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Candlewood Suites Houston (The Woodlands) by IHG

2.5 star property

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Photo gallery for Candlewood Suites Houston (The Woodlands) by IHG

Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Exterior
Lobby sitting area
Outdoor dining

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
  • Parking included
$76
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
17525 St Lukes Way, The Woodlands, TX, 77384
  • Texas Children's Hospital The Woodlands
    ‪5 min walk‬
  • Memorial Hermann
    ‪3 min drive‬
  • MD Anderson Cancer Center
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪32 min drive‬

Room options

View all photos for Studio Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite

8.6 out of 10
Excellent
(8 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing, Bathtub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Hearing, Bathtub)

8.0 out of 10
Very good
(1 review)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(36 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 800 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Hearing, Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Heritage Inn & Suites The Woodlands, Trademark by Wyndham

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, 1,492 reviews
Heritage Inn & Suites The Woodlands, Trademark by Wyndham

About this property

Candlewood Suites Houston (The Woodlands) by IHG

Hotel in College Park
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Limited housekeeping is available.
Candlewood Suites Houston (The Woodlands) by IHG offers 91 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This The Woodlands hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Candlewood Suites Houston (The Woodlands) by IHG features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. This hotel offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers barbecue grills, gift shops/newsstands, and a picnic area. Complimentary self parking is available on site.

Candlewood Suites Houston (The Woodlands) by IHG is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites HOUSTON Hotel WOODLANDS
Candlewood Suites HOUSTON WOODLANDS
Candlewood Suites WOODLANDS
Candlewood Suites WOODLANDS HOUSTON
Candlewood Suites Houston Woodlands Hotel
Candlewood Suites Houston Woo

Candlewood Suites Houston (The Woodlands) by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 334 out of 707 reviews
Rating 8 - Good. 198 out of 707 reviews
Rating 6 - Okay. 89 out of 707 reviews
Rating 4 - Poor. 43 out of 707 reviews
Rating 2 - Terrible. 43 out of 707 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

cynthia

Traveled with family
Disliked: Staff & service
The bathroom door was hard to close. The sheets looked like they needed to be changed. The AC looked to have blood or some other kind of substance on it. Waited 10 minutes at the front desk for someone to even check us in.
Stayed 1 night in May 2025

6/10 Okay

Yolanda

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

8/10 Good

Charles, Kirbyville

Stayed 1 night in May 2025

8/10 Good

Bryon

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Shirley

Stayed 3 nights in May 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They were renovating and they only clean the rooms once a week. Or when you check out. The ladies at the desk in the day was not that friendly but the night ladies was great. They didn’t have regular coffee in the room because they ran out. They said that we can come downstairs and get but I drink it before I get dress and didn’t want to go to the lobby to get it.
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Charles, Kirbyville

Liked: Amenities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Nadja

Stayed 1 night in Apr 2025

2/10 Terrible

Maria

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was under construction, and we hadn’t been informed about it. They were painting it, and the smell of paint was very strong on all floors. The gym was closed because it was also under construction. The room had a strong musty smell, and the only way to reduce it was to set the AC very low. The mattresses were old and uncomfortable. The coffee machine didn’t work, so I couldn’t even have a cup of coffee. I would never stay at this hotel again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Latricia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for Ironman. The property was under construction while there… painting, gym was closed, Property was being pain
Stayed 4 nights in Apr 2025

2/10 Terrible

Lisa

Stayed 3 nights in Apr 2025

2/10 Terrible

Kathryn

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is under construction and is a mess. The gym was a big reason I booked this place - under construction, covered in paint supplies and all equipment piled in the center of the room. The cable tv - not working, sorry have you ever traveled with a toddler? Oh boy. The room was actually pretty decent, but they still had painters tape all on the smoke detectors and sprinklers throughout the rooms and all the hallways of the floor we stayed on. Not exactly safe. There was sheetrock dust all on the hallway, the elevators, etc. I went to do a quick load of laundry and the smell in there was unreal. One of the washers must have malfunctioned and was completely full of dirty laundry water. Anyway, so I asked the front desk worker for a partial refund due to the gym and the cable issues alone and I was told a manager would reach out to me. I didn’t want to rag her too much because she was very sweet and seemed nervous. So I thought ok great, I’ll tell the manager when he calls me. I was off to a medical appt next morning so I couldn’t go looking for them. No phone call. What a joke. They could care less apparently? I asked Expedia to deal with it and by this point I was upset enough that I wanted a full refund, but this was denied. So that gives them not only an unsafe environment, unclean environment, and also poor customer service all around. Zero hospitality. Also, I never write bad reviews, so that should say something.
Stayed 1 night in Apr 2025

10/10 Excellent

Evan A.

Stayed 1 night in Mar 2025

8/10 Good

Evan A.

Stayed 2 nights in Mar 2025

10/10 Excellent

Charles, Kirbyville

Stayed 2 nights in Apr 2025

6/10 Okay

Kelly

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

Glad I only spent 1 night, hotel was a disaster!

I was shocked when I arrived, that my “check in” was done in the hallway of the rooms. The clerk had a fold up table in the doorway of one of the rooms due to all the construction that was happening. Then walking down the hallway on an upper floor, to my room, the floors were VERY soft and I don’t mean in a good way. You could feel the floors were rotting away and it felt unsafe. Walking to our room all you could hear was screaming kids and TV’s blaring. I travel to this area multiple times a month and for the rate paid, it was by far the worst hotel in price and amenities comparison. I do hope the construction brings this outdated hotel into a better safety situation.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the room, but disappointed that Fitness Center was closed for repair, the hallway floors were dusty and torn up for carpet replacements, the clocks in my room were not adjusted for Daylight Savings Time and hand sanitizer dispensers in halls were empty. Also the location was tricky to find in the dark.
Stayed 2 nights in Apr 2025

2/10 Terrible

Audra

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked it because we had a family member in the hospital and it was close, then when we got there, there was no visible signs for entry, all doors were locked, under construction very dirty, there were people doing drugs in the patio area…. Had to go find somewhere else to stay a waste of our money…. Definitely would not recommend staying here…. Really not even worth a star at all but had to submit something……
Stayed 2 nights in Mar 2025

6/10 Okay

Laura

Liked: Staff & service
Nice enough just didn't like seeing coach roaches in the bathroom.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ollie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part of this property is the size and professional appearance of the rooms. It looked like a very nice residence, rather than a sterile hotel room. Since this is called a "suites" hotel, I thought that there would be more than one room. It is a large and spacious room, with different sections for eating sleeping and working. The bathroom and the closet are the only separate rooms. Everything else is open. It's very nice, but the term "suites" is a bit misleading.
Stayed 1 night in Mar 2025

2/10 Terrible

Dadrion

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Beth

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Staff was extremely friendly! The room was nice with some minor flaws. It looks like they are currently remodeling, which is good. The carpet in the hallways was pretty gross.
Stayed 1 night in Mar 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Luis

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of work being done around the building and inside hotel, noise, extra strong smell of marijuana in the hallways
Stayed 1 night in Feb 2025