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Welcome Suites Springdale

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Welcome Suites Springdale

Exterior

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Kitchen
  • Air conditioning
  • Free WiFi
  • Laundry
  • Parking included

Explore the area

Map
11645 Chesterdale Road, Cincinnati, OH, 45246
  • Sharonville Convention Center
    16 min walk
  • Heritage Village Museum
    8 min drive
  • Topgolf
    8 min drive
  • Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field)
    26 min drive

Room options

Suite, 1 Queen Bed, Accessible, Kitchen

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Extended Stay America Suites Cincinnati Blue Ash Kenwood Rd

Breakfast included
Pet friendly
Parking included
Free WiFi
3.5 out of 5, Good, (528)
The price is $62
per night
$73 total
includes taxes & fees
Dec 11 - Dec 12
Extended Stay America Suites Cincinnati Blue Ash Kenwood Rd

About this property

Welcome Suites Springdale

Cincinnati hotel with in-room kitchenettes
A snack bar/deli, a meeting room, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a front-desk safe, a banquet hall, and a vending machine are onsite.
Welcome Suites Springdale offers 72 accommodations with coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Cincinnati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply).

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This Cincinnati hotel also offers a vending machine, laundry facilities, and complimentary use of a nearby fitness facility. Onsite self parking is complimentary.

Welcome Suites Springdale is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1880
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 35 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Crossland Economy Studios-Cincinnati-Springdale-Tri-Cty Mall
Crossland Economy Studios Cincinnati Springdale Tri Cty Mall
Welcome Suites Springdale Hotel
Studio 6 Cincinnati Springdale OH
Studio 6 Springdale OH Cincinnati
Welcome Suites Springdale Cincinnati
Welcome Suites Springdale Hotel Cincinnati

Welcome Suites Springdale Reviews

Reviews

6.2
Rating 10 - Excellent. 34 out of 149 reviews" "
Rating 8 - Good. 37 out of 149 reviews" "
Rating 6 - Okay. 23 out of 149 reviews" "
Rating 4 - Poor. 15 out of 149 reviews" "
Rating 2 - Terrible. 40 out of 149 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atmosphere, and great customer service
Everyone in the staff there was so nice and friendly and also very welcoming. The atmosphere of this hotel is very nice. We ended up here after a weird mishap with our original booking for our trip to Cincinnati. The rooms were nice and clean, the pool was great, the breakfast was good, and also the whole atmosphere was genuinely excellent. If i ever make it down to Cincinnati again I am definitely going to stay at the LivINN hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

dominique

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Nicole

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever!
I didn’t stay at this hotel. I was there for a basketball tournament. Called earlier in the day to secure the room since I knew I would check in late. When calling for directions, I was told they were sold out and they had given away my room, even though I secured with a credit card. It was midnight, my daughter had to play at 8am and ALL hotels were sold out, except Ramada Inn. Worst experience ever!!!
Stayed 1 night in Apr 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

2/10 Terrible

Aimee

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
That place needs shut down
Stayed 1 night in Apr 2024

2/10 Terrible

Ernest

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not have a room for me
Stayed 1 night in May 2024

10/10 Excellent

Lester

Stayed 2 nights in Apr 2024

2/10 Terrible

Christine

Stayed 1 night in Apr 2024

2/10 Terrible

Gabrielle

Traveled with group
Disliked: Staff & service
They did not have a room available when I attempted to check in (despite having reserved and paid for my room through Expedia)
Stayed 1 night in Mar 2024

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Nov 2023

10/10 Excellent

Alvira

Stayed 2 nights in Nov 2023

2/10 Terrible

Don

Stayed 2 nights in Jun 2023

4/10 Poor

Adam

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
No utensils in the room, and there were roaches in the room
Stayed 8 nights in Oct 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Sep 2023

2/10 Terrible

Matthew

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

8/10 Good

Joshua

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2023

6/10 Okay

Haley

Liked: Room comfort
The main issue was when I got there my room was not ready at all. Bed not made room not clean. And in the system it told them it was ready so when I walked in I was upset that I couldn’t lay right down and relax
Stayed 1 night in Aug 2023

2/10 Terrible

reham

Stayed 6 nights in Aug 2023

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place I've ever stepped into
Run - and fast! This place is a dump with a strong odor throughout which caused a reaction to my asthma requiring a visit to urgent care. I refused to stay after seeing how bad the place (flooring peeling, holes in wall and sheets, trash in the halls, strong smoke odor throughout, no elevator) was and they have never refunded me, and they even disputed my credit card dispute. This place is not good and should NOT be listed on Hotels.com (I can't believe this place meets the Hotels.com minimum standards).
Stayed 1 night in Jun 2023

2/10 Terrible

Dana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE COMMUNICATION
They call me Saturday morning to let me know they overbooked and cancelled my reservation. Very dissatisfied with the service.
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
If you go to Cincinnati you got to stay here the best Embassy great quality very friendly people
Stayed 2 nights in Jul 2023

2/10 Terrible

David

Traveled with family
I had a text from Welcome Suites that they overbooked and therefore had no room for me. They should cut off taking reservations from Expedia if they can’t honor them. I tried calling Expedia to have another hotel reservation but Expedia doesn’t have a phone number to contact. Ended up booking another hotel that was $80 more money. Not a good experience.
Stayed 2 nights in Jul 2023

2/10 Terrible

Alona

COMPLAINT- REFUND NEEDED
The hotel was overbooked, therefore, I did not have a room. I had to scramble and find another hotel. I need a refund immediately. What is the process for this? 404-644-7275
Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Nope
This place is terrible. We checked in and as soon as we walked in the room we turned around and left. We did not stay there. We asked for a refund which is still pending. The rooms were run down and dirty. The shower curtain had holes, the bed looked more like a cot than a bed. There was what looked like dried blood from meat in the freezer. Do not recommend. Sorry no pics but we got out of there as fast as we could.
Stayed 1 night in May 2023