The Stuart Hotel, Sure Hotel Collection by Best Western

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Stuart Hotel, Sure Hotel Collection by Best Western

Reception hall
Exterior
Building design
Bar (on property)
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi

Explore the area

Map
119 London Road, Derby, England, DE1 2QR
  • intu Derby
    3 min walk
  • Derbion
    5 min walk
  • Derby Theatre
    6 min walk
  • East Midlands (EMA)
    31 min drive

Room options

Executive Room, 1 Double Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Double Bed

Standard Room, 1 Twin Bed, Non Smoking

  • 86.00 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking

  • 129.00 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 140.00 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Non Smoking

  • 215.00 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

  • 97.00 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Stuart Hotel, Sure Hotel Collection by Best Western

3-star Derby hotel walkable to Derbion
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include a meeting room, a 24-hour front desk, and express check-out. Housekeeping is available on request.
The Stuart Hotel, Sure Hotel Collection by Best Western offers 100 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers express check-out and a television in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Stuart Hotel, Sure Hotel Collection by Best Western is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
XS Restaurant - This restaurant specializes in British cuisine and serves breakfast and dinner. A children's menu is available.
Liquid Bar - Onsite bar. Open daily.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 5 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 8.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Liquid Bar
  • XS Restaurant

Things to do

  • TV in common areas

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests will receive an email from the property with online check-in information. Alternatively, guests may check in by scanning a QR code at the hotel on arrival (smart phone or tablet required).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.95 for adults and GBP 8.95 for children
  • Uncovered self parking fee: GBP 5 per day
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Stuart Derby
Best Western Stuart Hotel
Best Western Stuart Hotel Derby
Stuart Best Western
Stuart Hotel
Stuart Hotel Derby

The Stuart Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 226 out of 1031 reviews" "
Rating 8 - Good. 360 out of 1031 reviews" "
Rating 6 - Okay. 262 out of 1031 reviews" "
Rating 4 - Poor. 118 out of 1031 reviews" "
Rating 2 - Terrible. 65 out of 1031 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good,
Stayed 1 night in Aug 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Stephanie

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Aware that hotel is currently undergoing renovation works but noise began at 730am. Room was fine although bathroom could have been cleaner. (mould on tiles in shower area). Reception staff were lovely but bar staff need much more training for waiting tables and general service. Had to ask for a drink with dinner, ask for cuttlery, ask for condiments and no clearing of dinner plates or dessert offered.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For a late booking, The hotel was great 👍, Would certainly be back in the future.
Stayed 1 night in Aug 2024

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Susan

Stayed 1 night in Aug 2024

8/10 Good

Robert

Traveled with group
Liked: Staff & service
Nice hotel, great service, poor parking.
The staff in the hotel were fantastic. The room was a little dated but I understand tgey are currently undergoing a refurb. All in all very happy with what we got for the price. Parking was an NCP carpark which wouldnt accept Mastercard on the app which was a pain but got sorted in the end.
Stayed 1 night in Jul 2024

2/10 Terrible

Scott

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Chris

Stayed 5 nights in Jul 2024

8/10 Good

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Very convenient for Derby station.
Very nice 5 days stay. Staff were excellent - friendly, professional & very helpful.
Stayed 2 nights in Jul 2024

6/10 Okay

Jason

Traveled with partner
Liked: Cleanliness, staff & service
Very small rooms, limited parking.
Stayed 2 nights in Jul 2024

10/10 Excellent

ALAN

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent covenant stay
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Stayed 2 nights in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

GURMAIL

Liked: Staff & service
Disliked: Property conditions & facilities
Room too tight
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Graham

Liked: Staff & service
Disliked: Room comfort
Was an okay stay for just one night but wouldn’t stay any longer. At first glance looks lovely but there’s little things mainly the beds were so uncomfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Overnight Stay
Excellent location. Only complaint was loud voices from guests returning at midnight; 1.00; 2.00 and 3.00 in the morning.
Stayed 1 night in Jun 2024

6/10 Okay

charlesj

Business traveler
Disliked: Staff & service, property conditions & facilities
Business Trip
The hotel itself is located near a busy road so expect traffic noise. The staff were great but let down by the state of the rooms. The shower did not work in my room and it was really hot in there. Breakfast had a very small selection avaiable. I will not be staying here again.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Derby delight !
Very good experience all around.
Stayed 3 nights in Jun 2024

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely disappointing stay
Really disappointing stay, paid £300 for 2 nights in a building sight. Leaking shower and toilet, no electricity on arrival and no explanation. Would not stay again. Extremely disappointed
Stayed 2 nights in Jun 2024

10/10 Excellent

helen

Traveled with partner
Liked: Amenities
Very clean with friendly helpful professional staff
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

Velento

Liked: Staff & service
Disliked: Property conditions & facilities
Need refurbishment
Stayed 1 night in Jun 2024