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Grand Harbor Resort and Waterpark

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Grand Harbor Resort and Waterpark

Meeting facility
Exterior
Lobby
Point of interest
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • 24/7 front desk
  • Gym
  • Breakfast included

Explore the area

Map
350 Bell St, Dubuque, IA, 52001
  • Diamond Jo Casino
    ‪1 min walk‬
  • Grand Harbor Resort and Waterpark
    ‪2 min walk‬
  • Grand River Center
    ‪2 min walk‬
  • Dubuque, IA (DBQ-Dubuque Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Grand Harbor Resort and Waterpark

3.5-star Dubuque hotel connected to the convention center, steps from Diamond Jo Casino
This smoke-free hotel features free water park access, an indoor pool, and a restaurant. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Grand Harbor Resort and Waterpark offers 193 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Dubuque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a complimentary water park, a lazy river, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Grand Harbor Resort and Waterpark features a complimentary water park, 2 spa tubs, a lazy river, and a waterslide. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1453 square feet (135 square meters) include a conference center. This family-friendly hotel also offers an indoor pool, a children's pool, and a fitness center. Onsite self parking is complimentary.

Grand Harbor Resort and Waterpark is a smoke-free property.

A complimentary continental breakfast is served between 6:30 AM and 9:00 AM on weekdays.
Tony Romas - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tony Romas

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Children's club
  • Children's pool
  • Free water park
  • Gym
  • Indoor pool
  • Lazy river
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Crib (surcharge)
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference center (1,453 square feet of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Built in 2002
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Grand Harbor
Grand Harbor Resort
Grand Harbor Resort & Waterpark
Grand Harbor Resort & Waterpark Dubuque
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Grand Harbor Waterpark
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Harbor Grand Resort
Dubuque Grand Harbor
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Grand Harbor Resort And Waterpark Dubuque, Iowa
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Grand Harbor Resort Waterpark
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Grand Harbor Resort and Waterpark Hotel
Grand Harbor Resort and Waterpark Dubuque
Grand Harbor Resort and Waterpark Hotel Dubuque

Grand Harbor Resort and Waterpark Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 344 out of 1000 reviews" "
Rating 8 - Good. 330 out of 1000 reviews" "
Rating 6 - Okay. 186 out of 1000 reviews" "
Rating 4 - Poor. 90 out of 1000 reviews" "
Rating 2 - Terrible. 50 out of 1000 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Shawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was horrible. Ill never be back.
Stayed 1 night in Oct 2024

4/10 Poor

Devin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Elizabeth

Stayed 1 night in Oct 2024

6/10 Okay

Matt

Business traveler
Disliked: Property conditions & facilities
Quiet
Stayed 2 nights in Oct 2024

8/10 Good

andy

Liked: Cleanliness, staff & service, property conditions & facilities
d
Stayed 1 night in Oct 2024

4/10 Poor

Nicole

Traveled with family and small children
Disliked: Cleanliness
On many towels in the bathroom there were hairs on them that we had not used. This should be checked before hanging up for guests
Stayed 1 night in Oct 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Jack

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Julie

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Karen, Knox

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and knowledgeable .
Stayed 1 night in Oct 2024

6/10 Okay

Allen

Traveled with family
Disliked: Staff & service, property conditions & facilities
Location was ok, great view of the river. They did not have a pool for adults to use. The water park was not set up for older kids, more for toddlers not teenagers. They did not have chairs in the rooms, you had to sit on the bed. Our door was very hard to open and the hair dryer in our bathroom was unsafe. They never fixed the ice machine on our floor even after they were told. Not sure I would stay there agine?
Stayed 2 nights in Oct 2024

8/10 Good

Jeremiah

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Michelle

Traveled with family
Disliked: Amenities
Waterpark was a joke, glad we didnt pay extra for it.
Stayed 1 night in Oct 2024

8/10 Good

Anthony

Outside view of river was nice. Property and rooms need attention and updating for the price they charge Bed comfortable but bed linens are thin. The continental breakfast not so good. Waterpark good for the younger kids.
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Brett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Hunter

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Staff were very nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome! My 3 boys LOVED it!
Stayed 1 night in Oct 2024

6/10 Okay

Brogan

Stayed 1 night in Oct 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and close to downtown. The only complaint was that the refrigerator wasn't turned on when we got there.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent service waterpark was good if we had a question I had an answer right away would definitely stay again
Stayed 2 nights in Oct 2024

8/10 Good

Jen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was perfect to get together with family! The only thing that was a problem was that our room smelled like sewage really bad.
Stayed 1 night in Oct 2024

10/10 Excellent

Chol

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Sep 2024

6/10 Okay

Lawrence

Traveled with group
Disliked: Staff & service, amenities
At check-in the staff was not hospitable at all. They were very mechanical and failed to provide the waterpark access bands. The rep also charged my card twice for the $50 incidentals deposit. The breakfast area needs more seating for larger families.
Stayed 2 nights in Sep 2024