Coast Courtenay Hotel

3.0 star property

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Photo gallery for Coast Courtenay Hotel

Property amenity
Reception
Exterior
Seasonal outdoor pool
Room, 2 Queen Beds, Kitchenette | Desk, laptop workspace, blackout drapes, soundproofing

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Laundry

Explore the area

Map
2605 Cliffe Avenue, Courtenay, BC, V9N 2L8
  • Vancouver Island Visitor Centre
    ‪4 min drive‬
  • Crown Isle Resort and Golf Community
    ‪9 min drive‬
  • Comox Ferry Terminal
    ‪15 min drive‬
  • Campbell River, BC (YBL)
    ‪39 min drive‬

Room options

Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Kitchenette

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Coast Courtenay Hotel

3-star Courtenay hotel with 1 restaurants, connected to a shopping center
This hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities, and a 24-hour front desk.
Coast Courtenay Hotel offers 91 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 55-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Courtenay hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Microwaves and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Courtenay hotel also offers a seasonal outdoor pool, barbecue grills, and multilingual staff. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in September 2024.

Coast Courtenay Hotel has designated areas for smoking.

Coast Courtenay Hotel has a restaurant on site.

Languages

English, Farsi, Filipino, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Games
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • Area rugs in room
  • No elevator
  • Tile flooring in room

More

  • Designated smoking areas (fines apply)
  • Renovated entire property - September 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Property Registration Number 928

We should mention

This property does not have elevators
The seasonal pool will be open from June 01 to October 31
Pool access available from 7:00 AM to 10:00 PM

Property is also known as

The Cliffe
Courtenay Hotel
Coast Courtenay Hotel Hotel
Coast Courtenay Hotel Courtenay
Coast Courtenay Hotel Hotel Courtenay

Coast Courtenay Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 108 out of 142 reviews
Rating 8 - Good. 26 out of 142 reviews
Rating 6 - Okay. 6 out of 142 reviews
Rating 4 - Poor. 1 out of 142 reviews
Rating 2 - Terrible. 1 out of 142 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcome was warm and friendly, one of the best I’ve ever had. Room had been renovated and very thoughtfully. Great shower head. I would definitely stay here again. Highly recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

alaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Stephen

Business traveler
Disliked: Property conditions & facilities
Unfortunately not a good experience. The “renovations” are not up to what I would expect from a Coast hotel, or any hotel at this price point. Black mold in the bathroom beside the toilet. Toilet paper thin enough to see through. The rooms don’t have microwaves. The shower doors are on the wrong side so you need to turn on the shower from inside of it. You get sprayed with cold water before it can warm up. They only have blackout curtains so to get any natural light in the room there is no privacy. Old ceiling leaks improperly repaired. After a leak the drywall should be replaced or at least be treated for mold above the ceiling, not just re-textured and painted. There are no irons or ironing boards in the rooms. Single pane windows so you can hear everyone walking past extremely loudly. There are amenities close by, but there is a fence around the whole property so you can’t walk there without going around the whole block. The exterior outlets on the building are not GFCI outlets as required by electrical code. With all due respect it looks like the owner just tried to do the renovations themselves instead of getting qualified contractors.
Stayed 3 nights in Feb 2025

8/10 Good

Brenda

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very helpful, rooms aren't sound proof so noisy neighbors can keep you up
Stayed 2 nights in Feb 2025

10/10 Excellent

dave

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent. And the rooms were clean and modern. The shower was amazing!
Stayed 1 night in Feb 2025

10/10 Excellent

Reg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ainsley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Janette

Traveled with family
Liked: Staff & service, property conditions & facilities
Closed to dining options and other food chains like tims, starbucks, white spot. I dont like it, we are walking on a wet carpets. Room is very limited space to walk through.
Stayed 1 night in Feb 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern upgrades
Stayed 2 nights in Feb 2025

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like the cramped space of the toilet and shower area in our room and the sink vanity area lacked sufficient lighting.
Stayed 1 night in Jan 2025

10/10 Excellent

Alina, North Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second Coast Hotel I've stayed at and it's the best place to stay for a reasonable price! It's very clean, the shower is AMAZING and the staff are so friendly and accommodating!! A little while after we checked in, we got a phone call from the front desk asking us if everything was to our satisfaction, and if we needed anything, they're only a phone call away. I've never been treated so well before! If I could give this place more stars, I definitely would!!
Stayed 1 night in Jan 2025

10/10 Excellent

Rina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcomed by a delightful receptionist. the facilities were updated and clean. Located in a convenient location with easy parking. Only thing I would mention was that the place was kind of chilly but otherwise everything was perfect. we would definitely come back.
Stayed 2 nights in Jan 2025

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you!

Great, very friendly and courteous staff
Stayed 4 nights in Jan 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room and clean
Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, recently refurbished. All good.
Stayed 1 night in Jan 2025

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff accomadated us by moving us to 1st floor. We wete very comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Marty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greated warmly and graciouly. The front desk checked in to make sure everything was good with my room. Check-in time was earlier than other places I have stayed which helped me immensely. Wonderful experience!
Stayed 1 night in Dec 2024

8/10 Good

Eri

Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Katelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern look to the room. The staff was very friendly and made the stay very welcoming.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Top notch customer service

Great customer service from the start to the end of our stay. Greeted with utmost friendliness by the manager and receptionist at check-in, who showed us the amenities, offered us drinks from the coffee machine, and showed us our room. Check out was excellent as well. The room was newly renovated and clean. The only issues were a very loud washroom fan and that during sleeping, the hallway lights shine through the roller blind edges and the air conditioner makes inconsistent noisy sounds which make it hard to sleep if you need silence.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jun Han

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a a good stay at this hotel. Would come back again for sure!
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024