See all properties

Sonesta ES Suites Cincinnati - Sharonville West

3.0 star property

Choose dates to view prices

Photo gallery for Sonesta ES Suites Cincinnati - Sharonville West

Exterior
Hypo-allergenic bedding, down comforters, desk, laptop workspace
Suite, 2 Bedrooms, Fireplace (Loft) | Hypo-allergenic bedding, down comforters, desk, laptop workspace
Suite, 2 Bedrooms, Fireplace (Loft) | Living area | 55-inch flat-screen TV with digital channels, Netflix, Hulu
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
11689 Chester Rd, Sharonville, OH, 45246
  • Sharonville Convention Center
    ‪12 min walk‬
  • Ohio Valley Antique Mall
    ‪7 min drive‬
  • Topgolf
    ‪7 min drive‬
  • Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field)
    ‪25 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Studio Suite, 1 King Bed

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Fireplace (Loft)

Suite, 2 Bedrooms, Fireplace (Loft) | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Suite, 2 Bedrooms, Fireplace (Loft)

  • 829 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Studio Suite, 1 Queen Bed, Kitchen

  • 475 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Roll in Shower)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Roll in Shower)

  • 475 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Lobby sitting area

Sonesta ES Suites Cincinnati - Sharonville East

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, (1011)
The price is $89
per night
$105 total
includes taxes & fees
Mar 18 - Mar 19
Sonesta ES Suites Cincinnati - Sharonville East

About this property

Sonesta ES Suites Cincinnati - Sharonville West

Sharonville hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, an outdoor tennis court, and coffee/tea in a common area. Housekeeping is available on request.
Sonesta ES Suites Cincinnati - Sharonville West offers 144 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations have separate sitting areas and include dining tables and kitchen islands. Beds feature down comforters. 55-inch flat-screen televisions come with premium digital channels, pay movies, and Netflix. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Sonesta ES Suites Cincinnati - Sharonville West provides an outdoor tennis court and a 24-hour fitness center. The hotel offers a snack bar/deli. Business-related amenities consist of a 24-hour business center and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Complimentary self parking is available on site.

Sonesta ES Suites Cincinnati - Sharonville West is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Outdoor tennis court
  • Volleyball

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • High-pile carpet in room
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible van parking

More

  • 18 buildings
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1985
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster
  • Toaster oven

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

This property's breakage deposit is refundable after check-out, pending room inspection.

Optional extras

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Alcohol is not served at this property

Property is also known as

Residence Inn Marriott Cincinnati North-Sharonville
Residence Inn Marriott Hotel Cincinnati North-Sharonville
Residence Inn Marriott Cincinnati North-Sharonville Aparthotel
Sonesta ES Suites Cincinnati Sharonville West Aparthotel
Sonesta ES Suites Cincinnati Sharonville West
Sonesta ES Suites Sharonville West Aparthotel
Sonesta ES Suites Sharonville West
Residence Inn by Marriott Cincinnati North Sharonville
Sonesta ES Suites Sharonville
Sonesta ES Suites Cincinnati Sharonville West
Sonesta ES Suites Cincinnati - Sharonville West Hotel
Sonesta ES Suites Cincinnati - Sharonville West Sharonville

Sonesta ES Suites Cincinnati - Sharonville West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 386 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 119 out of 1000 reviews
Rating 4 - Poor. 120 out of 1000 reviews
Rating 2 - Terrible. 158 out of 1000 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Patrick

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as good as other Sonesta Suites
Here's a bullet point list. The heating had two settings: off and jet engine; very loud and annoying when you are trying to sleep. Hardly any linens and the blankets could barely keep you warm. The toilet paper holder was missing. Bath had two, child-sized towels for the shower. Kitchen overhead light was burnt out. Front door was not secure, the latch was broken (see photo). Table and chairs are wobbly. Room smelled like cigarette smoke and had fingerprints on doors like the police were there. Barely any utensils/plates/bowls, etc. One spoon, two knives and two forks. Coffee maker pot was missing. Staff not overtly rude but could still sense an attitude; they need to learn what hospitality means. Most bizarre, zero hangers in any of the closets. On the plus side, appliances/cabinets/ were nice and modern. WiFi was good, nice TV, and the curtains kept out most of the light.
Broken latch
Stayed 5 nights in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jennifer at the front desk is a customer service all star! Every request was handled promptly and efficiently. Overall an amazing state great for the family couldn’t be better.
Stayed 1 night in Nov 2024

10/10 Excellent

shanda

Liked: Staff & service, property conditions & facilities
They were damages in the unit
Stayed 2 nights in Nov 2024

6/10 Okay

Cleophis

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Mauresa

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Shannon

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Use to be a favorite hotel
Thia hotel has went down tremendously! Its dirty and outdated and i will not stay again
Stayed 1 night in Nov 2024

2/10 Terrible

Kayla

Stayed 1 night in Nov 2024

2/10 Terrible

Marriea

Traveled with family
Don’t stay here
When arriving to our room, it was full of marijuana smoke as if someone was just in there doing drugs. We tried to work past it due to how late it was, but got to the point where we could not. We asked to be moved to another room that was even more disgusting, hadn’t been cleaned and we’re unable to stay.
Stayed 1 night in Nov 2024

8/10 Good

Suzanne

Stayed 2 nights in Nov 2024

10/10 Excellent

Tiffany

Stayed 7 nights in Oct 2024

2/10 Terrible

Kumar, Edison

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Convenient. Safe.
Stayed 3 nights in Nov 2024

6/10 Okay

SHIV

Traveled with partner
Disliked: Amenities
They need to clean the rooms and take care of things after a person checkout.I.e refill liquid soaps , shampoo , And clean washrooms. Most important need to add more stuff in breakfast
Stayed 1 night in Nov 2024

2/10 Terrible

Erin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its just a no, keep looking and don't stay here.
The hotel staff was understaffed and overwhelmed. The rooms were disgusting, carpets and bedding stained, cigarette burns in everything, smelly, and out of all soaps. When we called she said we can see another room, and we asked if it was worse and she said we can go look and it looked like blood stains. They did offer a refund, however there was no where else to go. Their customer service was rude including hangin up on my teenager when she asked for shampoo and the manager was unfortunately not able to help the situation either. Outside of the room, the grounds were bad, busted out windows in many units, people screaming fighting, karaoke party with the bass blaring all night. Just overall a no go and there was not a resolution or a consideration from the staff what so ever.
Stayed 1 night in Nov 2024

10/10 Excellent

Lamonte

Stayed 2 nights in Oct 2024

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Have nothing right now
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures are deceiving the room does not look how the pictures look. It’s not very clean. There were dead bugs found under the cushion where the pullout couch is, which is why I did not stay and had to leave.
Stayed 3 nights in Nov 2024

10/10 Excellent

Theresa

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly check-in
Stayed 1 night in Nov 2024

2/10 Terrible

Kimberly

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Ricardo

Stayed 5 nights in Oct 2024

6/10 Okay

SHIV

Traveled with partner
Liked: Staff & service, property conditions & facilities
Rooms needs to be clean more as the carpet and others things requires to changed to new. Secondly they change to add few more things to their breakfast menu. Front staff is good. Overall will give 3/5 stars.
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was absolutely awesome. It is refreshing to find that customer service still matters to some establishments.
Stayed 4 nights in Oct 2024

6/10 Okay

Tianji

Business traveler
Disliked: Cleanliness, staff & service
Well, not going back again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and make you feel like home
Stayed 7 nights in Oct 2024