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Cullinan Vacation Packages

Lovely boutique hotel with a walkway to Rosebank Mall. Staff friendly and welcoming. Arranged pick up and return to airport. Efficient and easy. It was perfect to recuperate after a long flight. Hotel and facilities were beautiful. Unfortunately we did not have time to use all the amenities. Was very convenient being located next to the mall. Would definitely stay again.

Ellipse has a fantastic location right next to Mall of Africa, and the aparthotel itself was very nice, but poor internal communication significantly hurt the experience. Check-in was confusing since I received no prior instructions, and despite arriving after the 3:00 PM check-in time, I had to wait in the hallway while housekeeping finished up. Later, I was granted an extra hour for late checkout (12:00 PM) because I was unwell, but management failed to notify staff. Housekeeping knocked at 11:00 AM and again at 11:30 AM, completely disrupting my rest. On top of that, the 6-digit access code repeatedly malfunctioned when trying to exit the building and parking areas. It’s a great property, but management urgently needs a centralized communication system.

This is a very small and quiet hotel with a nice breakfast.

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