

Kennetha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jeff

Stayed 1 night in Apr 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice sized room. Good location.
Stayed 1 night in Apr 2025

6/10 Okay

Joe

Traveled with family
Liked: Staff & service, room comfort

Not a terrible stay...not great either

The hotel wasn't bad...I could hear people talking outside if they were in my room. The room itself smelled like smoke.
Stayed 1 night in Apr 2025

6/10 Okay

Dianne

Stayed 1 night in Apr 2025

8/10 Good

Sante

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Lyne

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property needed work but the staff made the stay much better.
Stayed 1 night in Apr 2025

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was decent

It was decent. The place was clean. It is in need of renovations. Things were missing in the room (hair dryer, TV remote, pillow was coming apart. ). They did fix all these problems. Breakfast was supposed to be a big breakfast, but with disappointment, the pans were all empty every morning. They only had waffles, cereal and yogurt.
Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place
Stayed 1 night in Apr 2025

6/10 Okay

James

Business traveler
Stayed 1 night in Jan 2025

10/10 Excellent

Gadget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process great customer service
Stayed 2 nights in Apr 2025

2/10 Terrible

Carletter

Liked: Property conditions & facilities
I was charged for a party I didn’t have because their were balloons and rose petals left after I had a romantic date night
Stayed 1 night in Mar 2025

10/10 Excellent

William

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lillian

Stayed 1 night in Apr 2025

8/10 Good

Christina

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities