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The place is really nice, but we didn't have hot water in the shower. I asked the lady in the office and instead of going and check herself I was told to open the faucet the opposite way. I did it and of course didn't work. A the end we ended up not having hot water during our 2 day stay

Great hotel, highly recommended

Lovely hotel right on the lagoon. Quiet and peaceful, great for relaxing and enjoying a quiet stay with family. Our room was spacious and the staff accommodated an extra mattress in the room for our son. Room was clean but they do need to pay attention to details...like dusting tables, and removing stains in the shower walls and floor but other than that it was ok. Ac worked perfectly and we han an amazing view to the lagoon. Hotel restaurant is small with a few options to eat, good for breakfast or a quick meal at the hotel, it takes a little time to eat when they have two or more tables waiting though. We booked a private tour with the hotel and it was a great experience for us. They included fruits and drinks in the price. The staff was very friendly and informative, the captain of the boat Emmanuel and his crew Mariano were very friendly and patient with our child and quite informative during the excursion. The hotel has a nice, clean pool where you can relax and enjoy a great view. You can swim in the lagoon from their dock, they have kayaks at no extra cost. Would recommend staying here.

Very nice and quiet hotel. If you want peace, this is the place with no TV but excelent WiFi Breakfast is included and it is more than complete and delicious. Very good experience for me and my family. All personnel is very kind and in the restaurant the service is awesome.

Don’t think twice about clicking on and reserving at MÍA Hotel and Resort! Excellent location and service! Our little family of 4 truly enjoyed our stay. While the lagoon and location are absolutely breathtaking, it is the people that made our experience so memorable and wonderful; especially, Andrea “Gong” (Reception); Daniel, Angel and Manuel (Hunab Ku Servers); Ignacio (Pontoon Tour Guide); Alondra (Sip and Paint); and Leydi (Reception). Looking forward to returning in the future! God bless.

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