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Candlewood Suites Houston (The Woodlands), an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Houston (The Woodlands), an IHG Hotel

Exterior
Exterior
Lobby
Fridge, microwave, stovetop, dishwasher
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Kitchen
  • Air conditioning

Explore the area

Map
17525 St Lukes Way, The Woodlands, TX, 77384
  • Texas Children's Hospital The Woodlands
    5 min walk
  • Taco Cabana
    15 min walk
  • Terminal B Station
    30 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    27 min drive

Room options

View all photos for Studio Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing, Bathtub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Hearing, Bathtub)

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Hearing, Roll-In Shower)

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Candlewood Suites Houston (The Woodlands), an IHG Hotel

Hotel in College Park
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Limited housekeeping is available.
Candlewood Suites Houston (The Woodlands), an IHG Hotel offers 91 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This The Woodlands hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Candlewood Suites Houston (The Woodlands), an IHG Hotel features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. This hotel offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers barbecue grills, gift shops/newsstands, and a picnic area. Complimentary self parking is available on site.

Candlewood Suites Houston (The Woodlands), an IHG Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites HOUSTON Hotel WOODLANDS
Candlewood Suites HOUSTON WOODLANDS
Candlewood Suites WOODLANDS
Candlewood Suites WOODLANDS HOUSTON
Candlewood Suites Houston Woodlands Hotel
Candlewood Suites Houston Woo
Candlewood Suites Houston (The Woodlands)

Candlewood Suites Houston (The Woodlands), an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 306 out of 629 reviews" "
Rating 8 - Good. 179 out of 629 reviews" "
Rating 6 - Okay. 76 out of 629 reviews" "
Rating 4 - Poor. 37 out of 629 reviews" "
Rating 2 - Terrible. 31 out of 629 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alonzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Apr 2024

6/10 Okay

Robin, Lake Jackson

Stayed 1 night in Jul 2024

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed two nights in this property. Got woken up at 2 AM by random kids screaming playing in the hallway. Roaches came out of the sink when I tried to make food in room. The whole motel smelled musky and dirty. Will not be staying here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Very convenient location
Stayed 2 nights in Mar 2024

8/10 Good

Michele

Stayed 1 night in Jun 2024

2/10 Terrible

Susan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff, dirty, bedside lights not working, loud partying
Stayed 1 night in Jun 2024

8/10 Good

Dawn

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and very helpful.. always with a smile
Stayed 1 night in Jun 2024

10/10 Excellent

JUAN

Stayed 1 night in Jun 2024

6/10 Okay

Fredrick

Disliked: Cleanliness, property conditions & facilities
Hotel needs a major renovation
Room had better days. Smelled musty and night table was moldy. Carpet was very old and dusty.
Stayed 5 nights in Mar 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No coffee!
They were out of coffee for the rooms. Refrigerator did not work. AC was poor quality, didn’t cool room off.
Stayed 1 night in May 2024

10/10 Excellent

Rosa

Stayed 4 nights in May 2024

6/10 Okay

Donald

Liked: Cleanliness, staff & service
People were friendly....place appeared clean. We couldn't get our room keys to work...We even got a 2nd set. That appeared to be a common problem from chatting with other guests. Room was either freezing or we had to turn off the AC...There was no in between, Facility needs updated, but appears they are working on it now
Stayed 4 nights in May 2024

6/10 Okay

Marcel

Liked: Staff & service
Stayed 2 nights in May 2024

8/10 Good

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Carolyn A

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Tucked behind a medical building,hard to find entrance. Two cars broke into while we were there. Upgrades happining but kinda shotty work.
Stayed 2 nights in Apr 2024

10/10 Excellent

Anthony, Waiuku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right from my initial booking process, through checking in, to my room, the condition of the facilities and the helpfulness of the staff this is an excellent hotel. Thank you for making my Houston visit exactly as I had planned and hoped.
Stayed 8 nights in Apr 2024

4/10 Poor

Melissa

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2024

10/10 Excellent

Rosalind

Stayed 1 night in Apr 2024

10/10 Excellent

Suzanne

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They excel over hotels in this area for cleanliness, hospitality and care for their guests.
Stayed 1 night in Mar 2024

10/10 Excellent

Larry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Beverly

Business traveler, Traveled with partner
Disliked: Staff & service, amenities
My key card did not work, i had to walk down to the front desk three times and the staff was not very pleasant about it all. They ended up giving me a different room further away and that key finally worked. I am a senior so all that walking to get a key to work was not good. The room was ok, the bed was not comfortable and the tv in the new room was not working well So we gave up trying to watch it as i was too tired. We stayed at this property as it was close to the hospital. My husband was having a heart procedure early in the morning. We arrived an hour before 3pm check in but was told she would have to charge me a 25.00 early check in fee. She did state she had rooms ready but i decided to wait out the hour. The two ladies working the front desk were not pleasant at all. The man that helped us with the final key that worked was pleasant. This property does not offer breakfast and they do not have a ice machine. You have to turn on the icemaker in the freezer and wsit till it makes ice cubes. Not planning on staying here again.
Stayed 1 night in Mar 2024