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Hyatt House The Woodlands / Shenandoah

3.0 star property

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Photo gallery for Hyatt House The Woodlands / Shenandoah

Terrace/patio
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Coffee/tea maker
Outdoor pool, pool umbrellas, sun loungers
Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed with Sofa bed, Bathtub) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
18645 Residence Drive, Shenandoah, TX, 77385
  • Memorial Hermann
    ‪2 min drive‬
  • Cynthia Woods Mitchell Pavilion
    ‪4 min drive‬
  • MD Anderson Cancer Center
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed with Sofa bed, Bathtub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed with Sofa bed, Bathtub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Den)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in Shower, Den)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed)

Coffee/tea maker

Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Kitchen

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Heritage Inn & Suites The Woodlands, Trademark by Wyndham

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.6 out of 5, Wonderful, (1315)
$125 nightly
The price was $147
The price is $125 total
includes taxes & fees
Heritage Inn & Suites The Woodlands, Trademark by Wyndham

About this property

Hyatt House The Woodlands / Shenandoah

3-star Shenandoah hotel close to CHI St. Luke's Health–The Woodlands Hospital
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available once per stay.
Hyatt House The Woodlands / Shenandoah offers 148 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Hyatt House The Woodlands / Shenandoah provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 1022 square feet (95 square meters) include conference space. This business-friendly hotel also offers laundry facilities, a convenience store, and an ATM. Onsite covered self parking is complimentary.

Hyatt House The Woodlands / Shenandoah is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt House The Woodlands / Shenandoah has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (once per stay)

Business services

  • 1,022 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (34 inch wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (14 inches high)

More

  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per pet, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt House THE Woodlands shenandoah
Hyatt House The Woodlands / Shenandoah Hotel
Hyatt House The Woodlands / Shenandoah Shenandoah
Hyatt House The Woodlands / Shenandoah Hotel Shenandoah

Hyatt House The Woodlands / Shenandoah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 961 reviews
Rating 8 - Good. 170 out of 961 reviews
Rating 6 - Okay. 62 out of 961 reviews
Rating 4 - Poor. 27 out of 961 reviews
Rating 2 - Terrible. 32 out of 961 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Jessica

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I didn’t like that they would not take chime or cash app. I had to use a credit card and they guy who checked me in didn’t tell me about the $100 deposit until after he processed my card. Then the room has a broken thermostat so we didn’t have a working heater and the room was cold. We told front desk and they told us to give it an hour and if it didn’t work they could change us rooms which I found to be a lack in customer service because I had already unpacked my luggage. I would have expected the rate to go down for such an inconvenience but they didn’t offer any compensation for the room. Needless to say it’ll probably be the first and last time I stay at that hotel or branch of hotels.
Stayed 2 nights in Feb 2025

8/10 Good

Kanuj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Best bed I have ever been in. The room was the clean. Breakfast was amazing so many options. Loved the hot tub.
Stayed 1 night in Feb 2025

6/10 Okay

Brian

Liked: Staff & service
Nice place but pillows & matress sucked. Door to bathroom in room, sliding door, sucked.
Stayed 3 nights in Feb 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Clifford

Stayed 1 night in Feb 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Loved Everything About This Property!!! Even The Pool was Open In The Winter! We Will Most Definitely Return !!!! Friendly & Helpful Staff!! Deposit Was 100.00
Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Liked: Staff & service, amenities, property conditions & facilities
The property was very nice and the staff very friendly
Stayed 2 nights in Feb 2025

10/10 Excellent

Abraham S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

Very convieniant and safe
Stayed 1 night in Feb 2025

10/10 Excellent

Amaru

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best room I’ve been to in a minute and nice area close to good food spots and arcades and movie theater
Stayed 2 nights in Feb 2025

8/10 Good

Tonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Value

Friendly, helpful staff! Clean hotel! Nice hot tub! Great stay! Highly Recommend!
Stayed 3 nights in Feb 2025

10/10 Excellent

edwin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here, bed was super comfy and room was really nice, will come back when traveling in this area. Highly recommended!

10/10 Excellent

Shante

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love my stay
Stayed 1 night in Jan 2025

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how clean, organized and friendly the staff is at this hotel. Keep up the good work.
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Roberto, WILMINGTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 4 nights in Oct 2024

8/10 Good

George

Liked: Staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Bryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good overall.

The staff was friendly and great. It looked like a hospital from the outside. Inside was pretty warm and inviting. The bed and pillows could really use some improvements. The area was great with Dave and busters right there along with food options and a movie theater.
Stayed 3 nights in Jan 2025

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Antoinette, Houston

The bed was uncomfortable. The air conditioner was noisy. The refrigerator was noisy and pops. The room when you come in had a bad smell and the spray they use was not helpful with the bad smell. I waited ten to fifteen minutes to check in because nobody was there at the front desk. The hot water didn’t get hot enough just stayed warm. I will not be booking at this location again.
Stayed 1 night in Jan 2025