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Great staff, very friendly on the whole. The facility is excellent, it’s brand new as of June 2026. Towels were brand new and soft. The gym was pretty poor. The location is good for exploration, but you need a car. The drain block and flooded our bathroom and room, I had to pull the system out and get my hands dirty - due 100% to lack of proper cleaning. Was made to feel they were doing me an favour when they said they’d clean the bathroom floor after I asked. No apology. Seemed a little odd. Under the beds were not great, these need cleaning too.

Available car park and charging station for ev car

Everywhere was spotless with a visible team of cleaners always keeping on top of the detail

Honestly possibly the best hotel we have ever stayed in. So clean, wonderful staff staff, parking not a problem. We will be back

I love it!

Great and not. This is really up hill on an árbol, without power, dry toilet facility with an exceptional welcoming from Hotess Alicia, she’ll cook for you if requested totally recommend. It was hard to go up hill with a carryon but my meal “Cordero” with integral rice it was amazing, spending the night there was a lifetime experience. Then wake up to a relax breakfast she prepared for us! THANK YOU ALICIA from your Cuban guests