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TRU BY Hilton Sharonville

2.5 star property

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Photo gallery for TRU BY Hilton Sharonville

Terrace/patio
1 bedroom, premium bedding, desk, laptop workspace
Restaurant
Billiards
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet friendly
  • Housekeeping

Explore the area

Map
11155 Dowlin Drive, Sharonville, OH, 45241
  • Sharonville Convention Center
    ‪1 min drive‬
  • Topgolf
    ‪4 min drive‬
  • Summit Park
    ‪7 min drive‬
  • Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(60 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, premium bedding, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

1 bedroom, premium bedding, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, desk, laptop workspace

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(62 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt Place Cincinnati / Sharonville Convention Center

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (1309)
$254 nightly
The price is $254 total
includes taxes & fees
Hyatt Place Cincinnati / Sharonville Convention Center

About this property

TRU BY Hilton Sharonville

Sharonville hotel with coffee shop/cafe
This hotel features an indoor pool, a fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
TRU BY Hilton Sharonville offers 98 air-conditioned accommodations with designer toiletries and hair dryers. Beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels and Netflix.

Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

TRU BY Hilton Sharonville features an indoor pool and a fitness center. The hotel offers a coffee shop/cafe and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a business center. This business-friendly hotel also offers a picnic area, coffee/tea in a common area, and laundry facilities. Complimentary uncovered self parking is available on site, along with a car charging station.

TRU BY Hilton Sharonville has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 14 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

TRU BY Hilton Sharonville Cinc
TRU BY Hilton Sharonville Hotel
TRU BY Hilton Sharonville Sharonville
TRU BY Hilton Sharonville Hotel Sharonville

TRU BY Hilton Sharonville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 963 reviews
Rating 8 - Good. 217 out of 963 reviews
Rating 6 - Okay. 47 out of 963 reviews
Rating 4 - Poor. 23 out of 963 reviews
Rating 2 - Terrible. 27 out of 963 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was nice
Stayed 2 nights in Mar 2025

8/10 Good

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Faisal

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Jessica

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Rude desk staff

The room was very nice, can't however say the same for the front desk staff. I had reserved through Hotels.com as pay at property. The employee very rudely said "Your reservation was almost canceled, Your card declined." She also said this very loudly in a room full of people. I showed her my reservation said pay at property and she said it isn't their fault I used a third party to book. Then, told me there was a $150 security deposit. I had called the location the previous day to make sure there was NO deposit and was told NO deposit for one night as long as they had my card on file. She was very rude about this and very loud. I was soaked as it was raining outside and I had to sit in the cold lobby for 30 minutes in wet clothes while my friend went to get cash to pay the deposit. If we didn't pay a cash deposit it could take two weeks to get our money back. The stay was great except for this one front desk employee. The location should make sure the third parties know they do not do the pay at property.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing! Check in was fast and easy. Great place to stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property looked like it was built yesterday. The grounds, inside the hotel, and the rooms looked the just opened up. The staff was friendly. The breakfast the following morning was splendid. No complaint from me.
Stayed 1 night in Mar 2025

10/10 Excellent

Nakesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Deysy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Putrice

Liked: Property conditions & facilities
5 stars
Stayed 1 night in Mar 2025

10/10 Excellent

King

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Customer Service, Clean and good breakfast. I recommend it!
Stayed 1 night in Mar 2025

10/10 Excellent

Sammy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new location with easy access off the highway. Nice gym and pool very clean rooms and common areas
Stayed 1 night in Mar 2025

10/10 Excellent

Milosz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tru by Hilton sharonville Cincinnati Ohio was a very nice hotel. I recommend to everyone
Stayed 2 nights in Mar 2025

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Anthony

During the last night of my stay, a dog in another room barked constantly for nearly 6 hours straight! Also, I could smell cigarette and marijuana smoke off and on during my whole stay in the hallway and my room. There was not enough lighting in my room. Despite the additional lamp in the room, it was still too dark.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Had an issue and the night manager took care of it quickly.
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Jasaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean
Stayed 1 night in Feb 2025

10/10 Excellent

April

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the properties fault - it’s just directly off of a very busy interstate. Very easy to access the highway which is nice but it comes at a slight cost. The site itself is amazing otherwise.
Stayed 1 night in Feb 2025

10/10 Excellent

Kayla

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms and excellent breakfast. Pool was a little funky But hotel and room was great!
Stayed 3 nights in Feb 2025

2/10 Terrible

Shawans

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was very nice and clean until we was laying bed and bed bug was crawling on the sheets Staff was notified haven’t heard from management
Stayed 2 nights in Feb 2025

8/10 Good

Frank

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025