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Crown Isle Resort and Golf Community

4.0 star property

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Photo gallery for Crown Isle Resort and Golf Community

Front of property - evening/night
Creator video - submitted by Destination Zoomer
Deluxe Cabin | Living area | LCD TV
Deluxe Cabin | Living area | LCD TV
Deluxe Cabin | Private kitchen | Coffee/tea maker, electric kettle, cookware/dishes/utensils

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
$137
includes taxes & fees
Jan 20 - Jan 21

Explore the area

View in a map
399 Clubhouse Drive, Courtenay, BC, V9N 9G3
  • Place, Crown Isle Resort and Golf Community
    ‪1 min walk‬
  • Place, Tranquil Moments Therapeutics
    ‪7 min walk‬
  • Place, Mount Washington Alpine Resort
    ‪31 min drive‬
  • Airport, Comox, BC (YQQ-Comox Valley)
    ‪6 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, individually decorated, individually furnished

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(38 reviews)
  • 400 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Jetted Tub

Suite, 1 Bedroom, Jetted Tub | Premium bedding, individually decorated, individually furnished

Suite, 1 Bedroom, Jetted Tub

9.4 out of 10
Exceptional
(36 reviews)
  • 936 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchen

Suite, 1 King Bed with Sofa bed, Kitchen | Premium bedding, individually decorated, individually furnished

Suite, 1 King Bed with Sofa bed, Kitchen

9.2 out of 10
Wonderful
(10 reviews)
  • 349 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Economy Single Room

Economy Single Room | Premium bedding, individually decorated, individually furnished

Economy Single Room

8.6 out of 10
Excellent
(27 reviews)
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Cabin

Deluxe Cabin | Premium bedding, individually decorated, individually furnished

Deluxe Cabin

10.0 out of 10
Exceptional
(13 reviews)
  • 560 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Cabin

Comfort Cabin | Premium bedding, individually decorated, individually furnished

Comfort Cabin

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Crown Isle Resort and Golf Community

4-star Courtenay hotel steps from Crown Isle Resort and Golf Community
A golf course, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a conference center, and massage/treatment rooms. Housekeeping is available once per stay.
Crown Isle Resort and Golf Community offers 90 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Courtenay hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Guests can play rounds at the 18-hole golf course. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, Swedish massages, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Crown Isle Resort and Golf Community features a golf course and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This Courtenay hotel also offers spa services, a terrace, and a vending machine. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Crown Isle Resort and Golf Community is a smoke-free property.

Timber Room Restaurant - Overlooking the golf course and garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Timber Room Restaurant

Things to do

  • 18-hole golf course
  • Bicycle rentals
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Optional golf privileges
  • Pro golf lessons
  • Pro golf shop
  • Ski passes

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Hot stone massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 buildings
  • 2 floors
  • Banquet hall
  • Built in 1998
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per stay
  • Resort fee: CAD 15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • Newspaper

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crown Isle Community
Crown Isle Community Courtenay
Crown Isle Resort Community
Crown Isle Resort Community Courtenay
Crown Isle Resort Golf Community
Crown Isle Community Courtenay
Crown Isle Resort and Golf Community Hotel
Crown Isle Resort and Golf Community Courtenay
Crown Isle Resort and Golf Community Hotel Courtenay

Crown Isle Resort and Golf Community Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 769 out of 1068 reviews
Rating 8 - Good. 207 out of 1068 reviews
Rating 6 - Okay. 57 out of 1068 reviews
Rating 4 - Poor. 19 out of 1068 reviews
Rating 2 - Terrible. 16 out of 1068 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kellie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean
Stayed 1 night in Oct 2025

6/10 Okay

James

Traveled with family
Liked: Cleanliness, property conditions & facilities
room not fully prepped soap containers for sink & showers not filled
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Stayed 2 nights in Oct 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed at crown Isle in a month. First class on every account. I will for sure stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!
Stayed 1 night in Oct 2025

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. A bit dated counter tops and bathroom surround, but clean. Bed wasn't as comfortable as I prefer. Not a negative thing, just not my preference. Overall, nice stay.
Stayed 2 nights in Oct 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people next door were noisy all night. We let desk know. They didn’t do anything about it. So three days no sleep.
Stayed 3 nights in Oct 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, have nothing to complain about.
Stayed 3 nights in Oct 2025

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room!
Stayed 1 night in Oct 2025

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining room , good food Only complaint , and its only due to the fact we found the bed " way too soft " Grounds and paths nice Room comfortable
Stayed 1 night in Sep 2025

6/10 Okay

Hendrikje

Traveled with partner
Liked: Staff & service
We were disappointed that we were not able to eat in the restaurant as when we tried making a reservation shortly after our arrival, we were notified that the restaurant was fully booked for the evening. We found our room on the main floor to be really noisy. We could hear conversations from the unit next to us and above us.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and the meal that we had at the restaurant was great
Stayed 2 nights in Oct 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were only there overnight as we were in town for a medical visit … check-in area parking wise is a disaster … so congested but the actual checkin experience meaning staff was very good at least the gentleman that checked us in. The other lady standing at the desk was very cold and unapproachable. The cabin was cute but again parking was extremely tight. Everything was well laid out and very new and clean … probably could use a few more window coverings as we prefer less clothing than more … and there were 2 windows with no covering . Bead was comfortable and shower was large and great water pressure. It is close to a very busy road so that was a bit noisy . All in all not a bad stay but I would never play in season rates to stay there … just not enough positives . But for what we needed and the time we needed it was good and we would consider it again
Stayed 1 night in Oct 2025

10/10 Excellent

Graham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pub closes too early at 9pm
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities
Very quick and easy check in. Friendly staff! Immaculate room in a beautiful setting.
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our lovely, bright room was spotlessly clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely as usual.
Stayed 1 night in Sep 2025

6/10 Okay

Eleanor

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Great location for golf and course was in excellent condition. Restaurant great. Not impressed by being double charged by staff for room and brought this to their attention. Was told not double charged and 5 hrs later money was returned to CC. No email/call or communication letting me know of the refund.
Stayed 4 nights in Sep 2025

10/10 Excellent

Chris

Traveled with partner
It was a great location, nice and peaceful. The staff were very accommodating.
Stayed 1 night in Sep 2025

10/10 Excellent

Tisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay . The room was clean and well equipped. We plan to stay again if our travels bring us back into the area.
Stayed 2 nights in Sep 2025

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Nice all around! A find!!

Was a gorgeous comfortable room with a lovely outdoor terrace with nice soft seating. The grounds and golf course offered great opportunities to walk. Really happpy I stayed here. A very nice find.
Stayed 1 night in Sep 2025

10/10 Excellent

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. New cabins are nicely done especially those that stand alone. It would be a good idea to move the toilet paper roll closer to the toilet... not everyone has long arms. The living room furniture is comfortable for group conversation but not so great for watching TV for a longer periods.. hard to get comfortable. As is often the case in high end properties there seems to be a lot of bedding especially during warmer weather. It was hard to organize the right temperature for sleeping. The guest services folks were vary accommodating when we left behind some stuff that needed to be shipped back to us.
Stayed 3 nights in Sep 2025

6/10 Okay

Brigitte, St Alphonse Rodriguez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy
Stayed 1 night in Sep 2025

8/10 Good

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property on a the golf course, spacious rooms, limited dining options.
Stayed 1 night in Jun 2025

6/10 Okay

Brian

Liked: Room comfort
Disliked: Cleanliness, staff & service

6 hole-in-ones, is that good?

beautiful clubhouse, grounds and course plus a great restaurant with a good selection of island beers
Stayed 1 night in Sep 2025