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Grand Harbor Resort and Waterpark

3.5 star property

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Photo gallery for Grand Harbor Resort and Waterpark

Property amenity
Lobby
In-room safe, desk, iron/ironing board, cribs/infant beds
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • 24/7 front desk
  • Gym

Explore the area

Map
350 Bell St, Dubuque, IA, 52001
  • Diamond Jo Casino
    ‪1 min walk‬
  • Grand Harbor Resort and Waterpark
    ‪2 min walk‬
  • National Mississippi River Museum and Aquarium
    ‪5 min walk‬
  • Dubuque, IA (DBQ-Dubuque Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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View from room

Best Western Plus Dubuque Hotel & Conference Center

  • Pool
  • Hot Tub
  • Breakfast included
  • Free airport shuttle
4.4 out of 5, Excellent, (1005)
The price is $159
per night
$178 total
includes taxes & fees
May 2 - May 3
Best Western Plus Dubuque Hotel & Conference Center

About this property

Grand Harbor Resort and Waterpark

3.5-star Dubuque hotel connected to the convention center, steps from Diamond Jo Casino
This smoke-free hotel features free water park access, an indoor pool, and a restaurant. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Grand Harbor Resort and Waterpark offers 193 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Dubuque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a complimentary water park, a lazy river, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Grand Harbor Resort and Waterpark features a complimentary water park, 2 hot tubs, a lazy river, and a waterslide. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1453 square feet (135 square meters) include a conference center. This family-friendly hotel also offers an indoor pool, a children's pool, and a fitness center. Onsite self parking is complimentary.

Grand Harbor Resort and Waterpark is a smoke-free property.

A complimentary continental breakfast is served between 6:30 AM and 9:00 AM on weekdays.
Tony Romas - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tony Romas

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Children's club
  • Children's pool
  • Free water park
  • Gym
  • Indoor pool
  • Lazy river
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Crib (surcharge)
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference center (1,453 square feet of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Built in 2002
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Grand Harbor
Grand Harbor Resort
Grand Harbor Resort & Waterpark
Grand Harbor Resort & Waterpark Dubuque
Grand Harbor Resort Waterpark Dubuque
Grand Harbor Waterpark
Grand Harbor Waterpark Dubuque
Harbor Grand Resort
Dubuque Grand Harbor
Grand Harbor Dubuque
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Grand Harbor Hotel Dubuque
Grand Harbor Resort And Waterpark Dubuque, Iowa
Grand Harbor Resort And Waterpark Hotel Dubuque
Grand Harbor Resort Dubuque
Grand Harbor Resort Waterpark
Grand Harbor Waterpark Dubuque
Grand Harbor Resort and Waterpark Hotel
Grand Harbor Resort and Waterpark Dubuque
Grand Harbor Resort and Waterpark Hotel Dubuque

Grand Harbor Resort and Waterpark Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 351 out of 1000 reviews
Rating 8 - Good. 323 out of 1000 reviews
Rating 6 - Okay. 191 out of 1000 reviews
Rating 4 - Poor. 88 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Janet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Only issue was housekeeping didnt clean our room. They did call in a manager and our room was #5 that she had to clean. I hope the morning person was fired. We will absolutely go again, the grands had such an exciting time.
Stayed 1 night in Jan 2025

8/10 Good

Justin

Stayed 2 nights in Oct 2024

8/10 Good

Matthew

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Nice environment for little kids. Expect crowds in the water park in the afternoon as the hotels sells day passes to the public. Plan on 9am to 1pm for the most freedom. In the water. Hotel and water park is dated and could use some dressing up. Breakfast eating area is small for all the family traffic it sees in the morning. Very limited seating.
Stayed 2 nights in Jan 2025

2/10 Terrible

BreAnn

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Save your money

Bathroom vent didnt work causing tons of steam in room after shower. My child and i both stubbed our toes on the door stopper causing them to bleed. Elevators were so congested that trying to get out of the hotel was a nightmare. No luggage carts available so toting up children and luggage was exhausting
Stayed 1 night in Jan 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Jamie

Stayed 1 night in Dec 2024

6/10 Okay

maceo

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Q
Stayed 1 night in Dec 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Nick

Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Waterpark was fun for all ages. Would have liked more information like waterpark hours
Stayed 2 nights in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Neighbors across the hall partying in the hallway. Keep it in your room.
Stayed 3 nights in Dec 2024

8/10 Good

Leah

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good breakfast and hotel room was clean. It’s definitely outdated and worn down in the waterpark along with some of the hotel amenities considering the nightly rate you pay. The kids had fun at the waterpark and enjoyed the games that were lead by staff.
Stayed 1 night in Dec 2024

6/10 Okay

Fortnite

Traveled with family
Liked: Staff & service
Needs improvement on every area of resort.
Stayed 1 night in Dec 2024

8/10 Good

Dan

Stayed 1 night in Dec 2024

6/10 Okay

Sandra

Traveled with family and small children, Traveled with family
Liked: Staff & service
Way too many people for 2 elevators. Very, very long line for breakfast which was included. The pool was nice but I believe people from the outside are allowed in if they pay. Makes it difficult for patrons who paid to stay and play.
Stayed 2 nights in Dec 2024

4/10 Poor

Jill

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old dirty- dust all over the room. Bad bed, bad pillows
Stayed 1 night in Dec 2024

10/10 Excellent

SARAH

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was great for my 5 and 6 year old. It was just perfect for our one night stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here several times. I enjoy the property and staff. The best hotel in that area! I'd recommend this place to stay!!!
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The front desk was helpful and responsive. Stephanie was especially wonderful. The concession stand at the water park and the manager at Tony Roma’s were rude and we had to basically beg for food. Food at the concession stand was over done and gross. Tony Roma’s food was good and the hostess and waiter were great. The manager originally refused us service because we had 11 people and she said the kitchen was too busy. The hostess and waiter were great and apologized for the manager. There were plenty of tables open and we said we didn’t mind waiting.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alison

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids had a lot of fun at the waterpark! Our room was clean and quiet. Overall we had a great experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff were great! Quick check in! The waterpark was great and our children (2, 4, & 11) loved it! There are spots of the waterpark that could use come work as I would say the equipment is showing its age but the water was warm, staff were awesome, plenty of towels, maybe could use a little more seating/tables. Great stay and experience, would for sure go back again!
Stayed 1 night in Dec 2024

10/10 Excellent

Mirnesa, urbandale

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time visiting the place. I was surprised and how the front desk was nice and always had answers to the questions.
Stayed 3 nights in Dec 2024

10/10 Excellent

Teri

Traveled with family
Liked: Amenities
Front desk check in very pleasant staff! Waterpark was fun as well!
Stayed 1 night in Dec 2024

10/10 Excellent

Sylena

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
We checked in at 7 pm hungry and asked what time the restaurant closed, was tilf 8 ..came back down at 715 asked how to get there the guy standing beside the lady said actually it is closing at 715 so they can be done by 8.
Stayed 1 night in Dec 2024