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Crowne Plaza Shenandoah - The Woodlands Area by IHG

4.0 star property

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Photo gallery for Crowne Plaza Shenandoah - The Woodlands Area by IHG

Interior detail
Outdoor pool, free cabanas, pool umbrellas
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Room service

Explore the area

Map
19333 David Memorial Drive, Shenandoah, TX, 77381
  • Memorial Hermann
    ‪17 min walk‬
  • Woodlands Mall
    ‪2 min drive‬
  • Cynthia Woods Mitchell Pavilion
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Refrigerator)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Heritage Inn & Suites The Woodlands, Trademark by Wyndham

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.6 out of 5, Wonderful, (1315)
$125 nightly
The price was $147
The price is $125 total
includes taxes & fees
Heritage Inn & Suites The Woodlands, Trademark by Wyndham

About this property

Crowne Plaza Shenandoah - The Woodlands Area by IHG

4-star Shenandoah hotel walkable to Main Event Entertainment
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Crowne Plaza Shenandoah - The Woodlands Area by IHG offers 152 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Crowne Plaza Shenandoah - The Woodlands Area by IHG features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 7 meeting rooms. Event facilities measuring 7770 square feet (722 square meters) include conference space. This business-friendly hotel also offers a garden, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Crowne Plaza Shenandoah - The Woodlands Area by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11 AM.
Johnny's - Onsite restaurant.
The Blue Bar - Onsite cocktail bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Johnny's
  • The Blue Bar

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • 7,770 square feet of conference space
  • Business center

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (70 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Shenandoah-The Woodlands Hotel
Holiday Inn Shenandoah-The Woodlands
Holiday Inn Hotel Shenandoah-The Woodlands
Holiday Inn Hotel Woodlands
Holiday Inn Shenandoah-The Woodlands
Holiday Inn Woodlands
Hotel Holiday Inn Hotel & Suites Shenandoah-The Woodlands
Holiday Inn Hotel & Suites Shenandoah-The Woodlands Shenandoah
Holiday Inn Hotel Suites Shenandoah The Woodlands
Holiday Inn Shenandoah The Woodlands
Shenandoah The Woodlands
Crowne Plaza Shenandoah
Crowne Plaza Shenandoah by IHG
Crowne Plaza Shenandoah an IHG Hotel
Holiday Inn Hotel Suites Shenandoah The Woodlands
Crowne Plaza Shenandoah - The Woodlands Area by IHG Hotel
Crowne Plaza Shenandoah - The Woodlands Area by IHG Shenandoah

Crowne Plaza Shenandoah - The Woodlands Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 685 out of 1001 reviews
Rating 8 - Good. 179 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hunter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on the staff, from Carlina in the restaurant to Trent on the front desk. An enjoyable stay.
Stayed 7 nights in Feb 2025

4/10 Poor

Verified traveler

Disliked: Staff & service

Don’t go here

No soap in bathrooms, rude front desk mgr, not given breakfast vouchers upon check in, worst three-star stay ever.
Stayed 1 night in Feb 2025

10/10 Excellent

sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a small leak in ceiling in the shower. Other than that, it was a perfect stay.
Stayed 1 night in Feb 2025

2/10 Terrible

Doug

Stayed 1 night in Feb 2025

10/10 Excellent

Richard, Sterling

Stayed 2 nights in Jan 2025

10/10 Excellent

Dennis

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Desiree

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family

Great hotel showing some wear & tear.

I've stayed here on & off over the past few years when visiting my son. The lobby, bar and restaurant, as well as meeting facilities are well designed and far above average for this hotel class. The room & bathrooms are well appointed. I love having a microwave & refrigerator in the room! The soaps, full size shampoo & body wash dispensers are a really nice addition to the bathroom. The towels are always fresh and plentiful. Front desk staff are always friendly & efficient. BEST part is the freezing COLD AC! Many hotels limit how low you can set the AC. This hotel does not - so I can crank the AC down to 65°F and be completely happy! HOWEVER, on my most recent visit, I could see that wear & tear has taken a toll. The carpet in my room was worn. Baseboards were very dusty, drawers were sticking, and some of the buttons on the tv remote were not working. But the worst part was in the bathroom. There appeared to be a leak that occurred in the ceiling and wall by the bathroom door. The thick, grass-cloth wallpaper had pulled away from the wall at the seams and around the top of the door. Underneath the paper was a black goo. It could have been adhesive, or it could have been black mold. It did not look good. There was NOT a moldy smell. I didn't change rooms because it was late and I was only planning to be there one night. Room was #202 if management is reading this. I still highly recommend this hotel for its location, design, amenities and VALUE.
Stayed 1 night in Jan 2025

10/10 Excellent

Angela

Stayed 1 night in Jan 2025

10/10 Excellent

TAMARA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jan 2025

10/10 Excellent

KATHERINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hair dryer would have been nice. Didnt oack one, since mosthotels have them .
Stayed 2 nights in Jan 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Irma

Traveled with partner
Property is located in a nice area. I did not expect this hotel not to have access to an eating breakfat area as other hotels have. Would have been nice to be able to eat breakfast in an open area along with other guest.
Stayed 7 nights in Jan 2025

6/10 Okay

Lauren

The room had poor lighting And the hotel was very noisy
Stayed 1 night in Jan 2025

10/10 Excellent

Kristan, Lumberton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here 4 years in a row and absolutely love it! It’s within walking distance to the lifts and close to all the restaurants in town.
Stayed 1 night in Dec 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Very good property all around!
Stayed 3 nights in Jan 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was everything I wanted it to be from comfort, cleanliness, communication. We will for sure stay there moving forward when needed!
Stayed 2 nights in Jan 2025

6/10 Okay

chao

Stayed 4 nights in Dec 2024

10/10 Excellent

Adib

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How clean and spacious it was.
Stayed 2 nights in Dec 2024

8/10 Good

Rory

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was attentive to our needs. The area was quiet. Well lit areas. Workout room was sufficient.
Stayed 4 nights in Dec 2024

10/10 Excellent

Faith

Stayed 1 night in Nov 2024