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Sandman Hotel Cranbrook

2.5 star property

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Photo gallery for Sandman Hotel Cranbrook

Interior
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Exterior
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Gym
$95
includes taxes & fees
Oct 25 - Oct 26

Explore the area

View in a map
405 Cranbrook Street, Cranbrook, BC, V1C3R5
  • Place, Cranbrook History Centre
    ‪15 min walk‬
  • Place, Cranbrook Golf and Country Club
    ‪2 min drive‬
  • Place, St. Eugene Golf Course
    ‪8 min drive‬
  • Airport, Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 216 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

7.2 out of 10
Good
(16 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(16 reviews)
  • 288 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Kitchen

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Kitchen

Standard Room, 2 Double Beds, Kitchen | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Kitchen

  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Sandman Hotel Cranbrook

Cranbrook hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and a computer station. Limited housekeeping is available.
Sandman Hotel Cranbrook offers 72 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Sandman Hotel Cranbrook features an indoor pool and a fitness center. The hotel offers a restaurant. Business-related amenities consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers room service (during limited hours) and express check-out. Onsite uncovered self parking is complimentary.

Sandman Hotel Cranbrook is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 4:00 AM and 1:00 PM.
Denny's Restaurant - This family restaurant specializes in American cuisine. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 8 to 20 for children
  • A restaurant

Restaurants on site

  • Denny's Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from October 10 2025 to October 17 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cranbrook Sandman
Sandman Cranbrook
Sandman Inn Cranbrook
Sandman Inn Cranbrook
Sandman Hotel Cranbrook Hotel
Sandman Hotel Cranbrook Cranbrook
Sandman Hotel Cranbrook Hotel Cranbrook

Sandman Hotel Cranbrook Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 243 out of 947 reviews
Rating 8 - Good. 321 out of 947 reviews
Rating 6 - Okay. 199 out of 947 reviews
Rating 4 - Poor. 108 out of 947 reviews
Rating 2 - Terrible. 76 out of 947 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kuldip

We poor
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Allright

Room was decent, did not have any interaction other than check in. Overall it was a decent stay. Used needles in the grass on the edge of the parking lot...
Stayed 3 nights in Jul 2025

2/10 Terrible

Erin

Stayed 2 nights in Jul 2025

8/10 Good

Dougless

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Adequate stay.

This stay was adequate for our families needs. We loved that the room came with a little kitchen and a large fridge/freezer, stove, microwave, oven, and coffee pot. We did have an issue with the outlet not working for the microwave and coffee pot, but we did not need those.
Stayed 1 night in Jul 2025

4/10 Poor

kathy

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Location is prime beds are comfortable. Towels and bedding stained. Very run down . Needs major maintenance repairs. Stairs at very slanted .
Stayed 2 nights in Jul 2025

4/10 Poor

Michael

Tv didn’t work correctly, went to call front desk, phone didn’t work. Walked to the front desk, front desk staff couldn’t help with tv. Average room, terrible bed. Night shift front desk said she would give discount in the morning. Morning shift said they couldn’t do that.
Stayed 1 night in Jul 2025

10/10 Excellent

JOHN

Stayed 1 night in Jul 2025

8/10 Good

Launa

Business traveler
Liked: Cleanliness, amenities
Overall it was good. I was there for work and it was quiet and clean. My only feedback Is the room I was in the doorlock/knob want workung properly. I had to use my key card to close and lock the door properly, and had issues closing the door securely.
Stayed 2 nights in Jun 2025

8/10 Good

Marcie

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kyriacos

Liked: Cleanliness, staff & service, property conditions & facilities
The WIFI and Internet connection were excellent. Also the outlets to charge are iPhones and Apple Watches were ample.
Stayed 2 nights in Jul 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

kevin

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
See above
Stayed 1 night in Jul 2025

10/10 Excellent

BRIAN

Stayed 1 night in Jul 2025

4/10 Poor

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel need love, dirty smell in the room. Do not let them give you room 289 it is literally on the railway.
Stayed 1 night in Jul 2025

6/10 Okay

Earl

Liked: Cleanliness, staff & service

Mixrd

All of the available king beds were upstairs, and no elevator. Staff cheerfully helped with luggage -- without that help we could not have made it This should be indicated on the website
Stayed 1 night in Jul 2025

8/10 Good

Carla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an average hotel
Stayed 1 night in Jul 2025

4/10 Poor

Glenn

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Chris, Calgary

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was decent. Had to ask the front desk to fix the tv remote twice. Staff was friendly and she did get it fixed eventually. The outside area had a number of homeless people roaming around.
Stayed 1 night in Jun 2025

8/10 Good

Debrah

Traveled with partner
Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Jun 2025

6/10 Okay

Jawad

Stayed 1 night in Jun 2025

2/10 Terrible

Alex

Stayed 1 night in Jun 2025

4/10 Poor

Dallas

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Denny’s was the highlight of this property, one of the hand towels was dirty by the sink, bathroom was the smallest I’ve been in , hotel very outdated and needs renovated, and the cost was ridiculous I’m guessing it was jacked up for the long weekend at $242. A night. Needless to say won’t be staying at this property again
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Liked: Staff & service, property conditions & facilities
Great place to stay while I drove through the area.
Stayed 1 night in Jun 2025

2/10 Terrible

Jason

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty tired and broken. Almost need a tetanus shot after being in the super dirty pool. Not worth 10$ a night
Stayed 1 night in Jun 2025

8/10 Good

Louisa

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and quiet.
Stayed 1 night in Jun 2025