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Prestige Cranbrook Hotel, BW Premier Collection

2.5 star property

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Photo gallery for Prestige Cranbrook Hotel, BW Premier Collection

Breakfast and dinner served, Mediterranean cuisine
Fridge, microwave, coffee/tea maker
Indoor pool, sun loungers
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Laundry
  • Gym
  • Housekeeping
  • Pet friendly
$148
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
1019 Cranbrook Street N, Cranbrook, BC, V1C 3S4
  • Place, Tamarack Centre
    ‪7 min walk‬
  • Place, Cranbrook Mall
    ‪13 min walk‬
  • Place, Cranbrook History Centre
    ‪2 min drive‬
  • Airport, Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Separate Living Room)

Suite, 1 King Bed, Non Smoking, Kitchenette (Separate Living Room) | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Non Smoking, Kitchenette (Separate Living Room)

9.4 out of 10
Exceptional
(3 reviews)
  • 402 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Separate Living Room)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Separate Living Room) | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Separate Living Room)

10.0 out of 10
Exceptional
(1 review)
  • 589 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Business Suite, 1 King Bed, Non Smoking, Kitchenette

Business Suite, 1 King Bed, Non Smoking, Kitchenette | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Business Suite, 1 King Bed, Non Smoking, Kitchenette

  • 594 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Standard Room, Multiple Beds, Non Smoking, Kitchen (with Sofabed) | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 595 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed) | Private kitchenette | Fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 594 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 354 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, cribs/infant beds

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 346 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly;with Sofabed) | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly;with Sofabed)

  • 340 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Executive Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Executive Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • 402 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed) | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 346 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(2 reviews)
  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

Business King Suite

  • Sleeps 4

Deluxe King Room

  • Sleeps 4

Executive King Suite - Non-Smoking

  • Sleeps 4

King Rom with Kitchenette

  • Sleeps 2

King Room

  • Sleeps 2

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 4

King Room with Two Twin Beds

  • Sleeps 6

Queen Room - Mobility Access

  • Sleeps 4

Guest Room With 2 Queen Beds, Microwave And Refrigerator-Non-Smoking

  • Sleeps 4

Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking

  • Sleeps 4

King Studio with Wet Bar

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Bathtub, Sofabed, Microwave And Refrigerator, Pet Friendly Room, Non-Smoking

  • Sleeps 4

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About this property

Prestige Cranbrook Hotel, BW Premier Collection

Cranbrook hotel walkable to Tamarack Centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Prestige Cranbrook Hotel, BW Premier Collection offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a waterslide, an indoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. In addition to an indoor pool, Prestige Cranbrook Hotel, BW Premier Collection provides a waterslide and a 24-hour fitness center. This business-friendly hotel also offers a vending machine, an arcade/game room, and a picnic area. Complimentary self parking is available on site.

Prestige Cranbrook Hotel, BW Premier Collection is a smoke-free property.

Modern Olive - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant

Restaurants on site

  • Modern Olive

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool
  • Waterslide

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Cribs (infant beds) are available for CAD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow guests 18 and younger to access the fitness facility.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Cranbrook
Best Western Cranbrook Hotel
Best Western Hotel Cranbrook
Cranbrook Best Western
Hotel Cranbrook
Cranbrook Best Western
Best Western Cranbrook Hotel
Cranbrook Hotel BW Premier Collection
Prestige Cranbrook Hotel, BW Premier Collection Hotel
Prestige Cranbrook Hotel, BW Premier Collection Cranbrook
Prestige Cranbrook Hotel, BW Premier Collection Hotel Cranbrook

Reviews

Prestige Cranbrook Hotel, BW Premier Collection Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 284 out of 558 reviews
Rating 8 - Good. 190 out of 558 reviews
Rating 6 - Okay. 54 out of 558 reviews
Rating 4 - Poor. 18 out of 558 reviews
Rating 2 - Terrible. 12 out of 558 reviews

Reviews

10/10 Excellent

Robin

Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurant is oddly fancy and has challenging hours on the weekend. Most breakfast places are a drive or a walk on the busy highway. Bed was comfortable and rooms were updates and clean Pool was quite chilly and unfortunately no hot tub.
Stayed 3 nights in Aug 2025

8/10 Good

Elena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Tyler

Liked: Cleanliness, property conditions & facilities
Nice and clean. Kids loved the pool. Only complaint would be staying on the main floor.. was quite noisy. Will try to get a room on a higher level next time.
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean and a comfortable stay.
Stayed 1 night in Aug 2025

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I spent two nights, it was good, it was new, clean and had good amenities. I did not eat in the restaurant but there were lots of nearby choices
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great location. Nice pool and water slide. Big clean rooms. I would recommend this hotel
Stayed 1 night in Aug 2025

4/10 Poor

Lorri

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room had an awful smell and the front desk manager only offered a partial refund after several attempts of trying to rectify the situation. He did not seem professional and didn’t seem that he really cared. He blamed it on a long term stay that was in the room before we checked in…..something that I don’t believe he needed to share with us. He offered to move us to a downgraded room the following day for a higher cost which obviously wasn’t a fit solution in my mind. The next day he seemed more level headed and offered us a lateral move. The situation was handled in a poor manor, and I won’t be going back to this hotel the next time I’m in town.
Stayed 3 nights in Aug 2025

8/10 Good

Tyler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kids enjoyed the pool and waterside.
Stayed 2 nights in Aug 2025

8/10 Good

Brian

Traveled with group, Traveled with family
Liked: Amenities
I think they were the friendliest people that I have ever come across at a hotel. The only thing I don’t like is these taxes and the prices for hotels these days are pretty expensive and I would consider Airbnb.
Stayed 3 nights in Aug 2025

6/10 Okay

Shawn

Stayed 1 night in Aug 2025

8/10 Good

darren

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bojan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night in Cranbrook :-)

We booked room for 5, so we got separate bedroom with own bathroom. Nice living room, with pull out sofa bed, with kitchen and dining table. We stayed one night only but room is so Spacious that is more than enough for longer stay. Pool is clean, slide is good for kids and parents too. Overall, very good place to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Mountains
Stayed 1 night in Aug 2025

10/10 Excellent

darren

Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a Lovely Hotel. Room was huge with a couch and a desk. The staff went above and beyond to make sure we had everything we needed. Highly recommend to anyone traveling to Cranbrook.
Stayed 1 night in Jul 2025

8/10 Good

Melanie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant closed too early
Stayed 1 night in Jul 2025

8/10 Good

Annelene

Stayed 3 nights in Jul 2025

8/10 Good

Shane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

dominic

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom had hair in it, no room service available even with a restaurant in the hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff convenient location, nice amenities.
Stayed 1 night in Jul 2025