3-star Desenzano del Garda hotel with rooftop terrace
This smoke-free hotel features a fitness center, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a coffee shop/cafe, and concierge services are onsite.
Hotel Astoria offers 29 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers, bidets, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a fitness center, a rooftop terrace, and a library. Limited complimentary onsite parking is available on a first-come, first-served basis.
Hotel Astoria is a smoke-free property.
Room service (during limited hours) is available.
Languages
Arabic, English, French, German, Italian, Polish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Limited onsite parking
Food and drink
A bar/lounge
A coffee shop/cafe
Snack bar/deli
Things to do
Gym
Library
Family friendly
Crib (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Garden
On a lake
On the boardwalk/promenade
Rooftop terrace
Accessibility
Elevator
More
1 building
3 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Crib (surcharge)
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Limited room service
More
Air conditioning (climate-controlled)
Ceiling fan
Desk
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 7 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 140 per vehicle (one-way)
Pet fee: EUR 7 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: EUR 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Astoria Desenzano del Garda
Hotel Astoria Desenzano del Garda
Hotel Astoria Hotel
Hotel Astoria Desenzano del Garda
Hotel Astoria Hotel Desenzano del Garda
Hotel Astoria Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The location was a bit far from the train station and street signs were not available to help locate the facility (this was not the hotel's fault). The staff was very helpful and friendly (especially the one who worked in the breakfast room) and provided information we needed. Room was spacious, clean, and very comfortable.
The hotel was very good, exellent staff, very friendly. Located in a quiet corner just 2 mins from the lakeside,we found it very convenient also for the centre of town. Enjoyed the resort, good shops restaurants etc.
The hotel was clean, although basic, and the staff were lovely and very attentive. The hotel was with a few minutes walking distant of the lake making it ideal.
Very good location.Very near Desenzano centre just few minutes walk from the shops ,restaurants and bars.Lake one minute walk only. Very ample parking space and you don't need to worry about a parking space when you go out.Staff helpful and friendly.Rooms and service are very good.
I will certainly go back.
Ahmed
8/10 Good
mel, North Yorkshire, UK
May 7, 2013
Liked: Cleanliness, staff & service, room comfort
good base for short break
Hotel was clean, staff friendly and helpful. Good position close to the lake front, only a short walk to restaurants etc.
Cleanest hotel we have ever stayed in.
Staff are brilliant and speak perfect English as well as most other languages.
Position is very good with a small car park just off the main road.
We would definitely go here again, the staff are so helpful and although the room was not modern and brand new it was so clean.
Don't be put off by the 3 star rating. The only thing the hotel misses is a lake view but if you're like us and are looking for a base close to everything to be out and about all day - this is the place to stay. Very welcoming staff and overall a good experience. Just a short walk to the centre.
Really enjoyed my stay at the Astoria hotel. The room was large, airy, very clean and had excellent air conditioning and a ceiling fan! The owners really made the stay though - very friendly and helpful and answered all of my questions. Fantastic breakfast, much better than the average. Quiet location just off the road near the lake - note to visitors: google maps puts this further up the hill, it is in fact off Via dei Caporali. Would not hesitate to recommend this hotel - would definitely stay again.
Rooms basic but clean and functional. Staff all very helpful with lots of good local tips and advice. Free wifi very useful for keeping in touch with home. Free internet access also available at reception. Buffet breakfasts in the morning with good selection of food catering for all. The hotel is about 20-25 minutes walk from Desenzano railway station with high speed and local train connections to Venice (90 min) and Milan (60-90 min). The town is the largest on the lake and whilst not as picturesque as others on the lake, best location to use as a base for exploring the whole region given the excellent port and rail links. Can catch boats to virtually anywhere on lake as the port is the main hub for the lake.
Our stay at Hotel Astoria was the highlight out of our 10 day trip through France and Italy. The owner, Gisberto, is an absolute delight and exactly who you want to greet you at the start of a vacation. You can tell right from the start that he cares about his hotel and the guests who stay there.
The rooms were very comfortable, the bathrooms were pristine and the rooftop garden was absolutely adorable. We took a bottle of wine to the rooftop - which Gisberto kindly opened for us - and enjoyed a great view of the lake.
Breakfast is provided each morning and out of this world. Such a great spread and much more than I've ever seen included in the price of a hotel stay.
Hotel Astoria is in a great location, just a few minutes from the ferries and about 20 minutes from the train station. From the hotel, everything in Desenzano seems very accessible. Also a great starting point to take day trips to nearby towns, which we did by boat. We visited Sirmione per Gisberto's recommendation and loved every minute of it.
I would highly recommend this hotel to everyone looking for an affordable and clean place to stay in Desenzano. I only wish that we could go back more often because we enjoyed the experience so much!
We have booked a three night stay here with Expedia. As we have found out when we arrived Hotel Astoria is closed. Expedia should have known that and not book us into a closed hotel.
I have booked the stay with Expedia, Expedia has taken the money from my credit card on August 11th. I expect a full refund and compensation for a night wasted on the phone in the street until past midnight talking to the Expedia customer support who did nothing to resolve the situation.
I have no email address to contact the Expedia customer support and thus my request to them is:
1. Immediate refund of the money that Expedia has taken.
2. A compensation for a lost night which we should have spent into a hotel room instead of talking to their support on the street.
We have evidence of the chat with the Expedia customer support.
Our reservation was starting on 4th of September. We waited for 2 hours until 23:55 for their staff to resolve the situation - during 2 hours they came up with no proposal, no solution, nothing but excuses. They should have booked us into another hotel instead of leaving us on the street to wait indefinitely.
I have a case number given by the customer support who has promised us a refund in the morning of September 5th. The case number is S-215434108