MainStay Suites Dubuque at Hwy 20

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Dubuque at Hwy 20

Courtyard
Exterior
In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds
Fridge, microwave, stovetop, dishwasher
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
1275 Associates Dr, Dubuque, IA, 52002
  • Kennedy Mall
    4 min drive
  • University of Dubuque
    7 min drive
  • Clarke University
    7 min drive
  • Dubuque, IA (DBQ-Dubuque Regional)
    15 min drive

Room options

Suite, Non Smoking

  • 500 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

2 Queen Beds, Suite, Nonsmoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

Similar properties

About this property

MainStay Suites Dubuque at Hwy 20

Dubuque hotel with in-room kitchens
Along with a fitness center, this hotel has coffee/tea in a common area and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Weekly housekeeping is available.
MainStay Suites Dubuque at Hwy 20 offers 75 accommodations with safes and complimentary newspapers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast. Event facilities measuring 240 square feet (22 square meters) include conference space. This Dubuque hotel also offers a fitness center, barbecue grills, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

MainStay Suites Dubuque at Hwy 20 has designated areas for smoking.

Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 240 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Mainstay Suites Dubuque
Mainstay Suites Hotel Dubuque
Mainstay Dubuque
MainStay Suites Dubuque, Iowa
Mainstay Suites Dubuque Hotel
Mainstay Suites Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel
MainStay Suites Dubuque at Hwy 20 Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel Dubuque

MainStay Suites Dubuque at Hwy 20 Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 135 out of 465 reviews" "
Rating 8 - Good. 145 out of 465 reviews" "
Rating 6 - Okay. 92 out of 465 reviews" "
Rating 4 - Poor. 61 out of 465 reviews" "
Rating 2 - Terrible. 32 out of 465 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brennen

Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and spacious at a good price!
Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Susanne

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Jenene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked for a quiet room and was put in an area that was very quiet.
Stayed 1 night in Aug 2024

2/10 Terrible

Ashlee

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a nice place to say and very convenient.
Stayed 1 night in Jul 2024

2/10 Terrible

Richard

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont go there
The room had bugs all over. Furniture consisted of 1 lamp, 2 beds, a very small tv, 1 couch. Clock radio didnt even work. Bathroom was filthy. Tub drain was clogged. Just 2 bars of soap.
Stayed 1 night in Jul 2024

4/10 Poor

Michael

Disliked: Staff & service
The reason you use a hotel is to have a place to sleep while traveling. We booked a room with a double bed and a pull out bed. The pull out bed was not usable due to a flimsy mattress and the metal support under it. We asked the front desk for help and they said there was nothing they could do. There was no manager on duty or available via phone to help. We had to buy an air mattress for the second adult to sleep on.
Stayed 1 night in Jul 2024

4/10 Poor

Drew

Business traveler
No one at front desk. Have to make a phone call to get service. Tub did not drain. Air conditioning did not work correctly. Had it set on 67 never got below 74. T.v.a in the room worked intermittently.
Stayed 4 nights in Jul 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and a good value.
Comfortable and a good value.
Stayed 2 nights in Jul 2024

8/10 Good

Nicole

Stayed 1 night in Jul 2024

4/10 Poor

Janice

Traveled with family
Disliked: Staff & service
Mediocre at best
Was not happy that we had to go to front desk to get bedding for the sofa bed. Also only had 2 wash clothes in the room.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Very disappointed
It was not as nice as we hoped. Everything was very worn and the sofa sleeper had dirty sheets left on it. As the guest, I was given clean sheets upon check-in. Refrigerator looked quite old. Won't stay there again. But staff was very nice and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, this would be a place I would stay at again.
Stayed 1 night in May 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Jonathon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay and reasonable priced.
Stayed 1 night in Jun 2024

10/10 Excellent

Christian

Stayed 1 night in Jun 2024

6/10 Okay

Kayti

Traveled with family
Disliked: Cleanliness
Non smoking building was in no way smoke free, of any kind, even when we switched to the opposite end of the building where the outdoor designated smoking area was. Our room was only half clean, maybe, for both of them. Breakfast was the same boring thing day after day. Most hotels cycle through the options. One can only eat biscuits and gravy so mamy times. And it was old and dried out, therefore not kept up. Couldn't find front desk/staff members most of the time, even when calling as requested. Staff was very kind and helpful though. I could go on, but these are the finer points. Was cleaner than many budget hotels, but I would say 50/50 in that area.
Stayed 3 nights in Jun 2024

2/10 Terrible

Melvin

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hair on walls of shower toilet roll already used thin soap bars
Stayed 1 night in Jun 2024

8/10 Good

Kathie

Stayed 1 night in Jun 2024

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed here a few years back and it was older but nice. Since then it has changed owners. The entire first floor smells of spice and the over all condition inside is run down and dirty. We had to replace our own battery to our smoke detector. Blood stain on my bedding. The exterior landscape looks like life after people, weeds growing in the rocks. Won’t be back
Stayed 2 nights in Jun 2024