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Cumbres Mayores Vacation Packages

Staff were genuinely nice all around, the room was a good size and clean, although a little dated. Food was generally good, although not lots of options, but taste wise was nice. Restaurants were also clean and well presented. Drinks options were limited and didn’t include premium brands. Swimming pool area could do with a little improvements. The chap who did the children’s entertainment was good value and very warm to everyone. I wouldn’t say this was anywhere near the best 5 star hotel I have visited before and would probably say a 4 star, but all around me and my children had a good time there.

Great place, will be back.

From the moment you arrive, the beauty of the hotel is striking. Walking in feels like stepping into a peaceful sanctuary. Everything about the design, setting and atmosphere immediately creates a sense of serenity. The staff are wonderful and beautifully attired. We stayed in a two-bedroom apartment with its own private pool, and it was simply stunning. The layout and design were exceptional. Both bedrooms were beautifully done, and the bathrooms deserve a special mention; there are two, each with enormous standalone baths and huge enclosed showers. The space, design and attention to detail made the apartment feel incredibly luxurious. We visited Café Central for breakfast and lunch because we liked the peaceful vibe and found the fresh pastries, coffee, and variety of dishes to be wonderful. Sitting there quietly with a coffee was a lovely way to spend an hour of the day, and the gentleman Pedro, who works there, is absolutely charming. Overall, it has felt like a real privilege to stay at the Viceroy. It is a truly special place that combines beautiful design, outstanding service and complete tranquillity. The only problem is that you have to check out, and honestly, you won’t want to. Thank you to everyone who contributed to making this stay so memorable.

Great Luxury Resort. We loved free Shuttle Service around the property. Food and drink were good but the price was on the expense side. My son played golf at the resort and he said it was an amazing golf course. Villa was wonderful with a lot all amenities needed including a washing machine. Overall we had a great stay.

Service was great. They were very response and addressed our concerns. But the property is more 3 stars than 4. We had two small beds together in one room. My wife’s bed was slipping from the end so 20-30 pct was unusable and mattress should be replaced. Bathroom also had duct tape on the ceiling and the shower is barely 2 feet wide. I couldn’t shower without hitting my hand somewhere. Location is great but I wouldn’t stay here again. Would look for an actual 4 star hotel.