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Crowne Plaza Shenandoah by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Shenandoah by IHG

Interior detail
Outdoor pool, free cabanas, pool umbrellas
Exterior
Restaurant
Cocktail bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Room service

Explore the area

Map
19333 David Memorial Drive, Shenandoah, TX, 77381
  • Memorial Hermann
    ‪1 min drive‬
  • Woodlands Mall
    ‪3 min drive‬
  • Cynthia Woods Mitchell Pavilion
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Refrigerator)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Shenandoah by IHG

4-star Shenandoah hotel walkable to Main Event Entertainment
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Crowne Plaza Shenandoah by IHG offers 152 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Crowne Plaza Shenandoah by IHG features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 4-star property. Event facilities measuring 6997 square feet (650 square meters) include conference space. This business-friendly hotel also offers a garden, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Crowne Plaza Shenandoah by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11 AM.
Johnny's - Onsite restaurant.
The Blue Bar - Onsite cocktail bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Johnny's
  • The Blue Bar

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 6,997 square feet of conference space
  • Business center

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (70 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Shenandoah-The Woodlands Hotel
Holiday Inn Shenandoah-The Woodlands
Holiday Inn Hotel Shenandoah-The Woodlands
Holiday Inn Hotel Woodlands
Holiday Inn Shenandoah-The Woodlands
Holiday Inn Woodlands
Hotel Holiday Inn Hotel & Suites Shenandoah-The Woodlands
Holiday Inn Hotel & Suites Shenandoah-The Woodlands Shenandoah
Holiday Inn Hotel Suites Shenandoah The Woodlands
Holiday Inn Shenandoah The Woodlands
Shenandoah The Woodlands
Crowne Plaza Shenandoah
Crowne Plaza Shenandoah by IHG Hotel
Crowne Plaza Shenandoah an IHG Hotel
Crowne Plaza Shenandoah by IHG Shenandoah
Crowne Plaza Shenandoah by IHG Hotel Shenandoah
Holiday Inn Hotel Suites Shenandoah The Woodlands

Crowne Plaza Shenandoah by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 697 out of 1002 reviews
Rating 8 - Good. 176 out of 1002 reviews
Rating 6 - Okay. 70 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was everything I wanted it to be from comfort, cleanliness, communication. We will for sure stay there moving forward when needed!
Stayed 2 nights in Jan 2025

6/10 Okay

chao

Stayed 4 nights in Dec 2024

10/10 Excellent

Adib

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How clean and spacious it was.
Stayed 2 nights in Dec 2024

8/10 Good

Rory

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was attentive to our needs. The area was quiet. Well lit areas. Workout room was sufficient.
Stayed 4 nights in Dec 2024

10/10 Excellent

Faith

Stayed 1 night in Nov 2024

10/10 Excellent

Romeo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Geselle

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was close enough to the free way to easily travel, but far enough that traffic was not a noise concern. The room didn't have any open outlets that we are aware of, that were actually working. No usb or other charging ports for technological items. Water takes a good 3 minutes to get hot. I was taking a cold shower because I thought it didn't have hot water and I had no choice, but in the middle of my shower it finally got hot. THe staff was nice and the gym was sufficient for my needs.
Stayed 2 nights in Dec 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice
Stayed 1 night in Dec 2024

8/10 Good

Raymond

Property is good, but staff is always slow at responding to your request
Stayed 2 nights in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay! Will stay there again
Stayed 1 night in Oct 2024

6/10 Okay

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yummy breakfast
Breakfast was delicious. Definitely worth the extra charge. Hot tub was awesome too.
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We live close by, and stay here for a date night. The restaurant in the hotel is superb, the Christmas decorations were nice, staff was very friendly. The only thing that would’ve made the hotel better would’ve been if the TVs were smart TVs because the cable was very minimal.
Stayed 1 night in Dec 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tyler

Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca, Sherwood

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was safe and easy to get in and out of. The facility was clean and smelled awesome every time you entered the front door!
Stayed 4 nights in Nov 2024

10/10 Excellent

Miguel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Allyssa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Adib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean
Stayed 1 night in Nov 2024

8/10 Good

EDUARDO

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

4/10 Poor

LaAsia

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The worker decided to charge my card without my authorization for an additional $250 and when asked about it she stated “yes I did”.
Stayed 1 night in Nov 2024