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Best Western Cowichan Valley Inn

3.0 star property

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Photo gallery for Best Western Cowichan Valley Inn

BBQ/picnic area
Restaurant
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Laptop workspace, blackout drapes, soundproofing, iron/ironing board
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
$144
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
6474 Trans Canada Highway, Duncan, BC, V9L6C6
  • Place, BC Forest Discovery Centre
    ‪3 min walk‬
  • Place, Vancouver Island University-Cowichan Campus
    ‪2 min drive‬
  • Place, Victoria Harbour
    ‪60 min drive‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪72 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room) | Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking

Family Room, 2 Queen Beds, Non Smoking | Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Family Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Family Room With 2 Queen Beds, Flat Screen Television And High Speed-Non-Smoking

  • Sleeps 4

King Room

  • Sleeps 2

King Room with Jetted Tub - Non-Smoking

  • Sleeps 2

Queen Room

  • Sleeps 2

Queen Room Wheelchair Accessible

  • Sleeps 2

Queen Room with Two Queen Beds

  • Sleeps 4

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About this property

Best Western Cowichan Valley Inn

Duncan hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Cowichan Valley Inn offers 64 air-conditioned accommodations with coffee/tea makers and hair dryers. 64-inch plasma televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Best Western Cowichan Valley Inn features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. This Duncan hotel also offers a vending machine, multilingual staff, and a garden. Onsite self parking is complimentary.

Best Western Cowichan Valley Inn is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:30 AM and 9:30 AM.
Best Western Cowichan Valley Inn has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • CVI Restaurant and Lounge

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (48 inch wide door)
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 64-inch plasma TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 15 per night

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September

Property is also known as

Best Western Cowichan
Best Western Cowichan Valley
Best Western Cowichan Valley Duncan
Best Western Cowichan Valley Inn
Best Western Cowichan Valley Inn Duncan
Cowichan Inn
Cowichan Valley Inn
Best Western Duncan
Duncan Best Western
Best Cowichan Valley Duncan
Best Western Cowichan Valley Inn Hotel
Best Western Cowichan Valley Inn Duncan
Best Western Cowichan Valley Inn Hotel Duncan

Best Western Cowichan Valley Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 402 out of 870 reviews
Rating 8 - Good. 313 out of 870 reviews
Rating 6 - Okay. 94 out of 870 reviews
Rating 4 - Poor. 32 out of 870 reviews
Rating 2 - Terrible. 29 out of 870 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Sherry

Stayed 1 night in Oct 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities
No noise at all at night. I had a great sleep. The bed was also comfy.
Stayed 1 night in Oct 2025

6/10 Okay

Hiedi

Traveled with family
Would not allow early check in, Bizarre but fine. Could hear the lounge/karaoke in our room, just put the TV on. Went for breakfast at 9:15, as it ended at 9:30 which is early for a weekend continental, in my opinion. When arrived, I find that the limited amount of food was being cleared already. myself and another guest had to ask for the server to leave until we could get our food. stale cookies, broken toaster a few apples for fruit, multi coloured scrambled eggs, unappealing warm sandwich meat slices, dried up hash browns. Had staff carpet cleaning outside our door early morning. Just an overall unpleasant experience. Not sure I would stay there again, other than for the convenience. Priced for too high for the standard of the room, beakfast, etc.
Stayed 1 night in Oct 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet rooms, great bed, great staff
Stayed 2 nights in Oct 2025

8/10 Good

Joell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice. The beds are comfortable, and the staff was very friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room & friendly staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Yuki

Stayed 1 night in Oct 2025

10/10 Excellent

Silviu

Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms were nice, very clean and a good layout. Restaurant/lounge attached so meals were great. Only cons, no hot tub, pool is outdoor and had one breakfast where the eggs had chunks of onion, wasn't a fan. Other than that it was a great stay!
Stayed 3 nights in Oct 2025

8/10 Good

Jennifer

Stayed 1 night in Oct 2025

8/10 Good

Jomin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jomin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Improve breakfast quality
Stayed 1 night in Oct 2025

4/10 Poor

Kennedy

Liked: Staff & service
The bathroom had a gross smell in it even after being cleaned. The other guests were extremely loud and up late.
Stayed 2 nights in Oct 2025

8/10 Good

Sherry

Stayed 1 night in Oct 2025

8/10 Good

Meredith

Stayed 2 nights in Oct 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 4 nights in Sep 2025

8/10 Good

Keith

Stayed 1 night in Oct 2025

8/10 Good

Kate

Stayed 1 night in Sep 2025

8/10 Good

Heather

Stayed 3 nights in Sep 2025

10/10 Excellent

Leo

Stayed 1 night in Sep 2025

8/10 Good

themunzs

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew, victoria

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Sep 2025

8/10 Good

Michael

Stayed 2 nights in Sep 2025

10/10 Excellent

MONICA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025