Beginning of main content

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Comfort Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Amenities

Property Features

In addition to a full-service spa, BSW - Erlebnishotel Festenburg features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.

Business-related amenities consist of a business center and 2 meeting rooms. This family-friendly hotel also offers a fitness center, a library, and a terrace.

BSW - Erlebnishotel Festenburg is a smoke-free property.

  • Walkway to water
  • Barbecue grill(s)
  • Library
  • Picnic area
  • Express check-in
  • Daily
  • Children's games
  • Number of indoor pools - 1
  • Children's toys
  • Newspapers in lobby (surcharge)
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • Firepit
  • Front desk (limited hours)
  • Business center
  • Express check-out
  • Tours/ticket assistance
  • Electric car charging station
  • Sauna
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of meeting rooms - 2
  • Ski storage
  • Terrace
  • Luggage storage
  • Number of restaurants - 1
  • Banquet hall
  • Laundry facilities
  • Vending machine
  • Total number of rooms - 64
  • Number of floors - 4
  • Arcade/game room
  • Garden
  • Outdoor entertainment area

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Room Amenities

BSW - Erlebnishotel Festenburg offers 64 accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Wheelchair accessible
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Soundproofed rooms
  • Free bottled water
  • Blackout drapes/curtains
  • Shower only
  • Flat-panel TV
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bedrooms - 0
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper
  • Grab bar - near toilet

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

BSW - Erlebnishotel Festenburg has a restaurant on site.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

  • Sauna in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Miniature golf on site
  • Hiking/biking trails on site
  • Rock climbing nearby
  • Cave exploring/spelunking nearby
  • Beach volleyball on site
  • Fishing nearby
  • Mountain biking on site
  • Cross-country skiing nearby
  • Ziplining nearby
  • Sledding on site
  • Playground on site
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Game viewing on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.40 per person, per night for adults; EUR 1.62 per night for guests aged 6-17 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 6 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 4:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Front desk opens daily at 8:00 AM

Social distancing measures are in place

Front desk closes daily at 4:00 PM

Smoke detector

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed for an extra charge of EUR 6 per pet, per day
  • Dogs only
  • 2 total pets
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Pool access available from 7:30 AM to 8:00 PM.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Hotel Names

  • Bsw Erlebnishotel Festenburg
  • BSW - Erlebnishotel Festenburg Hotel
  • BSW - Erlebnishotel Festenburg Clausthal-Zellerfeld
  • BSW - Erlebnishotel Festenburg Hotel Clausthal-Zellerfeld

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?