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Heritage Inn Hotel & Convention Centre Cranbrook

2.5 star property

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Photo gallery for Heritage Inn Hotel & Convention Centre Cranbrook

1 bedroom, desk, laptop workspace, blackout drapes
Front of property
Reception
Indoor pool
Breakfast served

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Pool

Explore the area

Map
803 Cranbrook Street North, Cranbrook, BC, V1C 3S2
  • Cranbrook History Centre
    ‪1 min drive‬
  • Cranbrook Golf and Country Club
    ‪2 min drive‬
  • St. Eugene Golf Course
    ‪8 min drive‬
  • Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪15 min drive‬

Room options

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed | 1 bedroom, desk, laptop workspace, blackout drapes

Premier Room, 1 Queen Bed

8.0 out of 10
Very good
(40 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds (Pet Friendly)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Heritage Inn Hotel & Convention Centre Cranbrook

Cranbrook hotel with 1 restaurants, connected to the convention center
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Heritage Inn Hotel & Convention Centre Cranbrook offers 100 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Heritage Inn Hotel & Convention Centre Cranbrook provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

6 meeting rooms are available. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and express check-out. Onsite uncovered self parking is complimentary.

Heritage Inn Hotel & Convention Centre Cranbrook has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Skylight Cafe - This café serves breakfast only. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Skylight Cafe

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • In a provincial park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2025 to July 1 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property does not have elevators
Pool access available from 7 AM to 10 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Cranbrook Heritage Inn
Heritage Cranbrook
Heritage Inn
Heritage Inn Cranbrook
Heritage Hotel Cranbrook
Heritage Inn Hotel Cranbrook
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook

Heritage Inn Hotel & Convention Centre Cranbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 308 out of 1014 reviews
Rating 8 - Good. 415 out of 1014 reviews
Rating 6 - Okay. 184 out of 1014 reviews
Rating 4 - Poor. 68 out of 1014 reviews
Rating 2 - Terrible. 39 out of 1014 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food in the restaurant, great service. Excellent staff, very attentive to my concern on a maintenance issue in my room.
Stayed 1 night in Mar 2025

6/10 Okay

Charlene

Disliked: Cleanliness, property conditions & facilities
The hotel is starting to show its age and is in need of an upgrade. We were told there was a menu breakfast, but when we got there it was only a buffet breakfast with very little selection.
Stayed 1 night in Apr 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Wanda

Stayed 1 night in Mar 2025

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and functional, good staff. Hot tub wasn’t working
Stayed 2 nights in Apr 2025

8/10 Good

ANGIE

Liked: Cleanliness, staff & service, room comfort
We enjoyed 2 restful nights, the place was clean and the beds were comfortable but it would have been nice to know they shut down the jacuzzi during the slow season, the hot tub was a major reason we chose this hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable clean motel for an overnight stay on a road trip. Right on the highway so convenient but if traffic noise is a concern chose a room facing away from the road
Stayed 1 night in Mar 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely reasonable prices with a nice, filling breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopped for the night on a road trip. All was good in the room and included breakfast from the restaurant was excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Marcello

The people at the hotel are very friendly and accommodating the breakfast that they offered was amazing Will definitely go back And the price was very reasonable
Stayed 1 night in Mar 2025

10/10 Excellent

ray

Stayed 1 night in Mar 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

RICHARD

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Diana

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Marcello

Stayed 1 night in Mar 2025

8/10 Good

Aviva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are comfortable and the parking is super easy. The pool is in a weird spot but the kids still had a blast. The rooms were clean and the beds were comfortable. Very affordable close to shopping and restaurants. We have stayed at this Hotel a few times now. Excellent for parents traveling for childrens sports.
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Place

Clean hotel with comfortable beds. My flight wasn’t until 4 so the let ma have a late checkout. Breakfast was good.
Stayed 1 night in Mar 2025

8/10 Good

Shannon

Stayed 2 nights in Mar 2025

8/10 Good

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Todd

Traveled with family
Disliked: Cleanliness, amenities
Was what you would expect, plus the hot tub was out of service. Left a bad taste, serves a great purpose to sleep you for one night. Very motel-esque. Noticeable dirt and grime inside the room.
Stayed 1 night in Feb 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Marty

Stayed 1 night in Feb 2025

6/10 Okay

Karlee

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025