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Very dida

Positives: Close to city centre, clean, breakfast buffet nice, reception staff friendly. Negatives: Generally dated, some noise from external fan units and hotel maintenance, fitness suite had limited selection of old machines and one was broken.

Really good value of money

We really enjoyed our stay. The spa was a highlight, and our couple's massage was wonderful. The location was super convenient for getting around. One tip: book your spa appointments ahead of time. Definitely recommend!

Lovely hotel in a great location. Food and staff very friendly. Had a lovely weekend here - thank you!

Excellent location, but dismal, dirty room with accessibility challenges Expedia’s description of this hotel promotes fireplaces, comfort and amenities. None of these are accurate. Our room for two guests with two twin beds pushed together was bland, dirty and lacked any decoration, warmth or attraction. The dingy white walls were completely bare except for a faded, dusty plastic flower glued to one wall. The window curtains and throw pillows on the bed were old, stained and wrinkled and bath towels were threadbare. The bedroom and bathroom both needed cleaning. The non-existent lobby is a small check-in desk and there are absolutely no amenities. The tiny elevator can barely hold one large suitcase and starts two-floors up. Guests have to manage the first two floors on their own with steep, narrow stairs. The only high point is the excellent location close to the Grand Place, an optimal location if you don’t plan to spend any time in this dismal room. The check-in staff were helpful and knowledgeable about the area, but there are many other choices near Grand Place that could offer a more pleasant experience.

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