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Holiday Inn Dubuque/Galena by IHG

3.0 star property

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Photo gallery for Holiday Inn Dubuque/Galena by IHG

Exterior
Exterior
Breakfast and dinner served
Breakfast and dinner served
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym

Explore the area

Map
450 Main St, Dubuque, IA, 52001
  • Five Flags Center
    ‪1 min walk‬
  • National Mississippi River Museum and Aquarium
    ‪7 min walk‬
  • Diamond Jo Casino
    ‪9 min walk‬
  • Dubuque, IA (DBQ-Dubuque Regional)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Room amenity

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk In Shower)

Room amenity

Standard Room, 1 King Bed (Walk In Shower)

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About this property

Holiday Inn Dubuque/Galena by IHG

3-star hotel in Downtown Dubuque
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Dubuque/Galena by IHG offers 193 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Dubuque/Galena by IHG features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 8 meeting rooms. Event facilities measuring 9505 square feet (883 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. A roundtrip airport shuttle (available 24 hours) and an area shuttle are complimentary for guests. Complimentary self parking is available on site.

Holiday Inn Dubuque/Galena by IHG has designated areas for smoking.

Full breakfasts are available for a surcharge.
River Rock Kitchen & Tap - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • River Rock Kitchen & Tap

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 8 meeting rooms
  • 9,505 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 1 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5.00 to 15 per person
  • Pet fee: USD 40 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Dubuque/Galena
Holiday Inn Dubuque/Galena Dubuque
Holiday Inn Dubuque/Galena Hotel
Holiday Inn Dubuque/Galena Hotel Dubuque

Holiday Inn Dubuque/Galena by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 545 out of 1003 reviews
Rating 8 - Good. 294 out of 1003 reviews
Rating 6 - Okay. 87 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We attended a concert at The Five Flags Center so the location was excellent and were able to have dinner right at the hotel before. Kind of disappointed that we were not able to have a drink in the restaurant/bar after the concert.
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The overall property was good and well taken care of. The issue we had was the bathroom floor had very visible hair from the previous occupant, It was very easily seen which means that they didn't do a very good job of cleaning.
Stayed 1 night in Dec 2024

10/10 Excellent

Monte

Liked: Cleanliness, staff & service, property conditions & facilities
Right across from the five flag center. Place is convenient and the staff was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Damaris

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Yllka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the weirdest thing was stay in king size room, sheets on bed appeared to be queen size and were barely on the bed. Very quiet room and excellent staff. Would stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joe

Stayed 1 night in Nov 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in downtown Dubuque!
My husband and I come to Dubuque every year for the Holidazzle and to relax and enjoy the downtown area. We had the best stay at the Holiday Inn - it was fabulous! The staff is incredible friendly and helpful, special shout-outs to Barb at the front desk for being so fun and welcoming, to Amber in the lounge/restaurant for taking awesome care of us all weekend and to Jeff the shuttle driver for giving us rides to dinner and back on such a dangerously cold night - this was an AWESOME perk!!! Thank you Jeff, Barb and Amber, you guys rock and you made our weekend getaway really fun and relaxing! The location is perfect, you can walk to so many great places to eat and drink! And it's a great place for families to gather, plenty of space to spread out, eat a pizza from the Shot Tower in the giant comfy lobby, the kids can swim in the pool, the lounge is handy to watch sports - this place has it all at a reasonable price and safe parking! Perfect!
Stayed 2 nights in Nov 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Very clean and near lots of activities and attractions.
Stayed 1 night in Nov 2024

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and welcoming staff. The restaurant off the lobby added a nice touch. Also, so many great restaurants were nearby.
Stayed 3 nights in Nov 2024

10/10 Excellent

micheal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close and convenient
Stayed 1 night in Nov 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Bruce

Traveled with family
Liked: Staff & service
Staff was very polite and building was clean but cafe is very slow and forgetful with food orders. There was no complimentary breakfast. I was very disappointed with this hotel with no complimentary breakfast. I'm probably not going to stay there again 😕.
Stayed 1 night in Nov 2024

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy with customer service
I would have liked to leave a positive review, however we experienced an unexpected illness the day of the reservation and were unable to make it into town. I called the hotel and Hotels.com to request a refund, however my request was not honored. I am disappointed since I am on the hook for the full amount of the reservation. I have used Hotels.com for years and is my preferred method to book hotels. I wish they could have taken that into consideration and at least offer me a credit on a future stay due to our unforeseen circumstance.
Stayed 1 night in Nov 2024

4/10 Poor

Joan

Liked: Property conditions & facilities
Nice Lobby, great location. Bathroom wasn’t cleaned. Bed linens not changed hair on sheets. In their defense they use a temp agency for cleaning rooms because unfortunately no one wants to work these days.
Stayed 2 nights in Nov 2024

8/10 Good

Chris

Stayed 1 night in Nov 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Great spot by the river!
Stayed 3 nights in Jul 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new renovation
We've stayed here before and can say that the renovations they've been working on are paying off.
Stayed 1 night in Nov 2024

10/10 Excellent

Jerry

Stayed 1 night in Oct 2024

2/10 Terrible

Beth

Stayed 1 night in Nov 2024