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Best Western The Westerly Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western The Westerly Hotel

Lobby
Balcony view
Exterior
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1590 Cliffe Ave, Courtenay, BC, V9N 2K4
  • Courtenay and District Museum and Paleontology Centre
    13 min walk
  • Courtenay and District Memorial Outdoor Pool
    19 min walk
  • St. Joseph General Hospital
    6 min drive
  • Courtenay, BC (YCA-Courtenay Airpark)
    9 min walk

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Balcony

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed, Accessible, Balcony

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

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Front of property

Bayview Hotel

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Breakfast included
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4.7 out of 5, Exceptional, (1227)
The price is $135
per night
$156 total
includes taxes & fees
Dec 7 - Dec 8
Bayview Hotel

About this property

Best Western The Westerly Hotel

3-star Courtenay hotel with 3 restaurants
3 restaurants, 3 bars/lounges, and a fitness center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and 24-hour room service.
Best Western The Westerly Hotel offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Courtenay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 14000 square feet (1260 square meters) include a conference center. This eco-certified hotel also offers a fitness center, a vending machine, and concierge services. Complimentary covered self parking is available on site, along with a car charging station.

Best Western The Westerly Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 11:00 AM. An additional breakfast (subject to charges) is served daily.
The Westerly Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
The Flying Canoe Pub - This pub specializes in American cuisine and serves lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Chalk Lounge
  • The Flying Canoe Pub
  • The Westerly Restaurant

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (14,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Plus Westerly
Best Western Plus Westerly Hotel
Best Western Plus Westerly Hotel Courtenay
Best Western Westerly Hotel Courtenay
Best Western Westerly Hotel
Best Western Westerly Courtenay
Best Western Westerly
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
Best Western The Westerly Hotel Convention Centre
Best Western Plus The Westerly Hotel Convention Centre
Best Westerly Courtenay
The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel
Best Western The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel Courtenay

Best Western The Westerly Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 337 out of 906 reviews" "
Rating 8 - Good. 375 out of 906 reviews" "
Rating 6 - Okay. 133 out of 906 reviews" "
Rating 4 - Poor. 42 out of 906 reviews" "
Rating 2 - Terrible. 19 out of 906 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Timothy

Traveled with partner
Liked: Staff & service
Mathew at the front desk and the breakfast attendant provided excellent customer service. Our room was in dire need of an updating, we continually were awakened by heavy footsteps coming from the room above us = sound proofing was inadequate. There was limited space to park while checking in/out and at times the underground parking area was full.
Stayed 7 nights in Aug 2024

8/10 Good

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a clean, quiet and nicely appointed hotel. I would stay here again.
Stayed 2 nights in May 2024

2/10 Terrible

Michael

Liked: Cleanliness
Disliked: Property conditions & facilities
Very very noisy AC. Very noisy street. People doing drugs next to hotel. Hope your car isn’t broken into.
Stayed 1 night in Aug 2024

10/10 Excellent

spencer noah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time! Amazing staff! And delicious food!
Stayed 5 nights in Aug 2024

10/10 Excellent

Barbara

Stayed 2 nights in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was amazing and the front stay was approachable and informative of the area. The room had alll amenities for a great stay and they had gluten free options for my family. There was a few things to do in walking distance and it was a beautiful place to stay.
Stayed 4 nights in Aug 2024

8/10 Good

TOM

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was close too grocery store and food and centrally located.No elevator to our floor was not good.Had to go up and down 1 floor using stairs.And the breakfast was not bad
Stayed 1 night in Aug 2024

8/10 Good

Shaye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a very short time. It was all good
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating and outgoing Thank You
Stayed 1 night in Jul 2024

6/10 Okay

Star

Traveled with family
Breakfast was awesome, noise all night from upstairs way not great for sleep.
Stayed 1 night in Aug 2024

10/10 Excellent

Gloria Koster

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should be more accessible parking
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Katherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to find and the staff were very helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jul 2024

2/10 Terrible

Emma

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely terrible experience. Checked in late after a very long day and the room had a horrendous smell (the only way I can describe it is “death”. Then we were woken up at 7am with banging and construction basically right outside our window- we were not warned or even given a courtesy heads up. There are clearly locals living in this hotel, I went to get something from our car, after check in, very sketchy. Told the hotel about it, they said someone would follow up, nothing has been done. Don’t recommend at all. Don’t be ripped off like us :( this hotel should not have the Best Western name. Very deceiving. The only positive thing we have to say is the front desk staff were very good.
Stayed 1 night in Jul 2024

8/10 Good

Kathy

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Balcony was nice, sheets were excellent. Room was spacious. Breakfast was very good with excellent staff.
Stayed 2 nights in Jul 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Tom

Traveled with partner
Liked: Cleanliness, staff & service
Noise from room above, breakfast was cold on both occasions.
Stayed 1 night in Jul 2024

8/10 Good

Sharon

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Convenient, clean, and comfortable, but utilitarian hotel. Good value for money. Nice staff. Nice breakfast room with standard fare.
Stayed 1 night in Jul 2024

8/10 Good

Susan, Mill Bay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A well situated hotel for our short break.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alyssa

Liked: Staff & service, property conditions & facilities
Great place to stay!
Stayed 4 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT hotel, would stay here again
Great hotel with an amazing breakfast included. One of the best hotels I’ve ever stayed at
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Traveled with family
Very clean and comfortable would stay here again
Stayed 1 night in Jul 2024