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Prestige Cranbrook Hotel, BW Premier Collection

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Prestige Cranbrook Hotel, BW Premier Collection

Lobby
Fridge, microwave, coffee/tea maker
Desk, iron/ironing board, cribs/infant beds, rollaway beds
Fridge, microwave, coffee/tea maker
Indoor pool, sun loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1019 Cranbrook Street N, Cranbrook, BC, V1C 3S4
  • Tamarack Centre
    6 min walk
  • Cranbrook Mall
    14 min walk
  • Subway
    1 min walk
  • Cranbrook, BC (YXC-Canadian Rockies Intl.)
    17 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Room amenity

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed) | Private kitchenette | Fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed) | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking (Pet Friendly) | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Standard Room, Multiple Beds, Non Smoking, Kitchen (with Sofabed) | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Kitchen

Executive Suite, 1 King Bed, Non Smoking, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Executive Suite, 1 King Bed, Non Smoking, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Separate Living Room)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Separate Living Room) | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Separate Living Room)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Suite, 1 King Bed, Non Smoking, Kitchenette

Business Suite, 1 King Bed, Non Smoking, Kitchenette | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Business Suite, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Room amenity

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Separate Living Room)

Suite, 1 King Bed, Non Smoking, Kitchenette (Separate Living Room) | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Kitchenette (Separate Living Room)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Prestige Cranbrook Hotel, BW Premier Collection

Cranbrook hotel walkable to Tamarack Centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Prestige Cranbrook Hotel, BW Premier Collection offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a waterslide, an indoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. In addition to an indoor pool, Prestige Cranbrook Hotel, BW Premier Collection provides a waterslide and a 24-hour fitness center. This business-friendly hotel also offers a vending machine, an arcade/game room, and a picnic area. Complimentary self parking is available on site.

Prestige Cranbrook Hotel, BW Premier Collection is a smoke-free property.

Modern Olive - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. A children's menu is available.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant

Restaurants on site

  • Modern Olive

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool
  • Waterslide

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Cribs (infant beds) are available for CAD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow guests 18 and younger to access the fitness facility.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Cranbrook
Best Western Cranbrook Hotel
Best Western Hotel Cranbrook
Cranbrook Best Western
Hotel Cranbrook
Cranbrook Best Western
Best Western Cranbrook Hotel
Cranbrook Hotel BW Premier Collection
Prestige Cranbrook Hotel, BW Premier Collection Hotel
Prestige Cranbrook Hotel, BW Premier Collection Cranbrook
Prestige Cranbrook Hotel, BW Premier Collection Hotel Cranbrook

Prestige Cranbrook Hotel, BW Premier Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 233 out of 463 reviews" "
Rating 8 - Good. 163 out of 463 reviews" "
Rating 6 - Okay. 44 out of 463 reviews" "
Rating 4 - Poor. 15 out of 463 reviews" "
Rating 2 - Terrible. 8 out of 463 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Glen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying at your hotel and especially the Modern Olive Restaurant. The only concern was the lack of shampoo and conditioner, the 2 small bottles were empty.
Stayed 1 night in Sep 2024

6/10 Okay

Allan

Stayed 1 night in Sep 2024

10/10 Excellent

RONALD

Stayed 1 night in Sep 2024

10/10 Excellent

JOHN, YORBA LINDA

Liked: Amenities
Great spot
Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived around 4:00pm on Sunday Sept 1 and the two men who were at the front desk were awesome. So nice, so personable and got us all set up for our rooms in no time. You are lucky to have those two men!! Room was terrific, clean and spacious. Loved all the parking too! Second time staying at this location and will continue to use your hotel in the future 👍
Stayed 2 nights in Sep 2024

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Banff trip
This was a nice new hotel with a large room and a comfortable bed. The bathroom was clean but a little small.
Stayed 1 night in Aug 2024

10/10 Excellent

Toby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best part was being woken up at 1:30 am being told our car is running. Don’t know why but they tracked us down. Thankful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stewart, Victoria

Stayed 1 night in Jul 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very good hotel. Unfortunately the onsite restaurant is to be avoided. Breakfast food too very long with only 6 people in restaurant and once it arrived, omelette has poor and burnt.
Stayed 1 night in Aug 2024

8/10 Good

Bert

Traveled with partner
Shopping in same area as the hotel. Easy excess to casino at St. Eugenes
Stayed 2 nights in Aug 2024

8/10 Good

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Expensive because of music festival on that weekend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
One of the cleanest rooms we’ve had in a long time! Very impressed. Friendly staff, would definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the benefits of the hotel. Coffee, cold water, pool with slide, clean bathrooms and closeness to all the amenities !! Thank you !
Stayed 3 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Comfortable and quiet. Close to restaurants. Saw deer in field by hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Valerie J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros and Cons: We would stay again
Pros: Our room was spacious and had a small sofa which was an added bonus. Staff were very helpful and friendly. Hotel was close to many restaurants and services. Bed was very comfy. Cons:Room configuration could be improved by not having coffee table right when you get out of bed to go to the bathroom in the night as you'd bash yourself without a doubt. Paper products need upgraded as well. Paying almost $300/night should have that. The Free products are very hard to use as the containers are hard plastic. A nightlight would be an added bonus.
Stayed 3 nights in Aug 2024

8/10 Good

Arun, Issaquah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

beverly a

Liked: Cleanliness, staff & service, property conditions & facilities
Cxxxx
Stayed 1 night in Aug 2024

8/10 Good

Bryna

Traveled with family and small children
Liked: Cleanliness, staff & service
We liked our room layout and the staff. Unfortunately the pool was quite cold and the toilets in our room didn’t flush well
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Very friendly staff and a clean and comfortable room!
Stayed 1 night in Jul 2024

10/10 Excellent

Tina

Stayed 1 night in Jul 2024

10/10 Excellent

Brenda, Forestburg

Liked: Amenities
Very clean and quiet. Good Greek restaurant. Excellent staff
Stayed 1 night in Jul 2024

10/10 Excellent

Jill, Sedgewick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfortable, the room was huge and the front desk staff were incredibly welcoming. Would stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel for the family. A real pleasure and a huge step up from the beginning of our vacation at the Motel Tyrol in Radium Hot Springs!!!
Stayed 1 night in Jul 2024