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MainStay Suites Dubuque at Hwy 20

2.5 star property

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Photo gallery for MainStay Suites Dubuque at Hwy 20

Courtyard
Exterior
In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds
Free continental breakfast
Fridge, microwave, stovetop, dishwasher

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$75
includes taxes & fees
Feb 4 - Feb 5

Explore the area

View in a map
1275 Associates Dr, Dubuque, IA, 52002
  • Place, Welu Park
    ‪11 min walk‬
  • Place, Usha Park
    ‪12 min walk‬
  • Place, Kennedy Mall
    ‪4 min drive‬
  • Airport, Dubuque, IA (DBQ-Dubuque Regional)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 Bedroom, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • 500 sq ft
  • 10 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Non Smoking

7.6 out of 10
Good
(25 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

2 Queen Beds, Suite, Nonsmoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Fridge, microwave, stovetop, dishwasher

Suite, Multiple Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

MainStay Suites Dubuque at Hwy 20

Dubuque hotel with in-room kitchens
Along with a fitness center, this hotel has coffee/tea in a common area and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Weekly housekeeping is available.
MainStay Suites Dubuque at Hwy 20 offers 75 accommodations with safes and complimentary newspapers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast. Event facilities measuring 240 square feet (22 square meters) include conference space. This Dubuque hotel also offers a fitness center, barbecue grills, and a vending machine. Onsite self parking is complimentary.

MainStay Suites Dubuque at Hwy 20 has designated areas for smoking.

Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 240 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Mainstay Suites Dubuque
Mainstay Suites Hotel Dubuque
Mainstay Dubuque
MainStay Suites Dubuque, Iowa
Mainstay Suites Dubuque Hotel
Mainstay Suites Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel
MainStay Suites Dubuque at Hwy 20 Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel Dubuque

MainStay Suites Dubuque at Hwy 20 Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 161 out of 565 reviews
Rating 8 - Good. 170 out of 565 reviews
Rating 6 - Okay. 107 out of 565 reviews
Rating 4 - Poor. 74 out of 565 reviews
Rating 2 - Terrible. 53 out of 565 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Lorie Jane

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here several times and its safe, quiet and convenient.
Stayed 1 night in Sep 2025

4/10 Poor

Julie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Took a shower the first night I was there. When I got the soap package was open and the soap was used so i threw it away and use the soap from the sink. When I finished my shower I went to get the bath mat that was neatly laying over the side of the tub to put on the floor. It was drenched and strained. The worker at the front desk apologized and did move us to a new room. The new room was good
Stayed 2 nights in Sep 2025

10/10 Excellent

Jason

Stayed 1 night in Sep 2025

10/10 Excellent

Jared

Stayed 2 nights in Sep 2025

2/10 Terrible

Shawna, Burlington

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience. Room was very dirty. Black mold on the wall above the AC. Room smelled like strong urine. The only staff member we spoke with was not pleasant. Stains on furniture. Glad we didn’t spend a lot of time in our room.
Mold
Fixture broken in bathroom
Stains on pull out couch
Bathroom
Stayed 1 night in Sep 2025

8/10 Good

Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was addressed by name upon arrival. Prompt and courteous service
Stayed 3 nights in Sep 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Taylor

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not clean. There was crusty food on the counter and stove in the kitchen. There was a good 9x9 hole that was patched in the shower with mold around it. Would not stay here again.
Stayed 2 nights in Aug 2025

2/10 Terrible

jean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Di

The staff was extremely rude. Said my reservation was canceled because I was a day late due to a medical emergency, then rebooked it for remaking days, but would not let me cancel last 2 days because I had a reservation. Bbth cannot be true. Room was dirty, stunk, and toilet ran all night.
Stayed 3 nights in Aug 2025

2/10 Terrible

Michele

Disliked: Staff & service
Employee at check in had ipod in ear and talking to someone while checking in. Unfriendly. TV didn't work. When we came back to hotel after our concert the roim keys did not work. The people that were in the elevator with us had the same ussue and had to go back down to get new keys. Not worth the money
Stayed 1 night in Aug 2025

4/10 Poor

Debra

Business traveler, Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Close to hospital. Arrived 30 minutes early. Would NOT let us check in. Waited in lobby. Checked into 206 room had dirty towels on floor & counter. Another guests toiletries on counter. Rechecked us into 304. Coffee maker, counter & backsplash dirty.Toilet ran all night. Breakfast was VERY limited. When taking elevator up to room, staff pushed in 3 laundry carts,left us waiting. RUDE, what about customer service. We will NOT return.
Stayed 1 night in Aug 2025

8/10 Good

Frank

Stayed 2 nights in Aug 2025

4/10 Poor

Amy

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Worst service ever (but the bed was comfie)

The suite was nice, but all kind of crammed together with no divider between the bedroom, sitting room and tiny kitchen. The bed was very comfortable. The kitchen needed more utensils and a frying pan. When I asked for a frying pan, I got a run around about how she would have to ask someone who would have to ask someone else and it would take a while, maybe the next day. I could not understand most of what the staff said and had to keep asking them to repeat themselves. Guests had to dial "0" at the front desk any time of the day or night just to try to get someone there to help them. Sometimes they wouldn't answer or wouldn't come to the desk, just try to take care of it on the phone. Worst customer service ever! During the four days we were there, no one emptied our trash, gave us fresh towels or washcloths, or even asked if the room needed cleaned. We'll never go back there. And heads up, the hotel next door is owned by the same group.
Stayed 4 nights in Aug 2025

8/10 Good

Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Maranda

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty and had broken things in it
Stayed 2 nights in Aug 2025

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Could use some minor maintenance, but overall very clean! Very handy to medical facilities nearby for traveling employees. Need to drive to food options, but no big deal for us.
Stayed 2 nights in Aug 2025

4/10 Poor

DANIEL

Disliked: Cleanliness, property conditions & facilities
Loud. Smelly. Dated.
Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Stayed 2 nights in Jul 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The room was well worth the price. Everything was clean overall. The only things I have to say that aren't worth 5 stars are that my room had some mold around the jets on the face of the showerhead and that there was a dirt stain on the fitted sheet of the bed. Also, the one interaction I had with someone at the front desk wasn't bad, but wasn't inviting either. I would stay here again because the quality for the price is worth it.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Room was not very clean. Floor was sticky, refrigerator leaked
Stayed 6 nights in Jul 2025

2/10 Terrible

Nicholas

Disliked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Dominic

Traveled with partner
Liked: Amenities
Good enough for the night I needed, nothing special. Would stay again if needed
Stayed 1 night in Jul 2025

4/10 Poor

Shane

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bad night

Old food in drawers, no bedding for pullout couch. The chairs had food crumbs on them. The floor did not look clean. I am done with Choice hotels, I thought I would try them again, I was a frequent user several years ago.
Stayed 1 night in Jul 2025

4/10 Poor

Taylor

Stayed 1 night in Jul 2025