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Quality Inn West Columbia - Cayce

2.5 star property

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Photo gallery for Quality Inn West Columbia - Cayce

Lobby
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Exterior
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
3020 Charleston Hwy, West Columbia, SC, 29172
  • South Carolina State Museum
    ‪10 min drive‬
  • EdVenture Children's Museum
    ‪10 min drive‬
  • Colonial Life Arena
    ‪10 min drive‬
  • Columbia, SC (CAE-Columbia Metropolitan)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Columbia, SC

  • Pool
  • Breakfast included
  • Spa
  • Parking included
3.8 out of 5, Good, (1003)
The price is $78
per night
$88 total
includes taxes & fees
Mar 9 - Mar 10
Country Inn & Suites by Radisson, Columbia, SC

About this property

Quality Inn West Columbia - Cayce

West Columbia hotel with free breakfast, connected to a shopping center
Along with a nightclub, this hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities, and a 24-hour front desk.
Quality Inn West Columbia - Cayce offers 57 accommodations with bathrobes and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium cable channels and first-run movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This West Columbia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn West Columbia - Cayce features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. This family-friendly hotel also offers a nightclub, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Quality Inn West Columbia - Cayce has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Air hockey
  • Billiards/pool table
  • Bingo
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Foosball table
  • Games
  • Gym
  • Karaoke
  • Nightclub
  • Seasonal outdoor pool
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Windsurfing
  • Wine tours

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • First-run movies

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
Guests under 18 years old are not allowed in the swimming pool

Property is also known as

Country Hearth Inn Cayce Columbia Hotel
Country Hearth Inn Columbia Hotel
Country Hearth Inn Cayce Columbia
Country Hearth Inn Cayce

Quality Inn West Columbia - Cayce Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 96 out of 349 reviews
Rating 8 - Good. 95 out of 349 reviews
Rating 6 - Okay. 63 out of 349 reviews
Rating 4 - Poor. 45 out of 349 reviews
Rating 2 - Terrible. 50 out of 349 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Average
I saw baby roaches...room was stale not fresh. Very average. Customer service was average...didnt feel wanted
Stayed 1 night in Nov 2024

10/10 Excellent

Andra

Stayed 1 night in Nov 2024

10/10 Excellent

Saydi

Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Needs better maintenance.
The property could use some maintenance. The door sweep was missing at the entrance door. The sink was missing the drain plug. The bathtub water handle was broken. One of the electrical outlet boxes was loose. Nothing was so broken that it affected my overall stay but the damage was disappointing.
Stayed 1 night in Nov 2024

8/10 Good

Hugh

Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Stayed 1 night in Oct 2024

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv was unplugged for some reason so I pulled out the Little dresser unit to plug it in and that afforded me a great view of the rodent excrement that was behind it. The whole place was dirty and nasty feeling. Their giant in GOD we trust signed by the front desk didn't inspire confidence either. Seems like perhaps they're waiting for their god's return before they actually invest any money in the property or even the cleaning.
Stayed 1 night in Nov 2024

4/10 Poor

Janakiraman

Disliked: Staff & service, amenities, property conditions & facilities
No hot water, unresponsive staff
Stayed 2 nights in Oct 2024

6/10 Okay

Katherine

Traveled with partner
The evening of our arrival there was confusion about the amount owed - Expedia reservation showed I had paid in full, they never paid the hotel so we had to pay for the stay again. Then the toilet was clogged - when we went to the desk to notify them they handed us a plunger instead of sending someone to the room. There were dried shoe prints on the floors Used soaps in the shower Broken beer bottles in the parking lot Breakfast first morning was less that mediocre as well. We’d stay again since all we did was sleep there but don’t expect a 4 or 5 star place if you do stay.
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onmy complaint I had was; the bathroom door dragged across the tile floor! Door needs to be cut down to give it room to operate. Everything else was satisfactory.
Stayed 1 night in Nov 2024

4/10 Poor

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

peter

Liked: Cleanliness, staff & service
Adequate resting place
The rooms were very satisfactory.However, the mattresses were not too comfortable and the beds were not secure.They slid on the frames alot.
Stayed 3 nights in Oct 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Bobby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except noise from motorcycles.
Stayed 3 nights in Oct 2024

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room and breakfast area, does not recomme
This was by far the dirtiest hotel I have stayed in in a very long time. It was probably decent when it was newly renovated but it is disgusting now. Would not stay there again if it were free frankly. Holes in the comforter from cigarettes. Dirt on the walls, the bathroom door was literally rotting away.
Stayed 1 night in Oct 2024

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice
Stayed 1 night in Oct 2024

2/10 Terrible

Jermain

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells awfully.. Staff is rude,unsafe for families... Wanted to cancel as soon as I arrived and management was unhelpful and super rud.. Management sed you paid you stay..
Stayed 1 night in Sep 2024

2/10 Terrible

Casey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cayace Crappy Inn
We stayed here twice sept 20th we checked in and was not forced to put up a depoist for the room we already paid for.....rooms werw kinda out dated burn marka o the blankets and it smelled Sept 28th said here checked in was forced to pay the stupid for dollar deposit rven tho the person in front of ua was not ...breakfast was cold ans not good limited options ....rude front desk again .....rooms not that cleaned ......will not stay here again much rather drive the 14 houra to florida then stay here again.......cashier at the pilot across the street told me thay it was a shady hotel well i believe it .....would give negative stars in posbile
Stayed 1 night in Sep 2024

2/10 Terrible

Kavell

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible smell in room, ROACH IN SHOWER!!!
Stayed 1 night in Sep 2024

8/10 Good

Caroline

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The bathroom floor and walls were not in good repair, the vanity side outlet was just an outlet cover over a whole in the wall and the floors were just not very clean.
Stayed 3 nights in Sep 2024

6/10 Okay

Lori

Disliked: Staff & service, amenities, property conditions & facilities
Didnt refund $40 deposit 7 days after stay as promised and had to get my bank involved to dispute the charge. Otherwise, its a decent, cheap place to stay if youre just passing through for area attractions and just need to sleep.
Stayed 2 nights in Aug 2024

6/10 Okay

Cynthia

Liked: Staff & service
Disliked: Amenities
I DID NOT EXCPECT IT TO BE IN A PARKING LOTT
Stayed 1 night in Aug 2024

2/10 Terrible

Sondra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
THE WASH RAG AND TOWELS WAS DIRTY, I SAW THEM WASH THEM AND THEY CAME OUT THE MACHINE STILL DINGY
Stayed 3 nights in Aug 2024

8/10 Good

Kendall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall stay was pleasant. The noise from being next to the highway was a little annoying and the stained bath towels could have been replaced.
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Aug 2024