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The hotel itself was excellent, the room was very comfortable and clean. The bar and restaurant were also very good. Downside was the extortionate price they charge for one nights parking in the underground car park. 28 Euros for less than 24 hours parking is really taking a liberty. Took the shine of what was otherwise a great stay.

The staff were very friendly. They offered a lot of tips on shopping and dining options a few meters away. Bed and pillows were extra comfortable.

My wife spotted this hotel - it was a the same price as a couple I had seen, but the reviews were better and it didn't disappoint. Super breakfast, helpful staff, air-conditioned, well maintained and a great location just a 15 minute walk fro the station / cathedral. We saw the hotels I had identified on-line which were on top of busy roads, and we were so pleased we stayed here.

The hotel is located not too far from the main train station making it a pleasant walk. There are lots of cafes and restaurants nearby as well as a nice patio on their on-site Green resto. The staff were so very helpful; they were able to lend ma a wire to charge my iphone overnight as mine was not working. Also forgot my e-reader in the room which they held for me up to 6 days when I was able to pick it up! Truly outstanding service!

Great room, friendly staff, right in the heart of a busy shopping area

Nice pool/spa area. At times it feels lime a maze but the Palace is beautiful. Note that it isn't isolated. You're in a suburban area really, with grocery stores and more affordable restaurants. Great venue for a wedding

No parking. We had to park blocks away in a paid parkade that was expensive. Came for the pool but didn’t get a chance to enjoy due to our lateness, as well you have to pay extra for access to it which was not worth the 1-2 hours of potential enjoyment that we could’ve had. We also did not feel that safe in this area of the city where the hotel was. A lot of graffiti everywhere. What appeared to be the ?homeless consuming drugs during our walk from the parkade. I would not come to this hotel again.