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Sandman Hotel Cranbrook

Property class: 2.5

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Photo gallery for Sandman Hotel Cranbrook

A restaurant with a bar area, hanging pendant lights, and a counter with seating.
A modern lounge area with leather sofas, a wooden coffee table, and a stone fireplace with decorative vases.
A Sandman Inn with a green roof, surrounded by trees and mountains in the background.
A spacious living room with a sofa, armchairs, a coffee table, and large windows with blinds.
A hotel room with two beds, a desk with a chair, a television, a small table, and a mirror.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
The current price is $87
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
405 Cranbrook Street, Cranbrook, BC, V1C3R5
  • Place, Cranbrook Mall
    ‪4 min walk‬
  • Place, Balment Park
    ‪11 min walk‬
  • Place, Cranbrook History Centre
    ‪15 min walk‬
  • Airport, Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(41 reviews)
  • 216 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Standard Room, 2 Double Beds

7.4 out of 10
Good
(23 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a bed, a desk with a chair, a sofa, a television, and a window with curtains.

Standard Room, 1 King Bed with Sofa bed

7.6 out of 10
Good
(19 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Standard Room, 1 King Bed

  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Kitchen

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Standard Room, 1 King Bed, Kitchen

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Kitchen

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Standard Room, 2 Double Beds, Kitchen

  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed (Run of House, 1 Queen Bed)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Sandman Hotel Cranbrook

Cranbrook hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and a computer station. Limited housekeeping is available.
Sandman Hotel Cranbrook offers 72 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Sandman Hotel Cranbrook features an indoor pool and a fitness center. The hotel offers a restaurant. Business-related amenities consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers room service (during limited hours) and express check-out. Onsite uncovered self parking is complimentary.

Sandman Hotel Cranbrook is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 4:00 AM and 1:00 PM.
Denny's Restaurant - This family restaurant specializes in American cuisine. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 8 to 20 for children
  • A restaurant

Restaurants on site

  • Denny's Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cranbrook Sandman
Sandman Cranbrook
Sandman Inn Cranbrook
Sandman Inn Cranbrook
Sandman Hotel Cranbrook Hotel
Sandman Hotel Cranbrook Cranbrook
Sandman Hotel Cranbrook Hotel Cranbrook

Sandman Hotel Cranbrook Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 288 out of 1000 reviews
Rating 8 - Good. 316 out of 1000 reviews
Rating 6 - Okay. 199 out of 1000 reviews
Rating 4 - Poor. 106 out of 1000 reviews
Rating 2 - Terrible. 91 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly staff, stayed for just one night, good a/c and comfortable bed.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern property, friendly staff and great amenities. Did not stay there for long but had a lovely and comfortable time.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Would only recommend for a very short stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, limited parking
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice soft comfortable bed and quiet
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property met my expectations
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly at both late nigbt check in and early morning check out. Room was small but comfy and very clean. I would return again and recommend the property.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is in a good location along the main road. We were not happy as I booked this hotel because it had a pool and when we arrived we were notified that the pool was closed for maintenance.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staff was super friendly and nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and friendly
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Thank you
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Room itself is great but the bathroom was pretty bad
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Room was clean, door stuck a bit, older but clean. Staff very friendly
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water was cold but staff were helpful. It appears they shared hot water with Dennys restaurant next door
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay and the staff was very helpful and courteous. I didn't like that the pool was not open and it was very warm weather.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, lots of parking.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late check in was useful
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean, good size, quiet and good A/C. Employees very friendly. One negative: The bath would need a bit of love. I would not have taken a bath or shower in it.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed a night, staff was very friendly and welcoming. Room was clean.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was horribly firm National train track right beside
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
The pool was closed. I was in charge of booking this hotel for my family and two other families. I chose this hotel because of the location and because of the pool. They advertised it had a pool. The pictures showed a pool. But it has been closed since January. I want a refund.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness
I had a good experience good night sleep quiet, good staff comfortable bed and a nice breakfast in the morning. Would recommend to anybody traveling.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The room had stain on the walls and the sheets also bathroom tub was all mouldy
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2026