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Crane corner Vacation Packages

All staff were professional, courteous and friendly. They all went out of their way to grant your requests. The ambience is very nice. The electrical outlets on the patio didn't always work. Had to be creative in getting plugs to stay in. They also need to upgrade from 110v to 220v. Just kidding, but they should have something for travelers from Europe. Internet service was pretty good. Everyone in my group were pleased and would return. The tour setup for us by the manager was fun!!!! Good people, fantastic accommodations. Recommended...

This “all-inclusive” is a JOKE. Beautiful yes, but the services are deplorable. THEY PRICE GOUGE foreigners! They arbitrarily added $300 to our room for no reason and we have no choice but to pay the increased price; we couldn’t just pick up and stay somewhere else, we were there for a wedding! The massively over-promised “Platinum Status” ($1000/nite) meant waiting THREE HOURS to check-in. The butlers never delivered what we “wanted” because 90% of the menu was never available! None of the steak houses had “availability”. We only had our suite cleaned once because their mop water left our swim-up suite smelling like urine. The shuttle to the main buildings (restaurants/bars/spas) were never available and the drivers had attitudes if you asked why “platinum guests” had to wait 45 minutes for us to get around the resort! They also moved like molasses, even the airport shuttles left late! The swim-up bar sprung a LAKE during the welcome event scheduled there and they never moved the event or came with a mop, just put down a yellow caution sign. We left. The VERY EXPENSIVE wedding we were attending was booked in the same area as a dental conference. The bride had to walk past 100 lab coats exchanging toothpaste and blow-up molars as she preceded toward her “dream wedding”. This place is definitely a reflection of their leadership; all excuses but no real desire to provide an excellent experience. I reiterate. Save your money! STAY FAR AWAY FROM THIS RESORT!

I did not like the fact I made reservation for (2) I book thru expedia and because the other party was not coming from NY they only did it for one and I have to pay$1 975:00 just to add I second person when reservation is for (2) that don’t sit well with me sorry

Excellent Resort, especially all the excellence club amenities