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Best Western The Westerly Hotel

3.0 star property

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Photo gallery for Best Western The Westerly Hotel

Lobby
Exterior
3 bars/lounges, pub
Lobby
3 bars/lounges, pub

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast included
  • Gym
  • Housekeeping

Explore the area

Map
1590 Cliffe Ave, Courtenay, BC, V9N 2K4
  • Courtenay and District Museum and Paleontology Centre
    ‪13 min walk‬
  • Courtenay and District Memorial Outdoor Pool
    ‪19 min walk‬
  • St. Joseph General Hospital
    ‪6 min drive‬
  • Courtenay, BC (YCA-Courtenay Airpark)
    ‪9 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Balcony

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed, Accessible, Balcony

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

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Front of property

Bayview Hotel

  • Pool
  • Breakfast included
  • Pet friendly
  • Waterslide
4.7 out of 5, Exceptional, (1356)
The price is $126
per night
$145 total
includes taxes & fees
Mar 9 - Mar 10
Bayview Hotel

About this property

Best Western The Westerly Hotel

3-star Courtenay hotel with 3 restaurants
3 restaurants, 3 bars/lounges, and a fitness center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and 24-hour room service.
Best Western The Westerly Hotel offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Courtenay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 14000 square feet (1260 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a vending machine, and concierge services. Complimentary covered self parking is available on site, along with a car charging station.

Best Western The Westerly Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 11:00 AM. An additional breakfast (subject to charges) is served daily.
The Westerly Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
The Flying Canoe Pub - This pub specializes in American cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Chalk Lounge
  • The Flying Canoe Pub
  • The Westerly Restaurant

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (14,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Plus Westerly
Best Western Plus Westerly Hotel
Best Western Plus Westerly Hotel Courtenay
Best Western Westerly Hotel Courtenay
Best Western Westerly Hotel
Best Western Westerly Courtenay
Best Western Westerly
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
Best Western The Westerly Hotel Convention Centre
Best Western Plus The Westerly Hotel Convention Centre
Best Westerly Courtenay
The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel
Best Western The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel Courtenay

Best Western The Westerly Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 360 out of 954 reviews
Rating 8 - Good. 393 out of 954 reviews
Rating 6 - Okay. 136 out of 954 reviews
Rating 4 - Poor. 46 out of 954 reviews
Rating 2 - Terrible. 19 out of 954 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

ZOE

Stayed 2 nights in Nov 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean rooms and no lingering smells. early morning (6 am) doors started opening then a loud close.. we went down to breakfast at 9..and the food was not fresh and just warm..i know not many people using the hotel during winter months. so i do understand..but was disappointed
Stayed 1 night in Nov 2024

10/10 Excellent

michele

Traveled with family
Liked: Property conditions & facilities
The front person(Matthew) was very helpful and service with a smile.
Stayed 1 night in Nov 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024

8/10 Good

Len

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice. Breakfast was okay. Rooms were quiet, but surrounding areas a bit noisy. All the staff were great. I would definitely recommend it to others.
Stayed 3 nights in Nov 2024

8/10 Good

Venessa

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Tracy

Stayed 1 night in Oct 2024

8/10 Good

tom

Stayed 1 night in Oct 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Sharookh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinient location, friendly staff and good and clean rooms
Stayed 2 nights in Oct 2024

10/10 Excellent

Fabricio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend the night and good breakfast too
Stayed 1 night in Oct 2024

8/10 Good

Joseph

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Shaylie Ann Margaret

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff ,,was given upgrade with bottle of wine for EXPEDIA travel ,,almost unheard of ,,, have stayed few times before , but this service was exceptional,, yes bit pricey but worth it when in the mountains,,highly recommend
Stayed 5 nights in Aug 2024

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service
We stayed in the older part, which was fixed up nice, except it was noisy. You can hear everything between the rooms, and the drunk people outside. It is a nice central location and easy walk to the downtown and also the trail to around the Airpark.
Stayed 3 nights in Oct 2024

8/10 Good

Jora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Shannon

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed bugs
Unfortunately my room had bed bugs. I have several bites all over my body, arms, hands, neck and face. As well there were several people loitering in the lobby and outside at all times. I will say however that the staff was very hospitable and my stay was fully covered. I will not be returning despite the service though.
Stayed 1 night in Sep 2024

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool table room
Stayed 2 nights in Oct 2024

8/10 Good

Keith

Stayed 1 night in Oct 2024

8/10 Good

Rita

Traveled with family and small children, Business traveler
Liked: Amenities
Was sufficient for our needs and would stay again.
Stayed 1 night in Oct 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
I found the fan of the heating unit very loud and very forceful. Breakfasts were very good and plentiful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Really great experience. Would definitely stay again!
Stayed 1 night in Oct 2024

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, clean and quiet.
Stayed 1 night in Sep 2024

10/10 Excellent

Pauline, Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, affordable and a clean, spacious room. Good to have a microwave and a fridge in the room. Friendly, helpful staff.
Stayed 1 night in Sep 2024