Grand Harbor Resort and Waterpark

3.5 star property

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Photo gallery for Grand Harbor Resort and Waterpark

Stroll through our serene courtyard surrounded by lush greenery and vibrant flowers.
Experience the grandeur of our lobby, featuring a stunning curved staircase and comfortable seating areas.
Enjoy a self-service breakfast with a variety of pastries, fresh fruits, and hot beverages.
Enjoy a fun-filled day at our indoor water park with thrilling water slides and play structures surrounding a central pool.
Guests can enjoy stunning waterfront views from the Grand Harbor hotel.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • 24/7 front desk
  • Gym
  • Breakfast included

Explore the area

Map
350 Bell St, Dubuque, IA, 52001
  • Diamond Jo Casino
    ‪1 min walk‬
  • Grand Harbor Resort and Waterpark
    ‪2 min walk‬
  • National Mississippi River Museum and Aquarium
    ‪5 min walk‬
  • Dubuque, IA (DBQ-Dubuque Regional)
    ‪14 min drive‬

Room options

Standard Double Room, 2 Queen Beds

8.2 out of 10
Very good
(66 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(35 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Grand Harbor Resort and Waterpark

3.5-star Dubuque hotel connected to the convention center, steps from Diamond Jo Casino
This smoke-free hotel features free water park access, an indoor pool, and a restaurant. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Grand Harbor Resort and Waterpark offers 193 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Dubuque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a complimentary water park, a lazy river, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Grand Harbor Resort and Waterpark features a complimentary water park, 2 hot tubs, a lazy river, and a waterslide. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. This family-friendly hotel also offers an indoor pool, a children's pool, and a fitness center. Onsite self parking is complimentary.

Grand Harbor Resort and Waterpark is a smoke-free property.

A complimentary continental breakfast is served between 6:30 AM and 9:00 AM on weekdays.
Tony Romas - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tony Romas

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Children's club
  • Children's pool
  • Free water park
  • Gym
  • Indoor pool
  • Lazy river
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Crib (surcharge)
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Built in 2002
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

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Grand Harbor Resort & Waterpark
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Grand Harbor Resort and Waterpark Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 382 out of 1014 reviews
Rating 8 - Good. 299 out of 1014 reviews
Rating 6 - Okay. 193 out of 1014 reviews
Rating 4 - Poor. 90 out of 1014 reviews
Rating 2 - Terrible. 50 out of 1014 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for small children
Stayed 2 nights in Apr 2025

10/10 Excellent

Remedios

Stayed 1 night in Apr 2025

2/10 Terrible

Alexus

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Abby

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the money that I spent to take my kids there it wasn’t worth it.
Stayed 2 nights in Apr 2025

8/10 Good

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service
Super fast and friendly check-in. Waterpark was a bit run down, but my 4 and 1 year olds had a blast. Breakfast was decent. Room was clean, with some wear and tear. It was a good, quick getaway for the kids!
Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful
Stayed 1 night in Apr 2025

6/10 Okay

Sandra

Traveled with family
Liked: Room comfort

Waterpark a blast!!

Waterpark of course was the highlight, we had a blast despite the strong chlorine. Rooms were ok, bedding very wrinkled.. not a good first impression wasn’t sure if room had been cleaned or not. Seemed like furniture was missing.. large empty spaces.. like maybe chair and table removed? Weekend we were there very crowded with spring breaker, staffing for breakfast could have been better.. they were out of everything and the two working were running like crazy… other guests were not helpful or polite no fault of the gals trying to keep up with demand.
Stayed 2 nights in Mar 2025

2/10 Terrible

Molly

Stayed 3 nights in Mar 2025

10/10 Excellent

Manjit

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility. Friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff that goes out of their way to make sure you're satisfied.
Stayed 1 night in Mar 2025

8/10 Good

Sharese

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Brice

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fix the arcade and you will make a lot
Stayed 1 night in Mar 2025

10/10 Excellent

Alexis

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Britt

Traveled with family
Liked: Staff & service

For $500 expected more

Top sheets and comforters clearly aren't washed as there is cheeto fingerprints all over the beds. The bath tub faucet drips constantly, many large blemishes on walls, honestly disappointing for what you pay.
Stayed 1 night in Mar 2025

6/10 Okay

Kelsey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not so great

Our hotel room had curtains missing and broken. The chair in the room was broken. There were red stains on the floor all over the room. We have stayed many times at this hotel and it is outdated but this experience was a first where the room was in shambles and disgusting. Half the arcade games are broken. The water park could use some love.
Stayed 1 night in Mar 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower had a water drip and bathroom fan didn’t work.
Stayed 2 nights in Mar 2025

6/10 Okay

Anthony

Liked: Property conditions & facilities
Disliked: Staff & service
Desk perso
Stayed 1 night in Mar 2025

8/10 Good

donna

Traveled with family

Rooms need updated

If it wasn’t for the Water Park and my grandkids, I would never stay here. The rooms are outdated and need a deep clean. The carpet in the room was disgustingly dirty. Im glad I brought socks to wear. The breakfast in the morning was very good! Nice variety of foods offered. The water park was good. The kids loved it. Could use a few more tables and chairs to put your belongings on. Everyone of the staff we encountered were so friendly and helpful! Overall it was the rooms that were the negative for our trip.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so busy. It was hard to get around the pool
Stayed 1 night in Mar 2025

6/10 Okay

Eric

Traveled with family
Disliked: Cleanliness

Needs cleaning and maintenance

The waterpark needs a good cleaning and maintenance. Several of the interactive water elements were broken. Many of the games in the arcade were out of service. Our floor smelled of weed upon our arrival as well.
Stayed 2 nights in Mar 2025

4/10 Poor

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

To much chlorine in the water park pools.

Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took our grandkids. They enjoyed the water park. We walked to the Mississippi River museum and aquarium. On site restaurant was a plus.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to for spring break with my boys. Third year now, always a Joy!
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids enjoyed the water park . The evening front desk woman was awesome
Stayed 1 night in Mar 2025