Sonesta ES Suites Cincinnati - Sharonville West

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta ES Suites Cincinnati - Sharonville West

Outdoor pool
BBQ/picnic area
Suite, 2 Bedrooms, Fireplace (Loft) | Living area | LCD TV
Desk, laptop workspace, soundproofing, iron/ironing board
Suite, 2 Bedrooms, Fireplace (Loft) | Desk, laptop workspace, soundproofing, iron/ironing board

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
11689 Chester Rd, Sharonville, OH, 45246
  • Sharonville Convention Center
    12 min walk
  • McDonald's
    5 min walk
  • Findlay Market-Race Tram Stop
    21 min drive
  • Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field)
    25 min drive

Room options

Studio Suite, 1 King Bed

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Fireplace (Loft)

  • 829 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Studio Suite, 1 Queen Bed, Accessible, Kitchen

  • 475 sq ft
  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Roll in Shower)

  • 475 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sonesta ES Suites Cincinnati - Sharonville West

Sharonville hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and an outdoor tennis court. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Sonesta ES Suites Cincinnati - Sharonville West offers 144 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include dining tables. LCD televisions come with premium digital channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Sonesta ES Suites Cincinnati - Sharonville West provides an outdoor tennis court and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. This business-friendly hotel also offers a terrace, barbecue grills, and a picnic area. Onsite self parking is complimentary.

Sonesta ES Suites Cincinnati - Sharonville West is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Outdoor tennis court
  • Volleyball

Family friendly

  • Dining table
  • Free crib
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 18 buildings
  • 2 floors
  • Built in 1985
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

This property's breakage deposit is refundable after check-out, pending room inspection.

Optional extras

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Alcohol is not served at this property

Property is also known as

Residence Inn Marriott Cincinnati North-Sharonville
Residence Inn Marriott Hotel Cincinnati North-Sharonville
Residence Inn Marriott Cincinnati North-Sharonville Aparthotel
Sonesta ES Suites Cincinnati Sharonville West Aparthotel
Sonesta ES Suites Cincinnati Sharonville West
Sonesta ES Suites Sharonville West Aparthotel
Sonesta ES Suites Sharonville West
Residence Inn by Marriott Cincinnati North Sharonville
Sonesta ES Suites Sharonville
Sonesta ES Suites Cincinnati Sharonville West
Sonesta ES Suites Cincinnati - Sharonville West Hotel
Sonesta ES Suites Cincinnati - Sharonville West Sharonville

Sonesta ES Suites Cincinnati - Sharonville West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 384 out of 1002 reviews" "
Rating 8 - Good. 229 out of 1002 reviews" "
Rating 6 - Okay. 115 out of 1002 reviews" "
Rating 4 - Poor. 118 out of 1002 reviews" "
Rating 2 - Terrible. 156 out of 1002 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Coco

Liked: Room comfort
The stay overall was somewhat average.. Although, the toilet kept running, and my furst night there i seem small roaches in the middle of the night, in the bathroom and kitchen. Also, something bit me im guessing and left a pretty decent sized welt on my skin.
Stayed 2 nights in Sep 2024

4/10 Poor

Shaina

Traveled with family and small children
My biggest issues were feeling unsafe & ants. The first thing I noticed when I got out of the vehicle was the smell of pot seemingly coming from every direction. Next, I noticed people lurking around in hoods, even though it was almost 90* outside. We heard a commotion once we got to our room, & looked out to see a 4 person brawl. We registered 6 people to our room but only had 4 towels & wash cloths. If we didn’t have a weapon to carry for safety, I would have opted to share towels over going to the front desk for more, because this property did not feel safe. I see what the other reviews meant by “filthy carpet.” A good shampoo would go a long way! With everything going on outside, the carpet & hundreds of ants were only the icing on the cake. In the morning when we went to check out, there was evidence that a fight had broken out right behind our vehicle. Despite our room being labeled a family suite, this is not a family-friendly establishment & we will not be back.
Stayed 1 night in Sep 2024

6/10 Okay

Delmer

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Very spacious and cute rooms. However carpets are disgusting and barely slept because of the loud thumping music all night.
Stayed 1 night in Sep 2024

6/10 Okay

Jermaine, Navarre

Traveled with family
Liked: Staff & service, amenities
Definitely could use some carpet cleaning and better room cleaning
Stayed 1 night in Sep 2024

6/10 Okay

Jermaine, Navarre

Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Rachell

Stayed 2 nights in Aug 2024

10/10 Excellent

Rachell

Liked: Cleanliness
I very much enjoyed my stay.
Stayed 1 night in Sep 2024

4/10 Poor

Lisa, Cincinnati

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Carpet dirty with many different stains and they blamed it on us and refused to accept the proof photos we submitted.
Stayed 2 nights in Jun 2024

6/10 Okay

Amanda

Traveled with family
Liked: Staff & service, room comfort
I didn't like that the air conditioner didn't work. I was lucky it wasn't so hot outside and was able to keep my door open when it started to get hot.
Stayed 2 nights in Sep 2024

4/10 Poor

Rachel

Stayed 2 nights in Aug 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Marco

Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Stayed 5 nights in Aug 2024

10/10 Excellent

John Emmanuel

Stayed 1 night in Aug 2024

4/10 Poor

Michele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No working lights in the kitchen. Carpets nasty
Stayed 2 nights in Aug 2024

4/10 Poor

Malinda

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The door in the room was falling off in the loft bedroom. The computers at the front wasn't working and the pool was so nasty it was closed my kids didn't get to swim worse stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Shante

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really nice
Stayed 1 night in Aug 2024

2/10 Terrible

Tracy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got to the hotel a little before midnight and there were tons of people outside drinking, smoking, and made me extremely nervous. I had 5 kids I had to hurry inside because of people arguing. Once inside the room, the floors were disgusting and stained with dog poop, among other things. No joke, after taking showers, we walked around in the room and our feet were black and sticky. We had to wear shoes every time after showers. Is was like pulling teeth to get extra towels and when we asked for pans to use the oven, they told us use a glass bowl or something. The ceiling fan was broken and completely filled with dust along with other crap people must have thrown up into it. Lights flickering in the kitchen or just plain not working. Closet doors hanging off, spider webs in corners, and don't get me started on the dishes in the room. We ended up leaving a day early because we were so uncomfortable and it smelled funny. The only good thing was Jennifer who helped us and wasn't rude at all. Thanks so much for all your help.
Stayed 3 nights in Aug 2024

10/10 Excellent

Shantell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible
Stayed 2 nights in Aug 2024

8/10 Good

Alexis

Traveled with partner
Liked: Cleanliness, staff & service
1 We booked this place for 2 nights. The rooms were clean & spacious & the AC was cold but the rooms were kinda dingy? The closet door was broken which we didn’t need to use it anyways & it looked like a kid drew all over the room with a marker or something like the walls / nightstand etc. The shower wasn’t dirty but like you could see where they keep patching spots up and etc. Unable to post the price of what we paid. Read between the lines. 8 the pool was closed when we first got there but like the danger no swimming stayed up the entire time so unsure if they ever actually opened it 0 It didn’t bother us but there was a party going at the building across the street with us & I mean like str!ppers walking around outside etc. All in all, I’d stayed here again (depending on the price) and updates could definitely be done but overall a nice place. I’d give it a 4.
Stayed 2 nights in Aug 2024

6/10 Okay

Marco

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Lukasz

Business traveler
Disliked: Cleanliness, amenities
I was dirty, and smelled like cigarettes.
Stayed 1 night in Aug 2024

10/10 Excellent

Athena

Stayed 3 nights in Aug 2024

4/10 Poor

Dathu

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very run down and it is not new like the pictures
Stayed 1 night in Aug 2024