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Sandman Hotel Cranbrook

2.5 star property

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Photo gallery for Sandman Hotel Cranbrook

American cuisine
Interior
Lobby
Exterior
Standard Room, 2 Double Beds, Kitchen | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $126
includes taxes & fees
May 24 - May 25

Explore the area

View in a map
405 Cranbrook Street, Cranbrook, BC, V1C3R5
  • Place, Cranbrook Mall
    ‪6 min walk‬
  • Place, Cranbrook City Hall
    ‪12 min walk‬
  • Place, Cranbrook History Centre
    ‪15 min walk‬
  • Airport, Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

7.0 out of 10
Good
(34 reviews)
  • 216 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

7.4 out of 10
Good
(18 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(18 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 260 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Kitchen

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Kitchen

Standard Room, 2 Double Beds, Kitchen | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Kitchen

  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About this property

Sandman Hotel Cranbrook

Cranbrook hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and a computer station. Limited housekeeping is available.
Sandman Hotel Cranbrook offers 72 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Sandman Hotel Cranbrook features an indoor pool and a fitness center. The hotel offers a restaurant. Business-related amenities consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers room service (during limited hours) and express check-out. Onsite uncovered self parking is complimentary.

Sandman Hotel Cranbrook is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 4:00 AM and 1:00 PM.
Denny's Restaurant - This family restaurant specializes in American cuisine. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 8 to 20 for children
  • A restaurant

Restaurants on site

  • Denny's Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from February 3 2026 to May 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cranbrook Sandman
Sandman Cranbrook
Sandman Inn Cranbrook
Sandman Inn Cranbrook
Sandman Hotel Cranbrook Hotel
Sandman Hotel Cranbrook Cranbrook
Sandman Hotel Cranbrook Hotel Cranbrook

Sandman Hotel Cranbrook Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 274 out of 1001 reviews
Rating 8 - Good. 337 out of 1001 reviews
Rating 6 - Okay. 206 out of 1001 reviews
Rating 4 - Poor. 106 out of 1001 reviews
Rating 2 - Terrible. 78 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Dennis

Traveled with partner, Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
First and last Sandman experience. Floors were sloped and stairs were slanted. Room was not nice and the bed was not comfortable. Worst sleep I’ve had at a hotel. Trains non stop all night.
Stayed 1 night in Feb 2026

10/10 Excellent

Nicholas

Yes
Stayed 1 night in Feb 2026

10/10 Excellent

Mandy

Stayed 1 night in Dec 2025

10/10 Excellent

Carrie Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room was clean. I booked online. When I arrived the front desk lady was nice and fast at getting our key cards. Denny's attached so food there if you need
Stayed 1 night in Feb 2026

6/10 Okay

Brandi

Traveled with family
Liked: Cleanliness
Room was clean! Staff were super friendly. Was a bit of a mix up with the room I booked, but front desk lady resolved it for me.
Stayed 1 night in Jan 2026

8/10 Good

Paul

Stayed 1 night in Jan 2026

6/10 Okay

Geordi

Liked: Cleanliness
Disliked: Amenities
Great room same level as parking lot
Stayed 1 night in Jan 2026

6/10 Okay

Geordi

Liked: Cleanliness
Disliked: Amenities
Shower damaged
Stayed 1 night in Jan 2026

10/10 Excellent

Alan

Stayed 1 night in Jan 2026

10/10 Excellent

Jeff

Stayed 2 nights in Jan 2026

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities
Friendly staff and clean room
Stayed 1 night in Jan 2026

6/10 Okay

Wanda

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
room's safety chain broken, but I put a chair against door knob.. very noisy but I figured out the side door and stair well was probably why. But overall it was good.
Stayed 1 night in Jan 2026

8/10 Good

Nena, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Dated but clean rooms. Staff were friendly and helpful. Easy Checkin & Checkout. Competitive Pricing, Great Location.
Stayed 1 night in Jan 2026

10/10 Excellent

Kyle, Okotoks

Stayed 1 night in Jan 2026

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean, only issue was the housekeeping staff are quite loud first thing in the morning. Our sleep was interrupted at around 8am with very loud talking and slamming of doors. Other than that, great stay!
Stayed 1 night in Jan 2026

8/10 Good

Natalie

Stayed 2 nights in Jan 2026

10/10 Excellent

Annette

Stayed 1 night in Jan 2026

8/10 Good

Nicole

Clean, friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities
Room was spotless staff was courteous and friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Barry

Stayed 1 night in Dec 2025

6/10 Okay

Keith

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was drafty
Stayed 1 night in Dec 2025

8/10 Good

Jannelle, Kimberley

Stayed 1 night in Dec 2025

8/10 Good

Roman

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Clean rooms, parking was easy and connected straight to a 24/7 Denny’s which was convenient. Could use a little upgrading in the rooms services but all in all a good stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were extremely helpful and friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Dec 2025