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Premier Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from November 12 2024 to November 19 2024 (dates subject to change):

  • Spa tub

The following facilities are closed on Christmas Day and New Year's Day:

  • Bar/lounge
  • Dining venue(s)

Property Features

In addition to an indoor pool, Heritage Inn Hotel & Convention Centre Cranbrook provides a spa tub and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

6 meeting rooms are available. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and express check-out. Onsite uncovered self parking is complimentary.

Heritage Inn Hotel & Convention Centre Cranbrook has designated areas for smoking.

  • Coffee/tea in common areas
  • Number of indoor pools - 1
  • Designated smoking areas (fines apply)
  • Number of hot tubs - 1
  • Fitness facilities
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Conference space
  • Uncovered parking
  • Express check-out
  • Free self parking
  • Free WiFi
  • Number of coffee shops/cafes - 1
  • Number of meeting rooms - 6
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference center
  • Designated smoking areas
  • Ballroom
  • Banquet hall
  • Vending machine
  • Total number of rooms - 100
  • Wedding services

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Room Amenities

Heritage Inn Hotel & Convention Centre Cranbrook offers 100 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Iron/ironing board
  • Desk
  • In-room climate control (air conditioning)
  • Blackout drapes/curtains
  • Shower/tub combination
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size measurement: inch
  • Weekly housekeeping provided
  • Limited housekeeping
  • In-room climate control (heating)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Skylight Cafe - This café serves breakfast only. A children's menu is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Mountain climbing nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 0 to 1000000 per person
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at anytime

Minimum check-in age is: 19

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Service animals are allowed

Service animals are exempt from fees/restrictions

Credit card pre-authorization

Property does not offer onsite COVID-19 testing

Pets cannot be left unattended

Pets allowed in specific rooms only

Debit cards not accepted

Staffed front desk

Children stay free - maximum age 16

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Smoke detector

Children stay free

Number of children who can stay free - 2

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of CAD 20 per pet, per night
  • Dogs only
  • 2 total (up to 50 lbs per pet)
  • Pets cannot be left unattended
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Pool access available from 7 AM to 10 PM.

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Hotel Names

  • Cranbrook Heritage Inn
  • Heritage Cranbrook
  • Heritage Inn
  • Heritage Inn Cranbrook
  • Heritage Hotel Cranbrook
  • Heritage Inn Hotel Cranbrook
  • Heritage Inn Hotel
  • Heritage Inn Hotel & Convention Centre Cranbrook Hotel
  • Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook
  • Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook

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